Customer Service Sales

Lunden Cross 832-***-****

***** ********* **, *******, ** 77099 Email: ***********@******.***

SUPPORTIVE QUALIFICATIONS

Multi-task in a fast paced environment.

Proven communication abilities both oral and written.

Ability to work under pressure and adjust well with others and demands

Dependable and responsible, ability to prioritize task, hardworking and reliable

Well-organized, energetic, can be counted on to see projects through to completion

Proficient in Microsoft Office Suite: Word, Excel, Power Point

Excellent Customer Service Skills

Proven ability to anticipate client needs and ensure customer satisfaction should problems arise

EDUCATION

2011 Elisk High School Houston, TX Diploma Conferred

First Aid Certified and CPR Certified Houston, TX Current

WORK EXPERIENCE

2014/Present Primrose School of Greatwood Infant Teacher (Newborn-12 months) Sugar land, TX

Responsible for planning and implementing a classroom to care for young children.

Respectful of children and parents, and ensure that equipment and facilities are clean, safe and well maintained.

Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children in the program.

Maintain student attendance records, Provide weekly curriculum and activities.

2014/2014 Xerox Services Customer Service Representative Houston, TX

Ability to navigate through multiple computer applications with speed and accuracy.

Maintain a high level of world class customer service/professionalism to a wide range of customers.

Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.

Recommend products that best suit the customer’s requirements.

2013/2014 City Gear Cashier/Sales Associate Houston, TX

Greet Customers as they enter.

Provided advice to clients regarding particular products or services.

Quoted prices and discounts as well as credit terms, trade-in allowances.

Prepared sales contracts and accepted payment through cash, check and credit card.

Maintained sales records for inventory control.

2012/2012 Little Stars Childcare Childcare Provider (Infant – 4yrs old) Houston, TX

Responsible for providing a safe and developmentally appropriate daycare program for students.

Responsible for planning and implementing a classroom to care for young children.

Respectful of children and parents, and ensure that equipment and facilities are clean, safe and well maintained.

Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children in the program.

Maintain student attendance records, Provide weekly and monthly schedules of activities.

Plan; evaluate course content, and course materials and methods of instruction.

2011/2012 St. Lukes Hospital Food and Nutrition Associate Sugar Land, TX

Loads and unloads food items, supplies and/or equipment for the purpose of providing requested items at designated sites.

Maintains equipment, storage, food preparation and serving areas in a sanitary condition for the purpose of complying with current health standards.

Monitors kitchen equipment and refrigeration.

Ensuring that items are operating in a safe and efficient manner, reporting malfunctions to Food Service Maintenance Worker.

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