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Customer Service Manager

Location:
Houston, TX
Salary:
40,000
Posted:
March 25, 2015

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Resume:

Rodney Myre

Nightclub or Event Venue General Manager Resume DFW area

**************@***.***

214-***-****

Career objective

Dedicated & experienced with over 15 years of knowledge of Management and Planning

Excellent communication & motivational skills. Strong administrative & financial skills.

Seeking to grow with one company long term and make the company financial excel with conventional

strategy and out of the box thinking.

Experience

Nightclub Manager

Texas Ranch House Dallas 1998 – 2003

Roles and Responsibilities

Interviewed, Recruited, hired, trained & retained high quality selected employees.

Responsible for daily operation & restructuring.

Operated at or below budgeted numbers.

Provide leadership, direction, & training to staff through hands on operational management.

Booked and Planed special events & parties.

Responsible for coming up with marketing ideas to increase revenues for the club.

Managed & set, operating budget, followed-up on daily operating numbers.

Execution of business strategies and Out Box Thinking

To ensure that daily cash turnover is achieved, Take proper cash handover at the end of shift

Develop measures for minimizing wastage as part of cost management

To meet vendors and clients for signing deals

To coordinate with local administrative authorities for necessary permits and licenses

To meet corporate clients for signing event deals

Plan, prepare, and execute promotional events to ensure round the year traffic

Assign revenue targets to every department

Analyze daily performance for corrective measures and strategic planning

Ensure smooth operations

Attend to customer queries and complaints

To make sure organizational policies and followed

Responsible for performance appraisal of all employees

Make sure that all necessary arrangements are done on time before opening the club to customers

Assign duties and responsibilities to staff on shift

Computer Programming Skills

Practiced Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint,

Microsoft Outlook Express

Practiced Operating Systems: Windows XP, Windows Vista, Linux, Unix, MS DOS

DJ/Music Operating Program: Editing, Creating, and Producing Songs

Photography Operating Program: Pro Photographer, Editor, Custom Album Producer

Videography Operating Program: Pro Videographer, Editor, DVD Production

Script Writing Operating Program: Script Movie Writer, Script Movie Production

Professional Synopsis

Responsible for running all aspects of the bar focusing on cleanliness, proper stocking, set-up, inventory

procedures and exceptional customer service. Planned and implemented an entire online marketing

campaign including revising and updating their company website as well as developing a presence and

posting on such social media sites as Facebook, Twitter, Flickr, YouTube etc

Other Professional Experience

Pro DJ / Pro MC and Music Production, Dallas, Texas Year 2000 – Present

DallasDJParty.com Owner/ Manager

• DJ RM skills are DJ, MC, Music Production, Music Remixing, CD Scratching, Kaoss Pad,

Digital Laptop with Over 8000 song list

• Served DFW or 15 Years DJ and MC Event Planning and Productions

• Managed team of sixteen employees including recruitment, hiring, and management of staff,

Planning Event

• Created a Staff capable of 3 Major Events at different location at the same time of DJ,

Photography, Videography

• Customer and Client satisfaction top priority focused on to make a Stress free night for the Event

and Client.

DJ RM Management Duties Manage day-to-day operations and Client Meetings

• Find New Client Leads - Contact New Client Leads

• Assign Meeting with Client - Discuss Client Needs

• Client Sample Viewing - Conduct Package Pricing

• Contract Signing - Event Overseer and Director Planner

DJ RM with over fifteen years background in the successful planning and seamless execution of

weddings, meetings and events. Expert in managing event, event scheduling, event planning, DJ/MC,

Photographer, Videographer, Film Director and Film Editor. Proven ability to balance priorities, meet

tight deadlines, and produce superior quality event.

Pro Photographer, Dallas, Texas Year 2000 - Present

Event Photographer, Portrait Photographer, Wedding Photographer

• Pro Photographer / Event Director

• Served DFW over 15 years in Weddings, Event, Portrait Photography

Pro Videographer, Dallas, Texas Year 2000 - Present

Film Maker, Film Director, Event Videographer, Wedding Videographer

• Film Producer / Director / Videographer

• 0ver 80 Films including Motion Picture Production, Music Videos, Party Videos, Wedding Videos

DJ Skills / MC Skills / Party Starter / Music Production

DJ RM, Rodney Myre DallasDJParty.com Owner/ Manager

• Gives 110% every time, Loves what He Does, and Like to see People having a Good Time

• Professional easy going, Team Leader, Team Motivated, Excellent with the Public

• MC on Mic over 15 years good Communication Skills

• Ability to take Charge of the Party and Crowd and get the Party Started!

• Audio / Video Tech in case of Trouble Shooting is needed

Rodney Myre

214-***-****

**************@***.*** www.DallasDJParty.com



Contact this candidate