Manager Front Office
Resume:
Arun P V
Correspondence Address:
Prakash Bhavan
Arattukuzhi
Koothali P.O
Vellerada,
Trivandrum Pin.695505
E Mail **************@*****.***
**********@*****.***
Skype Id : arun0003pv
Mobile +91-999*******/756*******
Seeking challenging assignments in the field of hospitality with an organization of repute
An Overview
A competent professional with more than 5 year experience
Education
Doing MBA In HUMAN RESOURCE MANAGEMENT
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Bachelors Degree in HOTELMANAGEMENT CATERING AND TOURISM IN
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MUNNAR CATERING COLLEGE (2006 09).
Diploma In COMPUTERISED FINANCIAL ACCOUNTING.
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Senior Secondary (science) from H.S.E, H.S.S Dhanuvachapuram, Trivandrum.
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Computer Knowledge
Well versed with Tally, Peach tree,MS Word &Excel HOT soft Infinite soft
Presently working as Front Office Manager in UPAVAN RESORT,Lakkidi Wayanad district.
Working Experience
Worked as Front Office Manager in ANANTYA RESORTS
Alancholai,Kanniyakumari district –(6 Months)
• Worked as Assistant Front Office Manager in Hotel RAJ
REGENCY(Rotana Inn Hotels Pvt Ltd concern) 4 Star
Business Class Hotel in Nilamel Kollam district.( 1year )
Worked in Gods own country resorts Chowara Trivandrum as front
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office executive /Supervisor
Worked as Senior Front office assistant in Hotel Classic avenue 4 Star Business
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Class Hotel in Trivandrum.
Worked with K.T.D.C Hotels as Front Office Assistant for (1 year ).
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Trainning Experience
Worked with Hotel Taj Garden Retreat,Varkala
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Worked as a industrial trainee in The Muthoot Group of Hotels.
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Interested Area
• Front Office
Strong communication, collaboration & team building skills with proficiency at grasping new concepts
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quickly & utilize the same in a productive manner.
Professional Experience
Hotel Raj RegencyNilamel as Assistant Front office manager(2012)
key Highlights
Coordinate and control of overall operation for the smooth running of the department.
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Prepare all daily statements including the night auditing report also.
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Handling the reservations and expected check in,check out.
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Receiving all feedbacks and needs from the guest.
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Allow special rates for cooperates asper the room occupancy.
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Laison with housekeeping and other departments.
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Supervise,coordinate and assign duty schedule for the staff.
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as front office Executive(2011)
GODS OWN COUNTRY RESORTS
Key Highlights
Supervise,coordinate and assign duties for the F.O staff.
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Prepare daily reports to the management.
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Supervision on room occupancy related activities.
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Taking care of guest suggestions and requests.
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Handle the front desk operations smoothly as per the company procedures.
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CLASSIC AVENUE HOTEL TRIVANDRUM
As Front office Assistant
Lobby Monitoring, Meeting guest on arrival.
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Handling reservations (Selling & UP selling hotel rooms)
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Checking Guest Registration Card, Rate cores, Keeping track on official requirements.
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Taking care of the guest suggestions & requests. Rectifying it taking follow up’s.
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Checking Room Statistics
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Bill on Hold, Paid Out, Over Credit Limits, Cash reimbursements.
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Follow up for Guest FeedBack Forms.
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K.T.D.C Hotel TRIVANDRUM
[November 2009 November 2010]
Front office Assistant
Key Highlights:
• Lobby Monitoring, Meeting guest on arrival.
• Handling reservations (Selling & UP selling hotel rooms)
• Checking Guest Registration Card, Rate cores, Keeping track on official requirements.
• Taking care of the guest suggestions & requests. Rectifying it taking follow up’s.
• Checking Room Statistics
• Bill on Hold, Paid Out, Over Credit Limits, Cash reimbursements.
• Follow up for Guest Feedback Forms.
• Handle operations at front desk. (Responsible for smooth check in and check out of the guest.)
• Coordinate and communicate with related departments.( Ensuring customer request are handled
efficiently)
• Given responsibility of clearing all long stay bills( Long Stay Coordinator)
Hotel Taj Garden Retreat,Varkala
[April 2007]
Experienced in overall Housekeeping operations.
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Take care of laundry, linen procedures.
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Ensure the entire cleanliness of Guest room
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Public area, Restaurant and Ayurveda center.
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Personal Details
Father’s Name : M r. K.R Prakash
Sex : Male
Nationality : Indian
4th O ct., 1988
Date of Birth :
Height : 1 70cm
Languages Known : E nglish, Hindi, and Malayalam
Hobbies : P laying cricket, watching movies & listening music.
References
Jiyaji Daniel
General Manger
Upavan Resort Wayanad
Mob:904-***-****
Vikas Sharma
Resort Manager
Anantya Resorts Alancholai.
Mob- 075*******
Nandagopal Narayan
General Manager
Raj Regency (Rotana Hotels Pvt Ltd concern)
Mob:963-***-****
Declaration
I hereby declare that all the above information is correct and true to my best knowledge and belief.
Date
Place Trivandrum (Signature)
Contact this candidate