CHARLES CARLTON
**** ******* **** ****, ******, Texas 76266
. 817-***-**** . **************@*****.*** .
CONTINUOUS IMPROVEMENT EXECUTIVE, OPERATIONS LEADER
An accomplished Executive, experienced lean manufacturing coach, leader and
change agent. Experience in leading large scale cultural change that builds
organizational effectiveness and propels revenue growth. Expert facilitator
and trainer with the ability to simplify complex issues in order to
identify and correct root cause. Career reflects success in operations
management, problem solving, consulting and lean six sigma.
Executive Leadership Organizational Change
Strategic Planning
Lean Six Sigma Medical Device
Manufacturing Workshop Design & Facilitation
Matrix Management Total Quality Management
Root Cause Problem Solv ing
Business Process Reengineering Executive Training
Project Management
Bachelor of Arts: Business Administration, Ashford University, Davenport,
IA - 2010
ESCO CORPORATION, Fort Worth, Texas
1/2014 to 2/2015
A $1 billion dollar manufacturer of engineered metal wearparts and
components for industrial applications including mining and construction.
The company also owns two companies that design and manufacture specialty
drilling tools for the oil and gas industry.
Senior Continuous Improvement Manager:
Reporting to the Director, Esco Business System. Responsible for
providing leadership over continuous improvement for the entire $280
million dollar oil and gas division.
. Assisted in the development of balance scorecard process
. Trained leaders and operators in lean six sigma methodologies.
. Developed corporate problem solving and lean six sigma trainings.
. Reduced turnaround time for repaired product from an average of 7 days
to an average below 2 days;
. Reduced cycle time variation in milling process by more than 40%.
UNDERWRITERS LABORATORIES Center for Continuous Improvement and Innovation
Fort Worth, Texas
2011 to 2013
A global independent safety science company with more than a century of
expertise innovating safety solutions from the public adoption of
electricity to new breakthroughs in sustainability
Associate Director- Six Sigma Master Black Belt:
Reporting to the Director, Continuous Improvement and Innovation.
Responsible for working with customers to develop lean systems enabling
them to improve the quality, cost, deliver and safety of their processes.
. Served as Lead Consultant for new UL consulting group.
. Developed workshops and training courses.
. Served a Shingo Instructor for Shingo Prize for Operational Excellence.
. Project lead for automotive company in China that reduced lead time by
34%
. Developed and trained hundreds of people in simplified root cause
problem solving methodology.
. Developed visual strategy deployment process used by several
businesses.
. Project lead for Jacksonville Jaguars concessions improvement project
reducing waiting time more than 50%.
. Consultant for Dexter Laundry increasing capacity by 60%
. Consultant for MicroAire increasing capacity by more than 40%.
. Developed facilitators for several businesses including: MicroAire and
Dexter Laundry
. Lead instructor for Jacksonville Lean Consortium training hundreds of
associates for 24 companies.
. Developed and provided training for problem solving, strategy
deployment, 6S, lean six sigma overview, lean office and value stream
mapping.
MEDTRONIC POWERED SURGICAL SOLUTIONS, Fort Worth, Texas
1995 to 2011
Develops innovative surgical devices and implant therapies for the
treatment of various cranial, spinal, and orthopaedic conditions.
Lean Sigma Project Manager: 2009 to 2011
Reporting to the Vice President Global Operations. Responsible for
leading the development and implementation of lean projects throughout
entire ENT/NT sector and new businesses.
. Developed facilitators and value stream managers.
. Served as Lead lean auditor for ENT/NT sector.
. Project manager for lean process standardization across seven
facilities
Value Stream Manager: 1995 to 2009
Reported to the Vice President Global Operations. Responsible for
leadership and innovation for entire Capital Repair and New Product value
streams, including P&L for more than 200 products across 12 areas.
. Reduced standard cost by an average of 7% per year, lead time by 90%
and mean time to failure by 30%.
. Reduced repair turn-around-time from an average of 20 days to an
average of 2 days.
. Reduced inventory by 50%.
. Improved mean time to repair (MTTR) from an average of 12 months to 19
months.
. Served as tour site for AME and Shingo Conferences.
. Project manager for six person team which provided cost avoidance of
$2M annually in repair process.
UNITED STATES AIR FORCE, Sheppard Air Force Base, Texas
1990 to 1994
Emergency Room Technician:
Reported to the Director of Emergency Services As shift leader, scheduled
staff, performed triage on all incoming patients and performed suturing,
phlebotomy and IV lines. Responded to all on-base emergencies.
LICENSES/CERTIFICATIONS
Shingo Prize for Operational Excellence Instructor
Lean Enterprise Institute - Train the trainer Value Stream Mapping
Toyota Problem Solving Methodology Instructor
American Society for Quality Associate Certification
PROFESSIONAL DEVELOPMENT
Trained in Toyota 8D problem solving, DMAIC, PDCA and Shanin methodologies,
Train the Trainer, Value Stream Mapping, Lean Enterprise Institute, 2002.
Quality Associate, American Society for Quality, 2003
TECHNICAL SKILLS
Microsoft Word,
Excel
PowerPoint
SAP
RECOGNITION & AWARDS
Letter of Appreciation, Jacksonville Sheriff's Office, 2013
Medtronic Achievement Award - Repair Cost Avoidance Project, 2008