*GRETCHEN ALVARADO*
*LOGISTIC COORDINATOR *
URB. Villas de San Agustin C/6 G-14,Bayamon PR 00959
Email: *****************@*****.*** Cell: 787-***-****
PROFESSIONAL PROFILE
Hands on experience in managing and tracking shipments and providing
customers with advice and shipment alternatives. Knowledge of managing
appropriate documentation and billing issues. Known for finding innovative
solutions to meet business requirements and exceeding expectations.
Experienced in Microsoft’s suite of programming tools and the ability to
rapidly assimilate and use new versions and new technologies. With a
background in customer service, adept at effectively communicating with
stakeholders and coworkers to create great working relationships at all
levels within an organization.
*Areas of expertise:*
• Raw Materials Inventories
• Decision making and operational management
• Logistic and transportation
• Shipments documents and loading instructions
• Contract analysis and negotiation
• Customer
Service
*Applications:*
• Mas 90
• QuickBooks
• Service CEO
• Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint)
• AES Filling
Professional Experience
*Edelcar, INC* – Guaynabo, PR
Traffic Manager & Logistic Coordinator May 2012 to Present
Organize, supervise and control tasks related to managing the
transportation of raw materials and the sale of bulk exported in order to
obtain an inventory on time, right in kind and according to the quality
parameters of the company.
Selected accomplishments:
Successfully manage 51 ISO tanks for import of main cooking oils,
caustic soda and export of yellow grease and urea.
Supervise the department of receipt and dispatch.
Implementation of new projects and new technologies.
Collect information and analyze contracts with terrestrial and
marine transport companies in search of the best economic interests and
quality for submission to the President and assist him in making decisions.
Hauling instructions in PR and US.
Preparation of BOL and all documents necessary for all outgoing or
incoming shipments.
Ensure arrival of goods within required time frame and negotiate
best freight rates. Confirm US Customs for each transaction.
Communicate daily with steamship lines, terminals, warehouses and
truckers to verify availability and delivery of containers.
Improved local transportation practices and route optimization.
Cut transportation fixed cost by 20%.
Successfully negotiated a contract for chassis rental.
Perform optimized routes for oil collection around all PR.
Successfully design and maintained most of the procedures for the
yellow grease department.
*Smart Computer Skills, Corp *– Guaynabo, PR
Administrative Assistant, October 2011- April 2012
Selected accomplishment:
Receive all contracts from inside vendors and re-sellers.
Successfully design and implement a new sales and customer service
operational process.
Maintain a log of orders received.
Create and implement a new sales operational process.
Confirm installations and service with the client.
Customer service regarding everything of the sales department.
*Overseas of the Americas, Corp – Guaynabo, PR*
Administrative Assistant/ Sales person, January 20109 to October 2011
Selected accomplishment:
Customer service regarding everything of the sales department.
Receive and prepare estimates, invoices and purchase orders before
the vessel arrives.
Prepare and submit entries and releases at the Foreign Trade Zone
and Customs.
Design and control the inventory process.
Prepare purchase orders for merchandise, follow up with
distributor and freight forwarder regarding shipment, once shipment arrives
verify the same to make sure is complete, also enter this information into
the system in order to begin processing new invoices.
Transmit orders to RLS for more merchandise every two weeks.
Prepare all sales orders and invoices for customers (received via
e-mail or phone) and also prepare the orders to be delivered.
Do monthly inventories of all merchandise (RLS, Asian & Italian
Products) and enter this information in the RLS and Fast Track system.
Entries & Release at Foreign Trade Zone.
Follow up with sales personnel regarding invoices not being
returned to the office on time after they have delivered the merchandise to
clients.
Education
Business Administration with a concentration in Operations Manager, 2012 to
Present
Interamerican University of PR
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*Gretchen Alvarado*