MAYANK KUMAR

***-**** **. *******, ********, QC H3H 2J7

M: 438-***-**** E: acow5l@r.postjobfree.com

https://www.linkedin.com/in/mkumar4

Profile Summary & Core Competencies

Summer Co-op Work Term with Adobe in IT and Finance department

Accomplished professional with extensive years of experience of utilizing QA concepts

& SDLC methodology in agile SCRUM framework for enterprise web application testing

Solid experience of end-to-end test case designing & defect management using HP QC

Certified Testing Foundation Level- ISTQB

Proven experience of handling concurrent projects in collaborative environment.

Sound functional knowledge of ERP SAP CRM & SD Logistics functional module

Computer Skills: Experienced with W indows environment, MS Office Suite and SAP

Software Packages/Testing Tools: Proficient at, JIRA, Microsoft Visio, SharePoint,

HP-ALM/QC, SAP GUI and MS outlook. Basics of HTML,SQL, QTP and Selenium

Education

Master of Engineering, Quality Systems Engineering (GPA: 3.76) April 2015

Concordia University, Montreal, QC

Completed one Internship with Adobe as a Member of Institute for Co-operative Education

Bachelor of Technology, Electronics & Communication Engineering 2010

Gautam Buddh Technical University, Lucknow, India

Career-Related Experience

May-August’2014

Business Solution Analyst - Intern

Adobe Systems Inc., Ottawa, Canada

Involved in business workflow designing of the end -to-end quality project initiative for

Adobe software subscription process thus calling the Adobe business value.

Performed End-to-End Sales contract processing in SAP CRM and R/3 environ ment.

Peer reviewed and mapped end-to-end test cases (using JIRA) with process flow

diagrams across different integrated systems to confirm quality project objective.

Performed defect tracking resulted in faster resolution & quality applications.

Identified automation opportunities in the subscription contract flow and p rovided inputs

to integrate business rules and operational metrics for each process step

QA Analyst and SAP Consultant for Client: Adobe 2010-2013

Tata Consultancy Services (TCS), Mumbai, India

Performed End-to-End web application manual and browser compatibility testing in

multiple environments, sales order processing across multiple SAP landscapes leading

to improved business process.

Involved in BRD, FRD and technical design document analysis, prepared testing efforts

and developed wider range of detailed oriented test scripts using HPQC/ALM while

collaborating with developers that resulted in 95% functional requirements traceability.

Provided assistance to QA Lead in test plan document while ensuring standards.

Performed end to end system, regression and functional testing including smoke and

sanity testing for builds deployed in multiple environments.

Tenaciously logged defects, coordinated with developers and Business Analysts for

root cause investigation, validated bug fixes in each deployed build & provided QA sign-

off resulting in improved quality deliverables and customer satisfaction.

Provided documentation for QA activities as daily status testing reports, best practices

and lessons learnt facilitating different teams to ramp up for future releases.

Provided knowledge transfer of application functionality and tools to Dev and QA team

Facilitated Daily SCRUM (Agile framework) communication that resulted in higher co-

ordination and accomplishment of common sprint goal.

Other Work Experience

Part time Math/English Tutor Sep 2013-Current

GP Consultants, Montreal, Quebec

Instructed Statistics & Applied Engineering Mathematics to undergraduate students.

Guided Students to excel in SAT and TOEFL competitive examinations.

Academic Projects

Implementing Six-Sigma to Optimize Helpdesk Process of Service Industry 2013

Applied Six-Sigma DMAIC methodology resulting in efficient work practice of Help Desk

Process of a telecommunication company for efficient troubleshooting and meeting

strategic goals

Skills: Pareto Analysis, FMEA, Cause and Effect, SIPOC, PDPC, Affinity Diagram, QFD

Fabrication of Android 3D Mapping Smartphone 2014

Implemented Quality tools and methodologies in ea ch of the Project Management

phases for delivering technically sound Smartphone to customer

Skills: SWOT Analysis, WBS, Project Charter, Gantt chart, Risk breakdown structure

Risk Modeling in Agile Software Development 2015

Risk identification, assessment and mitigation strategies in agile software development

Skills: Process mapping, Root Cause Analysis, FMEA, Service Blueprinting

Extra-Curricular Activities

Volunteer

Graduate Student Association, Concordia University, Montreal Sep 2013- August 2014

Coordinated with Team Members in planning and organizing events at GSA.

Participated in ‘Ottawa food bank sorting’ organized by Adobe during summer Internship

Coordinator 2006-2010

ECHOS, KIET, Ghaziabad, India

Organized, planned and executed events for Electronics department.

Provided supervision during the events that resulted in smooth functioning

Awards & Achievements

Member of ‘Concordia University Golden Key International Honour Society’.

Won TCS Gems ‘On The Spot Award’ & ‘Certificate of Appreciation’ for outstanding

contribution to organization and acting as role model to colleagues.

Published knowledge asset documentation over test management tool HP QC/ALM

Client Recognition Award for managing two critical Projects simultaneously in TCS

Interests

Sports: Won consecutive Gold medal in Badminton championship held at City Club

level, Snooker & Table Tennis competitions.

Passions: Photography, Exploring Technology innovations/gadgets, and Snooker.

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