Customer Service Manager
Resume:
Casey L. Lilley
281-***-**** • ************@*****.*** • 8801 N FM 620 • Austin, TX •78726
EDUCAT IO Texas A&M University, College Station
N
College of Agriculture
December Bachelor of Science, Agricultural Communications and Journalism
2014
Casey L. Lilley
281-***-**** • ************@*****.*** • 8801 N FM 620 • Austin, TX •78726
Media Writing and Editing, Newspaper and magazine publication, Marketing, Media
H IG H L IG H
design for magazines, brand guides, advertisements and non-print media, and Web design.
TS
Windows, Adobe Photoshop, InDesign, Audition, I l lustrator and Premiere, M icrosoft Word
SKILLS
and Excel, Mac OS, In ternet Explorer, Google Chrome and Safari, Word Press, Cash
handling, Invoice management, Hospitality, Customer service, Clerical, Inventory
management, Leadership and team building, In terviewing, Self-Management
I N TERNSH IPS AND
ACH IEVE MENTS
August 2014-December 2014 AgriLeader magazine, Leadership Staff, Web Design
August 2014-December 2014 Long Acres Ranch, Public Relations Consultant
March-August 2012 & March-July Aggie Transfer Camp, Counselor
2013
January-May 2012 Agricultural Communicators of Tomorrow, Member
February 2012-March 2012 Houston Livestock Show and Rodeo, In tern
October 2011 National FFA Association, TAMU Representative, Judge
WORK EXPER IENCE
January 2015-March2015
The Austin Focus I nc., Campaign Manager
• Promote client’s product through direct marketing
• Maintain and direct client’s event
• Manage inventory daily
• Teach and t rain new hires on business systems and campaign
Casey L. Lilley
281-***-**** • ************@*****.*** • 8801 N FM 620 • Austin, TX •78726
• In terview new hires
• Be self-managed and self-motivated
June 2014-November 2014
Olive Garden, Server
• Creatively advertised food and beverages
• Marketed new promotions
• Process and organize payments
• Successfully work with all team members simultaneously
• Accurately processed orders and eagerly engaged customers
February 2012-June 2014
McCoy’s Building Supply, Cashier
• Creatively marketed sale or seasonal products
• Consistently promoted business through the creation of advertising publications
• Input payments and controlled incoming and outgoing finances
• Professionally accomplished day to day clerical tasks
• Organized delivery orders and assisted in creating delivery schedule
• Maintain and manage inventory daily
Casey L. Lilley
281-***-**** • ************@*****.*** • 8801 N FM 620 • Austin, TX •78726
July 2011-September Abacus School of Austin, Summer School Assistant
2011
• Taught ages 3-7 team building and leadership qualities
• Maintained a clean and safe atmosphere
• Planned creative games and activities to engage children mentally and
physically
• Assisted with off-campus field t r ips
VOLUNTEER EXPER IENCE
April 2013 Kyle Field Cleanup 4 Hours
August 2012 Brazos Valley Food Bank 15 hours
May 2012 Brazos Valley Animal Shelter 30 Hours
March 2011 Holistic Garden Restoration 5 Hours
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