Engineer Quality Assurance

Brent Henry Simica

*******@*********.***

*** **** ***** . **********, ** 30022 . Cell 678-***-****

PROFESSIONAL SUMMARY

Senior / Lead Software Quality Assurance Engineer with over eighteen

years experience in the broadcasting, healthcare, energy, human

resources, payroll, telecommunications and e-Commerce procurement

industries. Highly involved in the software development and testing

lifecycle, including participation in the development of processes and

procedures particularly in the area of quality assurance based on

industry standard methodologies. Key contributor in the development and

implementation of multiple defect tracking systems. Create test plans

and execute test suites against both large and small applications in

both client-server and web-based environments. A self-starter and team

player capable of working in large or small groups, as well as

independently.

EXPERIENCE

Turner Broadcasting Systems, Atlanta, GA 3/10 to 3/15

Quality Assurance Consultant (permanent position)

Lead QA engineer responsible for the testing of a suite of Sales

Solutions applications used by the Ad Sales department to book over

four billion dollars of revenue annually for the company.

. Coordinate testing activities including work item assignment and

scheduling for primary applications and providing status updates to

management.

. Perform SCRUM Master duties for primary testing area including

facilitating daily status meetings, identifying and resolving

roadblocks and coordinating weekly release schedules.

. Core member of a cross-departmental team that integrated and

implemented Agile software development methodologies into the

existing development workflow.

. Write and execute manual test cases for over half a dozen separate

applications, from legacy systems to newly developed applications

based on leading edge development technologies (.NET, WCF, WPF and

AngularJS Framework).

. Ensure overall process quality/accuracy and adherence to Sarbanes-

Oxley standards.

. Execute feature, regression and system integration tests using white

and gray box testing methodologies using tools to analyze results

via database values and web service interfaces.

. Responsible for testing revenue critical production customer support

issues requiring a 4-hour turn around time on a 24/7 basis.

. Act as a mentor to junior team members as well as support staff

interested in pursuing a career as a QA professional.

McKesson, Alpharetta, GA 3/08 to 2/10

Senior Software Test Engineer

Senior team member on a large Quality Assurance team responsible for

the testing of a new industry leading hospital admissions and revenue

management application. Application is client/server based on C++,

Java and .Net technologies running against an Oracle database.

. Execute weekly test suites and enter defects as necessary into

Quality Center. Work with Development and subject matter experts to

analyze issues and to validate defect fixes in a timely manner.

. Use SQL tools (Toad, SQL Developer) to write and execute SQL

statements to verify that application under test is correctly

interfacing with Oracle database.

. Mentor junior team members on quality assurance processes and create

training materials for team members on assigned testing areas.

Conduct training classes in order to cross train testing staff.

. Created Build Release Notes template for use by development while

making sure that document included key information used by QA in

preparation and test activities.

. Report regularly to management status of test execution and defect

validations so that software release decisions can be made in a

timely manner.

. Lead an effort to train junior team members on writing manual test

cases in an easy to understand format that could then be used by the

automation team to quickly automate critical test cases.

Cellnet, Alpharetta, GA 6/04 to 2/08

Lead Software Test Engineer (4/06 to 2/08)

Lead a group of 6-12 Quality Assurance engineers in the daily

activities required to deliver applications to our utility industry

customers in a timely manner and with high quality. Provide project

planning and resource scheduling support to management. Interact with

other department leads/managers in order to improve SDLC processes

within the organization.

. Lead a team of SQA engineers in a war room environment during a 4-

month development cycle focused on delivering a time critical

release for a customer to use in a field trial for a multi-million

dollar contract.

. Member of the Code Control Board responsible for reviewing,

assigning and prioritizing defects for release.

. Responsible for assigning resources to projects and providing

management with time and resource estimates.

. Conduct interviews of job candidates and provide feedback to

management on hiring recommendations.

. Drive efforts to improve the defect tracking process within the

organization and make schema changes within ClearQuest in order to

facilitate a streamlined process.

. Act as a mentor to junior level team members in order to improve

their skills and to increase efficiency.

. Create Test Summary Reports at the end of large projects that detail

the testing activities and provide recommendations for future

efforts.

. Coordinate with offshore resources to ensure that assigned tasks are

being handled effectively and efficiently.

. Travel to company's Network Operations Center to provide product

training and install and configure systems for Alpha test activities

in preparation for production system upgrades.

Senior Software Test Engineer (6/04 to 4/06)

Create test plans and test cases based on requirements and design

documents. Execute manual tests against GUI clients, web applications

(HTML, Java and .Net frameworks) and backend Unix processes. Also

conduct tests on hardware devices, including firmware testing.

. Execute test cases and enter defects as necessary into ClearQuest.

Work with Development and Product Marketing to analyze issues and to

resolve them in a timely manner.

. Heavily use SQL navigator to write and execute SQL statements to

verify that applications under test were correctly interfacing with

Oracle database.

. Responsible for coordinating build activities with development and

deploying and configuring builds in the SQA test environments. Test

environment includes Windows based PCs as well as Unix boxes running

the Jboss application server.

. Make recommendations to management on how to improve both the

processes within the company as well as the applications that are

being developed.

PROSERO (Formerly FacilityPro), Atlanta, GA 9/01 to 5/04

Senior Software Test Engineer

Created test plans and test cases in TestDirector based on available

requirements and design documents. Executed both manual and automated

tests against main product, which is an e-Procurement application with

a SAP Enterprise Buyer front end, a Requisite Technology BugsEye

catalog engine and a backend SAP R/3 system. Created defects, where

appropriate, and followed up with development to ensure that issues

were resolved and requirements were met. Responsible for all test tool

maintenance including installations and upgrades. Installed development

packages into the test environment and made configuration changes to

appropriate systems.

. Designed and implemented the processes for tracking all identified

defects and created the custom defect interface in the ClearQuest

defect management tool to handle the specific requirements of the

development and test organizations.

. Created several automated utility scripts, using WinRunner's TSL

scripting language, that were used to replace repetitive manual

tasks and to increase efficiency.

. Performed performance test using Astra LoadTest against company's e-

Commerce web platform to pinpoint areas in application that did not

meet performance requirements.

. Evaluated and helped implement the Empirix OneSight web application

monitoring and performance tool which greatly increased the up-time

of all company systems and provided advanced warning of potential

issues in production and support environments leading to an improved

customer experience.

. Created processes and procedures with a small team to be used in the

SDLC for all applications developed and tested within the company.

. Led an effort to replace the company's Intranet web site by

evaluating available Intranet creation software packages, holding

meetings with various content stakeholders to gather requirements

and content needs, and then designing and implementing the new site

using SQBox Solutions' Intranet Connections software.

. Created weekly defect metrics reports to be used by management in

order to analyze departmental trends.

. Validated the content and successful loading of product catalog data

into the production environment.

. Provided support to other departments and external customers in

systems maintained by the testing organization.

SchlumbergerSema (Formerly LHS Communications Systems, Inc.),

Atlanta, GA 4/98 to 9/01

Principal Software Test Engineer (11/00 to 9/01)

Senior Software Test Engineer (5/99 to 11/00)

Software Test Engineer (4/98 to 5/99)

Created test plans and test cases based on requirements, design

documents, use cases and storyboards. Executed both manual and

automated tests against GUI clients and web-based applications.

Responsible for creating automated regression test suite for legacy

products. Responsible for all test tool related tasks including:

mentoring, installation, maintenance, customization and documenting of

processes and procedures.

. Key member in cross-departmental team responsible for developing

global object-oriented development and system testing processes and

procedures based on the Rational Unified Process (RUP).

. Wrote and executed SQL statements to verify that applications under

test were correctly interfacing with backend Oracle relational

database.

. Recorded base automated test scripts using WinRunner and then

enhanced them using advanced WinRunner TSL scripting techniques.

. Systems Test project manager on several 3-tier client/server and web-

based object oriented testing efforts.

. Performed initial performance test feasibility study against legacy

product in comparison with object-oriented research project.

Findings from study used by Chief Technology Officer to give final

approval of new object-oriented product line to replace legacy

systems.

. Implemented, customized and maintained global defect tracking

system, using Rational ClearQuest, used by all development and

testing teams working on object-oriented projects.

. Conducted training classes for Systems Test department on beginner /

intermediate / advanced WinRunner usage.

. Created Java "testlets" in order to test functionality of Java-based

server by directly calling methods within the server IDL (Interface

Definition Language) without a GUI client.

Ceridian, Atlanta, GA 4/96 to 4/98

Systems Analyst II (10/97 to 4/98)

Responsible for improving the software release and delivery process

through the creation a new software installation routine that would be

easier to understand by the end user and require fewer interactions

from the end user; therefore, reducing the number of customer support

calls.

. Project leader on software installation improvement project.

. Coordinated installation improvements project activities among

development, marketing, and documentation teams and reported

progress to Development Manager.

. Converted current InstallShield 3 installations to use InstallShield

5.

. Enhanced software installation processes to better support multiple

operating systems and networks, as well as provided an improved

interface to make the installations easier on customers and to

reduce the number of support calls.

Quality Assurance Engineer I/II (4/96 to 10/97)

Developed new test cases based on design specifications for legacy

Windows product and a new Client/Server product under development.

Maintained existing automated test cases and recorded new test cases

with SQA Robot and Mercury WinRunner software.

. Designed performance test cases for use with Mercury WinRunner and

LoadRunner software.

. Played back automated test cases during software regression testing

and analyzed results.

. Worked with programmers and systems analysts to review and fix

defects found in the software.

. Provided day-to-day support for other team members for hardware and

software configuration, including installations of new operating

systems and software.

Build / Release Coordinator (4/96 to 10/97)

Responsible for packaging and electronic distribution of all software

releases for legacy products.

. Packaged Electronic Distribution of Software (EDS) releases for DOS

and Windows products and transmitted EDSs to DEC mainframe for

remote retrieval by customers.

. Packaged and verified integrity of all diskette and CD-ROM software

releases using InstallShield 3 software and delivered to Software

Manufacturing Distribution Center for surface release.

. Coordinated with micro products manager, quality assurance manager,

documentation, marketing, and technical service center

representatives to assure the fulfillment of all requirements for

software releases prior to distribution.

EDUCATION

BS Mechanical Engineering Technology (1996) - Southern Polytechnic

State University, Marietta, Georgia

TRAINING

Rapid Software Testing - Michael Bolton

OZ Principle Workshop

7 Habits of Highly Effective People

StrengthsFinder

Making the Transition to Management - American Management Association

Hands-On Java Programming - Learning Tree International

Java Fundamentals - Netg CBT

ClearCase Fundamentals for Windows - Rational University

Object-Oriented Software Testing - RBSC

Structured Query Language (SQL) Programming - The Seal Group

LoadRunner NT - Technology Builders, Inc

TECHNICAL SKILLS

Testing Software

. Have extensively used the following software testing tools:

Microsoft Visual Studio (5yrs); Mercury / HP Quality Center (2yrs),

WinRunner (6yrs), TestDirector (7yrs), and QuickTest; IBM Rational

ClearQuest (8yrs); Empirix OneSight (2yrs), eTester and SQA Robot

and Manager.

. Have also used the following software testing tools on a more

limited basis: Mercury LoadRunner, WinRunner for SAP R/3, Topaz and

LoadTest.

. Have also used the following tools in support of testing efforts:

Microsoft SQL Server; Fiddler2; MongoDB; Citrix; IBM Rational

ClearCase and Rational Rose; SQL Navigator; Oracle SQL Plus; Toad;

Raptor; Visual Age and Microsoft Internet Information Server.

General

. Possess extensive knowledge of Windows, Macintosh and Unix (Sun

Solaris) operating systems.

. Skilled in multiple professional tools including MS Office suite,

Sharepoint, Star Team, Lotus 123, Visio and various other packages.

. Familiar with the general workings and structure of the following

languages: Basic, Pascal, C/C++ and Java.

. Have a strong knowledge of the GUI standards of Windows based

applications.

. Skilled at analyzing and implementing fixes for computer software

and hardware problems.

Contact this candidate