Customer Service Manager
Resume:
cs CHRISTINA
Drive Burnaby
BC V5A 1S6
BA: Economics
SLATER
********@***.**
Political Science
Page 1
SKILLS & ABILITIES VOLUNTEER WORK
Avid team player with goal-oriented 2013 BC Provincial Election
Door to door canvassed throughout several
mindset developed through group
collaborations in work, school projects, neighborhoods to educate the public about
and sports upcoming election
Compelling writer with an extensive Vernon Recreation Centre
Aqua Percept: Mentored children with
background in writing intensive courses as
well as strong research and editing abilities perceptual motor problems while instructing
gym and pool sessions
Excellent time management from
Okanagan Science Center
balancing competitive swimming with
Established a dynamic learning environment
school and work schedules
while conducting science experiments with
Experienced with multitasking and children ages five to nine
attention to detail due to serving in a
resort restaurant with a nightly
EXTRACURRICULAR ACTIVITIES
changing menu
Competitive Swimmer and Triathlete
Comfortable with responsibility as SFU Triathlon Club: Executive Position
maintaining the health and safety of the
public was my duty as a lifeguard Assists in leading group workouts and setting
collective and individual team goals
Proficient with social media and
Vernon Kokanee Swim Club: Six years of
computer programs: Word, Power-
dedicated training and monthly competitions
Point, Publisher, and R
High Performers Program member: Vernon
EDUCATION Secondary School
Program to support elite performers in
Simon Fraser University 2014-Present
athletics training upwards of twenty hours per
Arts and Social Sciences week
Program
Graduated high school one year early by
Intended Economics Major and completing two years course load in one
Political Science Minor year
cs CHRISTINA
8888 University
Drive Burnaby
BC V5A 1S6
BA: Economics
SLATER
********@***.**
Political Science
Page 2
CUSTOMER SERVICE EXPERIENCE
Sparkling Hill Resort, Vernon BC Village Green Catering, Vernon BC
Assistant Server, 2012- 2013 On-Call Attendant. 2013-2014
Contributed to the luxurious atmosphere Collaborated with customers and
of the resort by ensuring meal delivery was coworkers to plan the scope and format of
prompt and accurate by means of effective events
team interaction
Assembled food, furniture, and
Responded to guest inquiries with detailed decorations for functions at their
knowledge of specific cooking methods, scheduled locations
menu items, specials, and prices
Set and maintained event timelines and
Booked customers’ special events, and deadlines in accordance with banquet
banquets via telephone and face to face event orders
Processed customer bills, collected Communicated all additional function
payments and receipts requests to the Banquet Manager.
RECREATIONAL SERVICES ADMINISTRATION EXPERIENCE
Cheek to Chic Spa and Salon, Vernon BC
Atlantis Waterslides, Vernon BC
Receptionist, 2013
Lifeguard/Ride Operator, 2010-2014
Greeted guests in a warm and friendly
Independently monitored pool and slide
manner to create a positive first impression
activities to prevent accidents
of the spa
Cautioned customer regarding unsafe
Answered incoming calls, took messages,
practices and positively enforced rules
scheduled and confirmed appointments
Recommended, selected, and helped locate
Utilized my ability to remain calm under
products based on customer requests
pressure and level-headedly administered
first aid when necessary Organized store merchandise by size, style,
and color to promote visually appealing
Completed courses: Bronze Medallion, environment
Bronze Cross, CPR-B and CPR-C
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