Customer Service

Lizette Rivera

**-** **** ****** *******, NY ****1

347-***-****, ***.***.**@*****.***

Objective:

Seeking for an opportunity as Clerk-Front Desk for Renaissance NY Hotel. Willing to be

trained to ensure growth and profit.

Experience:

Medical Receptionist, Our Town Medical Center, October 2013- February 2015.

Coordinate with colleagues in order to provide efficient and swift customer service.

Responsibilities include: clerical work, in and outbound phones calls, scheduling duties, and other

administrative functions.

Cafe Server, Barnes and Noble, October 2014- December 2014

Created a friendly, casual, helpful experience for customers. Knowledgeable in upkeep of

departments, and promoting an inviting experience. Encouraged membership during checkout,

and asked lifestyle questions to understand client's needs.

Sales Consultant, Best Buy, October 2013- August 2014.

Provided quality customer service via asking lifestyle questions, in order to create the complete

solution. Kept a working knowledge, as well as pitched services along core products.This ensured

great customer service.

Camper, Kathy DayCare, June 2012- August 2012

Worked with Group Leader and other Group Counselors to ensure campers are supervised at all

times. (This included group management and organization during lunchtime, camp arrival, camp

dismissal and off campus field trips.).Identified and report campers concerns or disciplinary

issues to group leader. Assisted with all records of daily attendance.

Instructor, Sunnyside Community Service August. 2010- June 2011.

Facilitated productive activities in a classroom of fifteen to twenty students. Responsibilities

included: arts and crafts, cooking, dance, and sports. Accommodated and developed a team to

make the classroom the most efficient and helpful for students.

Education:

Certified Medical Assistant, The New York School Medical and Dental Assistant, Dec 2012- Jun

2013

Liberal Arts/ Childhood Education, Queensborough Community College, Aug 2009 - Jun 2011

Regents Diploma, The High School of Hospitality Management, Sept 2005 - Jun 2009

Skills:

• Effective communication and interpersonal skills

• Ability to troubleshoot problems effectively

• Proficient data entry and Microsoft Office

• Bilingual (English, Spanish)

Contact this candidate