Presentation of Qualifications
Crystal Renee Forrest
***********@*****.***
678-***-**** (Cellular)
Stone Mountain, GA 30088
Objective: To obtain a professional position that will allow me to
utilize my previous work and educational experience, challenge
my skills, and enhance my growth potential with possible
advancement.
Education: JOHN JAY COLLEGE OF CRIMINAL JUSTICE
New York, NY
Bachelor of Arts (BA) - Forensic Psychology - August 2005
Associate of Science (AS) - Criminal Justice - June 2004
Argosy University Online
Pittsburgh, PA
Master (MA) - Forensic Psychology - December 2015
Experience:
05/12- Present Accounts Receivable Billing Specialist
Atlanta, GA
MasTec Network Solutions, Inc.
Assist with the preparation of accurate and detailed invoices as
needed and according to schedule using Oracle R12, process
manual and electronic invoicing, verify customer billing
information for billing purposes in ISupplier, issue credits,
process invoice adjustments manually and electronically,
participate in the creation and testing of new reporting
processes to improve process workflows, update and maintain the
regional Match hold reports for Nsoro/MasTec accounts, retract
billed lines and update the billing retraction tracker when
field requests are received, distribute retraction tracker
report daily to the field and upper management, research
accounts for unapplied cash, act as an information resource for
internal and external customers, resolve billing discrepancies
by using manual/electronic reports, and support external audits
by providing supporting documents or reconciliations as needed.
02/11-06/11 Senior Billing Clerk
Roswell, GA Accounting Temps/Optima Service Solutions
Reviewed and processed internal and external invoices using
Evolution, ServiceBench, and other customer e-billing websites,
processed technician upcharge checks, acted as a liaison between
the technician and the customers, communicated with client
specific and escalation departments to correct billing and
installation discrepancies, and executed special billing
assignments as assigned.
12/08-07/10 Special Billing Coordinator
Roswell, GA US Security Associates, Inc.
Prepared and sent invoices including roll up invoices for
clients that require invoices other than AS400 format,
researched and updated client payment information in AS400,
maintained and updated special billing client list for the
department, entered all new purchase orders, prepared run
sheets, worked closely with the cash posting department to
correct special billing discrepancies, interacted with various
branches and clients to resolve invoicing issues, worked closely
with the IS department to have special requirements programmed,
and executed special projects as assigned.
8/07-12/08 Accounting Clerk
Atlanta, GA Vertis Communications, Inc.
Responsible for the accurate and timely execution of internal
and external production invoices using VMAC billing system,
processed accounts payable paperwork, investigated P&L variances
and assist with implementing system controls and/or operational
processes in response, organized analytical spreadsheets and
reports to track trends and summarize departmental activities,
freight & quarter folding P&L reporting, processed billing and
inventory related journal entries, researched and resolves
accounting issues, reviewed production process to record all
cost associated with each job, processed debit and credit
adjustments, assisted in preparing month-end accruals, prepared
month-end balance sheets to reconcile billing accounts to the
general ledger.
09/06- 8/07 Special Billing Coordinator
Roswell, GA US Security Associates, Inc.
Prepared monthly, semi-monthly, weekly and electronic invoicing
for customers requiring roll-up invoices, performed research to
effectively resolve questions and issues presented by the cash
posting department, customers and branch offices, maintained
client master files, assisted branch offices with generating pre-
bill edits, prepared
billing run sheets, as well as assisted the cash posting
department with cash applications.
2/06- 9/06 Accounting Clerk/ Credit and Collections Coordinator
Atlanta, GA
Solomon Edwards Group, Inc./Temporary Assignment
US Security Associates (6/06 - 9/06) - Researched cash applications,
entered journal entries to correct unapplied cash, researched
accounts for discrepancies, interacted with clients to clear up
accounts and utilize unapplied cash, and entered account
information using AS400.
STS Utiliquest (3/06 -6/06) - Updated and entered new asset
descriptions, researched assets, data entry and basic office
duties.
US Security Associates (2/06 - 3/06) - Coordinated
correspondence, filing, data entry, and researched accounts for
discrepancies.
04/03 - 05/05 Billing Analyst
Ossining, NY Testwell Laboratories, Inc.
Reviewed and prepared invoices for processing, coordinated
spreadsheets, data entry, researched accounts for discrepancies,
critiqued balances and short-paid invoices, processed debit and
credit adjustments, produced accounts receivable report for the
month-end closing, as well created accounts receivable reports
upon request.
Key Qualifications:
. Highly detail-oriented and strongly motivated to be a team
player.
. Motivated and confident with strong work ethic.
. Excellent data review and processing skills.
. Trustworthy with imperative tasks.
. Well-developed verbal communication, writing, and analytical
abilities.
. Fluent with Oracle R12, Microsoft word, Word Perfect,
Internet applications, PowerPoint, and Excel software
including pivot tables, v-look-ups, and creating reports.
. Ability to balance immediate and long term priorities.
. Knowledge of GAAP.
References: References furnished upon request.