Sales Customer Service

Sunny V. Forester

**** ******** ****** #***, **** Beach, CA 90815

310-***-**** *****.*.********@*****.***

OBJECTIVE

Experienced Sale Representative ( 13 years of experience) seeking

employment in the Non-Vessel Operating Common Carrier field. Look forward

to work with a company that offers the opportunity for growth and

advancement.

SKILLS & ABILITIES

. NVOCC Back-Office Operation

. Customer Service

. Marketing and Sales

. Insurance Billing

. Export Procedures

. Customer Billing

. AES Filing

. Export Documentations

. US Customs Clearance and Filing

. Contract Negotiation

PROFESSIONAL EXPERIENCE

. Contact regular and prospective customers to offer new ways of

transportation, modes of transport and solicit orders

. Recommend services to customers, based on customers' needs and

requirements

. Answer customers' questions about services, prices, availability, and

credit terms

. Managing shipments from East Coast, Houston and all over the country

. Estimate and quote prices, credit or contract terms, insurances and

delivery dates

. Consult with clients after sales or contract signings to resolve

problems and to provide ongoing support

. Identify prospective customers by using business directories,

following leads from existing clients, participating in organizations

and clubs, and attending trade shows and conferences

. Monitor market conditions, new services, and competitors' products,

prices, and sales

. Perform administrative duties, such as preparing sales budgets and

reports, keeping sales records, and supervising export and import

documentations, filing expense account reports

EMPLOYMENT HISTORY

International Sales, 01/13 - Present, Bridge USA Inc, Long Beach, CA

R&D/ Sales/ NVOCC Operations, 06/06 - 12/12, United Presidents Line,

Compton, CA

NVOCC Operations/Export Supervisor, 01/06 - 06/06, Orca World Lines, Long

Beach, CA

Export Documentation Manager/ Sales, 02/01 -01/06, American Global Group,

Los Angeles, CA

EDUCATION

Bachelor of Arts: English (Teacher and Interpreter)

Moscow Linguistic University, Moscow, Russia

Bachelor of Arts: Legal and Government Documentation

Moscow (Russia) College of Law, Moscow, Russia

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