Customer Service Human Resources

619-***-**** Hm

619-***-**** Cell

E-Mail *******.*****@*****.***

**** ******** **. ********, ** 92040

Deborah Thing

I am currently unemployed and looking company that

can allow me to offer my experience in a wide

variety of areas. I consider myself to be a highly

organized and dedicated individual with a positive

attitude. I am able to handle multiple assignments

under pressure, meet tight deadlines and have

excellent written and oral communication skills. I

would like to offer my experience and knowledge to

a company that would allow me to be challenged and

to further my skills while contributing to the

ongoing success of the organization.

SUMMARY

Banking professional with 20+ years of experience

with large financial institutions. Exceptional

management skills with the ability to increase

profit line and minimize losses. Strong analytical

and problem solving skills with the ability to

always provide excellent Customer Service. My past

years' experience in the construction industry has

given me the ability to advance my knowledge in

other areas.

Experience

2001-2014 Southwestern Equipment La Mesa,

CA

Administrative Assistant

Human Resources, Account Payable & Receivables,

QuickBooks

Collections, Releases, Preliminary Notices,

Payroll, General/Work Comp. Insurance, Insurance

Certificates, OSHA & Safety Procedures.

Banking, Reconcile Bank Statements, Policy &

Procedures, Prevailing Wage Reporting, Work Orders

& Purchase Orders

Mileage Reports, Insurance Enrollment, Job Costing,

Supply Orders, Inventory Control, Phones and

overall office duties

1996-2001 California Bank & Trust Kearny Mesa, CA

Merchant Officer

Managed a portfolio of approximately 2,980 merchant

accounts with an annual income of $13,082,470.00

Managed 5 sales representatives statewide,

Financial Service Rep.

Implemented training and regional presentations

statewide for branches and merchants

Developed policies and procedures Inventory

Control, Supplies, Job Descriptions, Annual Reviews

1981-1996 San Diego Trust & Savings Bank S.D.,

CA

Senior Merchant Officer

Customer Service Manager-Cardholder Division.

Senior Utility Clerk-Collections, Human Resources,

Security & Payroll

Education 1977-1979 Grossmont College La Mesa, CA

General Education

1974-1977 El Capitan High

School Lakeside, CA

Interests Walking, Gardening & Camping.

TECHNICAL SKILLS

Microsoft Office, Microsoft Word, Excel, QuickBooks

Pro 2012, Adobe Acrobat, Outlook, 10 Key by Touch,

Phones, Typing 58 wpm, Scanner, Fax, Copy Machine,

E-Mails, Phones and Overall General office skills.

Contact this candidate