Customer Service Safety

GUSTAVO SIORDIA JR.

**** ******** ****** *****: 951-***-****

Riverside, CA 92504 Email: *******@*******.***

SAFETY SPECIALIST

A top-performing professional with close to 10 years of experience across multiple industries including Oil & Gas and

retail. Successfully coordinates implementation of safety processes and procedures across multiple departments and

actively trains and shares expert knowledge. Develops and entrenches safety programs that result in enhanced

workplace safety and fewer incidents. Communicates clearly and displays outstanding interpersonal skills. Expertly

manages multiple tasks in a demanding environment. Fluent in both English and Spanish; has a flair for providing

excellent customer service.

AREAS OF EXPERTISE

Training & Presentation Multi-tasking Leadership

Organizational Proficiency Project Management Customer Service

HAZCOM & Safety Management Coordination & Administration Critical Thinking

Compliance with Regulation

Relationship Management Incident Reporting & Tracking

PROFESSIONAL E XPERIENCE

TOTAL SAFETY U.S. INC., SIGNAL HILL, CA January 2010 - Present

SAFETY TRAINER (AUGUST 2014 – PRESENT)

Develop safety programs and entrench a culture of safety consciousness in the organization.

Emphasize the importance of compliance and adherence to protocol in working in the Oil and Gas Industries.

Work Upstream in the Oil Field and share expertise with colleagues and leaders .

Collaborate with senior internal and external partners to ensure continuous reinforcement of safety standards.

Apply outstanding communication skills in delivering presentations and training course.

PROJECT MANAGER (MAY 2012 – AUGUST 2014)

Delivered projects within budget, agreed timeframes and quality standards.

Led teams and delegated tasks to appropriate resources.

Enforced company policy and procedures including customer service protocol and employee compliance.

Successfully completed Project Management Training within Total Safety and actively shared knowledge.

SUPERVISOR (AUGUST 2011 – MAY 2012)

Accepted into project management role due to continuous excellent delivery and leadership potential.

Supervised teams and provided direction on day-to-day activities.

Managed billing and employee compliance in the Oil Industry.

AIR TECHNICIAN (JANUARY 2010 – AUGUST 2011)

Identified, diagnosed and repaired fresh air systems.

Gained and applied knowledge of Oil industry in delivering technical services.

Selected to work on the BP Oil spill with a mandate of keeping workers and the public safe from atmospheric

hazards or exposure.

PACIFIC COAST CONTRACTING SERVICES, GARDEN GROVE, CA September 2009 – November 2009

LABOR TECH

Applied epoxy protective coatings on floors for businesses and low profile locations.

Utilize latest technology and equipment to install flooring, ensuring delivery of high quality results.

WESTERN SECURITY, RIVERSIDE, CA July 2009 – September 2009

SECURITY GUARD

Implemented safety and security policies.

Minimized risk of loss by providing enhanced security.

Provided proactive security services and took appropriate action according to relevant circumstances.

Gustavo Siordia Jr. Resume, Page 2

BIG WILL’S SECURITY, RIVERSIDE, CA September 2008 – July 2009

SECURITY GUARD

Safeguarded business owner’s property ensured compliance to safety standards and regulation.

Delivered excellent service and was informally recognized for outstanding work and attitude.

RIVERSIDE COMMUNITY HOSPITAL, RIVERSIDE, CA September 2006 – August 2008

NUTRITIONAL SERVICES

Delivered nutritional services to patients and provided outstanding customer service.

Recognized for delivering excellent work as part of the catering crew for special hospital events.

KFC, RIVERSDIE, CA June 2005 – September 2006

TEAM MEMBER

Gained an understanding of policies, procedures and team member responsibilities and delivered services in line

with job requirements.

Acquired knowledge of new instrumentation and ensured correct usage of equipment.

Recognized as Employee of the month at KFC (July 2005)

E DUCATION & T RAINING

Instructor Training Course SME Certification, Total Safety, Denver, CO

OSHA #501 in general industry as well as CSP (Currently in progress)

OSHA 511, Rocky Mountains Education Center (RMEC)/ red rocks community college

H2S Train The Trainer (TSUS), Dickinson, ND - Authorized to teach H2S awareness and H2S Worker Level for any

industry worked today that deals with the gas known as H2S (Hydrogen Sulfide)

PEC Premier Instructor, Dickinson, ND - Authorized to teach SafeLandUSA, Safe Gulf, S.E.M.S. II and T.R. A.P.

OSHA 10, Total Safety U.S. Inc., Dickinson, ND

Emergency Medical Technician/Safety. Mt. San Jacinto Community College, San Jacinto, CA

Ramona High School, Riverside, CA

ADDITIONAL SKILLS & KNOWLEDGE

Back Safety, Blood Bourne Pathogens, Bottle Watch, Cargo Handling, Compressed Gas Cylinders, Confined Space Entry,

Construction Equipment Dangers, Electrical Safety, Fire Protection, First Aid CPR, Flammable Liquid Safety, General

Safety Rules, Good Hygiene on the job, H2S Safety, Hand Tool Safety, HAZCOM, Hearing Conservation, Heat Stress, Cold

Stress, Hot Work and Welding OPS, Industrial Ergonomics, Ladder Safety, Lock Out Tag Out (LOTO), Overhead and

Monorail Hoist, Powered Industrial Trucks, Personal Protective Equipment (PPE), Process Safety Man agement (PSM),

Radiation, Respiratory Protection, Scaffold Safety, Stop Work Authorization Program (SWAP), Toxic Materials and

Vehicle Safety

Microsoft Office Suite (Word, Excel and Power point)

Contact this candidate