Construction Project / Account Manager

Jeffrey J. D'Ambrosia

Mobile: 732-***-**** / ****************@*****.*** / LinkedIn URL:

www.linkedin.com/in/jeffreydambrosia

Millsboro, Delaware; Wilmington, Delaware

Construction / Marketing Project Management

Extensive experience in account and project management, involving

residential and light commercial construction projects, sales/marketing

initiatives, and IT programs. Background includes managing multimillion-

dollar project budgets and leading diverse project teams working in a fast-

paced and frequently changing work environment. Long-running record of

achieving time, budget, and quality goals on a large variety of projects.

Master's Degree in Project Management (2008). Six Sigma Green Belt

certification (2006).

OVERVIEW:

Construction Project Management - 1972-1996: As a construction company

business owner developed expertise in project management applicable to the

construction field. Skilled in hiring and training construction teams,

working with partner companies, overseeing the full cycle of projects, and

implementing strategies of risk management. Knowledge of legal rules and

familiar with numerous construction trades. Passed New Jersey RCS Building

Inspector, Raritan County Community College, 1997

> Sales/Marketing/Business Development - Strong record of prospecting and

closing sales throughout career, including Account Manager Position with

Honeywell and other business development roles. Able to plan and

implement marketing projects to meet business growth objectives. Year-

over-year sales achievements.

> Technology/Technical Background - Certifications include CCNA, CCDA, and

Comp/Tia Network+. Very proficient in MS Office, with emphasis on Excel,

Outlook, Word, and PowerPoint

CORE COMPETENCIES:

Commercial/Residential Development; Cost & Risk Analysis/Evaluation;

Federal & State Regulatory Issues

Architectural Plan Review & Analysis; Contractor/Subcontractor Supervision;

On-Site Property Inspections

Team Supervision; Change Orders & Contract Negotiations; Cost Estimate &

Bid Proposal Development

Construction Trades & Practices; Team Building, Training & Leadership;

Dispute & Conflict Mediation/Resolution

Professional Experience

Honeywell - Richmond, VA - 2013-2/28/2014

Project Management Specialist

In charge of establishing improved coordination between HVAC contractors

and the Dominion Virginia Power Company for their Energy Efficiency

programs. Expanded liaison efforts between contractors and the utility

through innovative, new approaches to optimize program performance, thus

improving overall customer satisfaction.

. Increased application submissions dramatically from 3-10 to ~200

within a 4-month period through achieving success by raising number of

effective contractor visits.

. Recommended series of HVAC contractor visit interaction strategies and

improvements to expedite the process and capture above mentioned

results, with methods subsequently adopted as standard practices.

. Earned contract extension from 4-6 weeks to 6 months.

Honeywell - Wayne, NJ - 2007-2013

Senior Account Manager

Served as an Account Manager for both the New Jersey Clean Energy Program

and Public Services Electric & Gas Cool Customer Program, with a focus on

helping retailers improve sales of energy-efficient EnergyStar products.

Set up similar programs for Baltimore Gas & Electric (BG&E) and Dominion

Virginia Power (DVP). Led QA-QC for both programs post-implementation.

Additionally project-managed development and implementation of HVAC

Efficiency Improvement Program for NJ-CEP, as well as overseeing

updating/replacement of mobile phones/radios for field reps.

. Influenced clients to expand staff, add extra programs, and achieve

excellent QC based on their satisfaction following implementation of

programs similar to NJ Clean Energy Program. BG&E expanded from 5 to

12 FTEs and DVP expanded from 1 to 6 programs and 4 to 13 employees,

respectively.

. Captured $90,000 in addition month-over-month income by instituting

telephone follow-up program that cleared severe bottleneck and

generated 2,000 additional rebates. Additionally recommended

strategies to improve coverage, territory assignments, and

availability/usage of literature.

Reliant Tech, Inc. - Aberdeen, NJ - 2005-2006

Market Development Executive

Prospected and developed business with Fortune 500 companies to sell IT

products/services as well as staffing. Engaged in extensive communications

to create large contact list in both HR and IT departments.

. Secured registrations with over 150 companies, opening up the

opportunity for additional business. Assisted in implementing the

marketing plan within the SMB market.

ESSCO Supply Company - South Plainfield, NJ - 2003-2005

General Manager

Brought on board to reorganize the Sales department, establishing goals and

raising accountability through a sales/ marketing system. Additional

initiatives included designing and installing computer network, instituting

new methods for marketing and tracking Service department, and improved

overall retail store layout/appearance.

. Played key role in increasing sales from $85,000 to $285,000 per

quarter, as well as improving Service department sales by 225%.

. Increased service contracts by a factor of 3 through the use of new

contract forms and presentations to the customer base.

PRIOR POSITIONS:

Account Representative, EasyLink Services 2001-2004 - Spearheaded efforts

to build relationships with client base that had been stagnant for over 5

years. Reduced annual customer defection rate by 35% to 7%, increased

cross-selling and new business opportunities, and contributed to

development/sale of new product line.

Technical Instructor, Computer Science Institute - Created syllabus for

teaching CCNA, CompTIA Network+, and Computer Network Cabling courses.

Expanded enrollment in 3 courses by 400% and played key in students

achieving 91% first-pass certification rate.

Lead Technician, Newcome Corporation - Hired as Technician and earned

promotion to Lead Technician in 4 months. Reorganized MAC department to

drive significant improvement in customer satisfaction. Increased

staffing within MAC by 33% to manage increased workload.

Office Manager, Rembrandt Group - Hired to organize back-office procedures

in order to account for large staff increase. Functioned as a key client

liaison to ensure excellent service and capitalize on business

opportunities.

Retail Store Manager, Tandy Inc. - Hired for sales position and earned

promotion to management in 3 months. Subsequently advanced to larger

stores on 2 separate occasions. Achieved highest levels of profitability

in all stores managed, and received multiple awards/recognitions.

Remodeling Contractor/Remodeling Consultant, DHI Consulting, Middlesex,

1972-1996 - Built distinguished, long-running record of achievement in

overseeing all aspects of a residential/light commercial remodeling and

building company.

Education & Credentials

MS in Project Management (10/7/2007 - 12/27/2008) / BS in Business

Administration (4/4/2005 - 6/29/2007) COLORADO TECHNICAL UNIVERSITY,

Colorado Springs, Colorado

Certifications & Training

Six Sigma Green Belt Certification, Villanova University, 2006 (

Microsoft Certified Professional (MCP), 2002 ( Cisco Certified Networking

Associate (CCNA), 2001 ( Cisco Certified Design Associate (CCDA), 2001 (

Seimon Certified Cabling Installer, 2001 ( Comp/Tia Network+

Certification, 2000 ( New Jersey RCS Building Inspector, Raritan County

Community College, 1997

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