Customer Service Sales

Amanda Hutton

**** ******** ******, ***** ***** Ont. N0R1A0

Cell: 519-***-****

****************@*******.***

Summary

Cost Saving Specialist skilled in exceeding sales goals and company expectations by expanding client base and

maintaining high standards of customer service, while working with our vendors to reduce cost for the company as well

as the customers.

Highlights

Superior communication skills Strategic account development

Cheerful and energetic 4 years of purchasing experience

Effective team player Formulating quotes

Resolution-oriented Excellent negotiating tactic

Business Development

Accomplishments

Created strategies to develop and expand existing customer sales, which resulted in a 40% increase in monthly sales.

Developed relationships with vendors to allow customers what they needed as well as reducing costs to benefit their business.

Successfully supervised a department of 80+ employees working with upper management to reduce the labour time

being spent on packaging, in turn increasing the margin of the products being sold.

Experience

Cost Saving Consultant for Southwestern Ontario

February 2011 to March 2015

Fastenal Canada - Tecumseh, Ontario

• Planned and executed sales department improvements, updating the company's approach to marketing, cost analysis,

presentations.

• Responsible for implementing all business-building and relationship-building expectations with uniquely assigned

accounts and customers.

• Work closely with local stores, customers, and vendors to offer the best solution for both sides of the business

partnership.

• Quoted, delivered, and suggested items and systems to benefit their business.

• Completed quarterly review meetings to ensure the customer’s needs as well as the company’s needs are being met.

Supervisor

September 2009 to February 2011

Mastronardi Produce- Leamington, Ontario

• Supervised a department of 80+ employees ensuring customers deadlines were being met as well as the

company’s standards and expectations.

• Completed daily reports consisting of quality, inventory, employee progress, and cost management.

• Created schedules, monitored hours, and trained new employees, as well as continuous training for current

employees.

• Assisted upper management to create new items to reduce cost and executed the approved ideas in a timely

manner.

E ducation

High School Diploma: 2004

Leamington District Secondary School - Leamington, Ontario, Canada

Honor Roll Academic Achievement Award

Valedictorian

Continuous Business Training: Business

Fastenal School of Business - Winona, United States

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