Manager Customer Service
Resume:
Curriculum Vitae
Vince Iannitelli
St. Leonard, Quebec H1P 3P5
Tel: 514-***-**** (Res.)
514-***-**** (Cell)
(E-mail) *****.**********@*****.***
OBJECTIVES : Director of Manufacturing
Operations Manager or Plant Manager
General Manager or Production Manager
Production Supervisor or Process
Planner
To obtain a position where I can maximize my multilayer of management
skills, quality assurance,
product development, training experience, and customer service.
QUALIFICATIONS :
? Results-oriented, high-energy, hands-on professional, with a successful
record of
accomplishments in the electronic industry.
? Strong leadership, competent, strong team player, attention to detail,
dutiful respect for
compliance in all regulated environment, as well as supervisory skills
including hiring,
termination, scheduling, training, payroll,and other administrative
tasks.
? Thorough knowledge of current manufacturing practices, and a clear
vision to accomplish
company goals. Strong knowledge of end-to-end supply chain process.
? Accustomed to working in fast paced environments with the ability to
think quickly and
successfully handle difficult clients. Ability to multi task and adapt
to change quickly.
? Ability to motivate employees, work well with others, both supervisory
or support staff roles.
? Well-versed in all aspects of production including inventory
management,
quality improvement, safety programs, scheduling and maintenance.
LANGUAGES : English, French, Italian (spoken)
English, French (written)
EDUCATION: ISO 9001:2000 - course taken at Trilogix Electronic Mfg
in Montreal, Quebec
Introduction to Microprocessors - course
taken at Vanier College, Montreal, Quebec
Electro-technology Diploma obtained at
Dawson College, Montreal, Quebec
WORK EXPERIENCE:
June 2012 - Present: Company: Canada Post
(Montreal, Quebec)
JOB TITLE:Volume Counter
Responsibilities: ? Time study for mail
carriers part time work
Nov. 2007 - Feb. 2012: Company: VIPTechnique (ST.
Leonard, Quebec)
JOB TITLE: Product Manager
Responsibilities: ? Product Development for Automobile
Industry
? Overseas travel to work with key
manufacturing partners to drive projects
forward, ensure timely launches and minimize
quality issues.
May 1989 - August 2007: Company: Trilogix (Dollard-des-
Ormeaux, Quebec)
JOB TITLE: Manufacturing/Operations Manager
Responsibilities: ? Production Manager/ Production
Scheduling/ Procurement/ Maintenance
? Handle the day to
day administrative tasks and operational requirements of
the facility.
Adhere to budget guidelines.
? Plan work flow,
manage multiple priorities and meet daily production targets
? Effectively lead, trained and coached over
100 employees to accomplish
operational objectives . Approved payroll for
all employees.
? Maximize effectiveness of production team,
equipment and materials to
produce multi-line products within planned
schedules while reducing costs
? Writing Mfg Instruction Sheets to improve
production accuracy and quality
? Quality Control Manager/ ISO 9001:2000
Auditor
October 1988 - April 1989: Company: Positron (Montreal,
Quebec)
JOB TITLE: Assistant Production Manager
Responsibilities: ? Managed the daily set-ups and start-
ups of production equipment and
assembly lines.
? Schedule and solve all employee and
production issues
? Hire and train Production Supervisors and
lead hands
Nov. 1987 - October 1988: Company: Bendix Avelex (Montreal,
Quebec)
JOB TITLE: Associate Process Engineer
Responsibilities: ? Writing Mfg Instruction Sheets to
improve production accuracy and quality
? Train and supervise employees on operation
and assembly .
? Wrote process on military product known as
Night Vision Goggles
Feb. 1984 - Oct. 1987: Company: Unisys Canada
Development (Dorval, Quebec)
JOB TITLE: Associate Production Engineer
Responsibilities: ? Writing Mfg Instruction Sheets to
improve production accuracy and quality
? Introduction of new automated equipment for production floor
? Inventory control of spare parts for
production floor machinery
? Solve all
production related issues
? Provide technical
guidance to maintenance department in coordinating
machine control
mechanism and electrical circuitry and troubleshooting
? Provide guidance
to the insertion lines and touch-up departments on
S.P.C.
(statistical process control)
? Design fixtures
or jigs for ease of manufacturing
HOBBIES AND INTERESTS: ? Sports activities
(hockey/baseball/tennis/swimming)
COMPUTER SKILLS: ? Excel/ Outlook/ Word
PERSONAL AND BUSINESS REFERENCES ARE AVAILABLE ON REQUEST
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