Customer Service Representative

ERIN SPENCE

**** ****** *, *** **

Brooklyn, NY *1210

H: 718-***-****

C: 917-***-****

**********.**@*****.***

QUALIFICATIONS AND SKILLS

• Accurate typing speed.

• Proficient software skills, including with Microsoft Word, Excel, and PowerPoint.

• Familiar with banking systems on both teller and customer service representative sides of the industry

• Strong verbal and writing skills

• The ability to accurately meet deadlines

• Capable of assisting in the areas of customer service activities as well as management

• Certified in CPR, HIPPA and OSHA training.

EDUCATION

BOROUGH OF MANHATTAN COMMUNITY COLLEGE

New York, NY

August 2008- June 2010

MIDWOOD HIGH SCHOOL AT BROOKLYN COLLEGE

Brooklyn, NY

September 2004- June 2008

PROFESSIONAL BACKGROUND

TD Bank- BANK TELLER

Brooklyn, NY

November 2010 - current

• Performing all banking transactions

• Assisting customers with financial issues

• Selling banking products

• Knowledgeable on customer service representative products

• Meeting my goals and quotas for the banking quarter

Abercrombie & Fitch- Model

New York, NY

November 2008- August 2009

• Assisting customers

• Took photographs upon request

• Cashier

Specialized High School Institute- Assistant to Guidance Counselor

Brooklyn, New York

September2007-August 2008

• Performed administrative and office support activities

• Duties included fielding telephone calls, receiving and directing visitors, filing and faxing important documents, tutoring and assisting youth

Professional references upon request .

Contact this candidate