Sales Customer Service

Jorge J. Alvarez

MIAMI, FL *****

Cell: 305-***-****

****************@*****.***

Objective:

Highly dedicated purchasing agent with a vast experience in, commitment to,

sales career path. Dedicated to the company's founding values of honesty,

integrity and customer service. Has overcome adversity and is capable of

adapting to ensure a seamless transition during change. Excels at working

across departments to resolve issues and improve the company's bottom line.

Professional Experience:

Handyman - Self employee - Miami, FL 04/14 -

Present

Washer pressure, painting houses inside and outside, electrical

installations, ceiling fan installation, ceiling lamps installation,

plastic water pipe connection and installation, carpenter, floor sealant,

miscellaneous repair and installations.

Account Receivable Clerk - United Wholesaler - Medley FL.

03/14 - 04/14

Verify daily invoices vs. payment: cash, checks, money orders and credit.

Apply payment to accounting system, create reports and make a daily bank

deposit.

Company closed due to loosing big amount of money.

Cashier - Target Corporation - Miramar, FL. 11/13 -

01/14

Assigned to different stations, received payment: cash, checks, credit

card, gift cards. End of the day help crew organizes store.

Seasonal position.

Purchasing/Sales Manager - JOPI International - Miami, Florida

09/08 - 12/12

In charge of RFQ, Purchase Orders comparing different supplier's prices and

inventory items by verifying factory stock and scheduling delivery. Verify

receipt of items packing list, updating

Purchase orders and back orders shipment with supplier; monitoring and

expediting orders.

Verifies receipt of items by comparing items received vs. items ordered;

resolves shipments errors with suppliers. Authorizes payment for purchase

orders handling all documents received by accounting department. Follow-up

purchase orders and transportation schedules.

. Improved existing relationships with customers in the Venezuela

market.

. Enhanced the sales margin profit from 10% to 35% by bringing new

accounts to the company.

. Designed and implemented inventory systems such as daily reports,

analysis reports according to maximum/minimum levels.

Purchasing Agent - American Trade & Export - Medley, Florida

08/06 - 09/08

Handled all heavy machinery parts RFQ's, Purchase Order, documents

necessary for export and logistics as well as inventory maintenance. Follow-

up purchase orders and transportation schedules. Verified and approved all

invoices and all payments by the Accounts Payable Department.

. Warehouse administration improved by hiring new employees and

organization methods enhanced.

. Effectively increased sales margin profit from 10% to 20%.

. Follow-up purchase orders and transportation schedules doing a follow-

up procedure weekly.

Jorge J. Alvarez

Resume Page 2

Purchasing Agent/Cargo Handler - GIT - Miami, Florida 12/01 -

01/06

Responsible for RFQ's for a variety of products, placing purchase orders,

invoicing, prepared all B/L's, AWB's, as well as insurance and cargo

documents. Reviewed and verified all A/P's and A/R's procedures.

Scrutinized all shipping and receiving documents. Accomplishes purchasing

and organization mission by completing related results as needed.

. Improved purchasing procedures, reports, presentation, and customer

service.

. Successfully increased sales and margin profit by sales from 5% to

20%.

. Increased the sales volume, analyzing previous sales an offer

X% discount of parts and equipment during off season. E/mail customers

reminding them of sales.

. Implemented an inventory system, daily report, analysis

maximum/minimum.

General Manager - Agrosuperior Inc. - Miami, Florida

01/01 - 12/01

Responsible for the operation related to the Costa Rica market, dealt under

the direct supervision of the Administrative Import Coordinator in Costa

Rica. Handled all aspects of purchasing and export which also included

logistics. Developed new accounts in order to increase the existing

customer database, opened new accounts in markets throughout Central and

South America.

. Designed and implemented policies for a new company. Taking the time

to properly train and showing by example how to do it. Placed signs on

the bulletin board informing of coming events.

. Established new credits, accounting systems and developed sales

strategies.

. Managed, hired, trained, and evaluated all personnel.

Education:

ITT Technical Institute - Miami, FL

. Bachelor of Science Degree in Electronics Communications Engineering

Technology (06/06) GPA: 3.84

. Associate of Science Degree in Electronics Engineering Technology

(09/01) GPA: 3.821

Instituto Tecnol gico de Santo Domingo (INTEC) - Dominican Republic

08/81 - 01/84

Major: Computer Science Engineering

GPA: 3.8

Universidad Nacional Pedro Henriquez Ure a (UNPHU) - Dominican Republic

08/79 - 8/81

Major: Electrical Engineering

GPA: 3.2

Computer Skills:

. Proficiency in Microsoft Applications (Words, Excel, Power Point and

Outlook.)

. Operating Systems (MS DOS and Windows).

. QuickBooks Pro Accounting System.

Membership/Honors

. National Vocational-Technical Honor Society (NV-THS), member.

. The National Dean's List, member.

. The Chancellor's List, member.

ITT Awards

. Highest Academic Honors in the Associate of Science program.

. Perfect attendance certificates.

. Highest Academic Honors in the Bachelor of Science program.

. Best Senior ECET Project.

Contact this candidate