DEBORAH L. BOHAGER
Manchester, Maryland 21102
E-mail *********@***.***
OBJECTIVE
To obtain a position working as a Secretary or Receptionist
HIGHLIGHT OF QUALIFICATIONS
* Over five years experience performing various administrative and
secretarial duties of a complex nature.
* Outstanding verbal communication and human relations skills.
* Strong writing, grammar, and mathematical skills.
* Certificate of Recognition in Microsoft Word, Excel, Access, Outlook,
PowerPoint, Microsoft Publisher, Microsoft Vista, and the Internet.
* Responsible, dependable, and trustworthy in handling confidential
information.
* Excellent organizational skills.
* Good team player.
EXPERIENCE
* Prepared, typed, and maintained records, files, and reports with
attention to detail.
* Operated and troubleshot various office and audio visual equipment
including computer systems, telephone, photocopier, duplicating
machine, calculator, digital copier, fax machine, laminating machine,
typewriter, VCR/DVD, TV, data projectors, camcorders, and tape
recorders.
* Processed the purchasing and inventory of equipment and office
supplies.
* Conducted preliminary investigations and compiled data for staff using
tact and discretion in all situations.
* Acted as liaison between company and insurance carriers and composed
related correspondence.
* Generated personnel and benefits information.
* Provided support for programs, corporate insurance, leased properties,
etc.
* Assisted with research and legal case information.
* Answered routine inquiries and arranged appointments by phone and
correspondence.
* Processed travel arrangements, expense statements, and
incoming/outgoing mail.
* Front desk receptionist experience, i.e. check-in patients, verifying
data, and collecting co-pays.
WORK HISTORY
Clerical and Sales assistant Bob Ward Homes:
Presently employed
Clerk and Instructional Assistant, Carroll County Public
Schools: 1996-2008,
Substitute teacher, bus assistant 2010-present
Clerk Owings
Mills Partnership: 1994-1995
Secretary: Legal Department/ Blue Cross and Blue
Shield of Maryland:
Research & Marketing/Director of 1970-1977
Administrative Services
EDUCATION
Business Administration major and Certificates in Microsoft Word, Excel,
Microsoft Vista, PowerPoint, Microsoft Publisher, Access, Outlook,
Internet, and PC Repair and Maintenance.
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