Heather Jo Zane
P: 213-***-**** E: *******@*****.***
**** ******* ***. ***** ***, Ca 92705
I desire a positive, creative environment that will benefit from my enthusiasm,
dedication and organizational skills.
EXPERIENCE/SKILLS
• Responsys, ExactTarget, EmailLabs, MyBuys portal, Movable Ink portal
• Adobe PhotoShop, Fireworks, Dreamweaver, HTML coding
• Microsoft Office Suite, Mac & PC proficient. Mac preferred.
• Designer, proofreader and editor of collaterals, sales brochures & various advertising
campaigns
• Expansive vocabulary with excellent written and verbal skills
• Data enthusiast, deep dive analyst and reporting expert
EDUCATION
1998 Cal State, Los Angeles. B.A. in Broadcasting: Film and Television.
EMPLOYMENT HISTORY
December 2014-March 2015, Pacific Dental Services
Email Engagement Strategist for over 400 Dental Offices
• Managed the Execution of Promotional Newsletter Campaigns using ExactTarget (SFMC).
• Responsive Event email messaging using css coding.
October 2011-September 2014, LD Products
Email Engagement Strategist for Ink & Toner plus Office Supply sales
• Managed the Execution of Promotional and Transactional Newsletter Campaigns using
Responsys.
• Campaign Strategy including scheduling and audience segmentation best practices including
AB testing.
• HTML code optimization of all creative for most effective Call To Action engagement with the
message.
• Experience building out campaigns in EmailLabs, ExactTarget, Responsys, Movable Ink and
MyBuys.
• Deliverability & Reputation Expert.
• Data Analysis of campaign results, including Revenue and ROI.
March 2006-October 2011, Word & Brown, CHOICE Administrators Marketing
Department
Senior Account Manager-Marketing
• Maintained Accounts, including new product launches
• Worked closely with in-house and outsourced creative teams
September 2004-March 2006. Markzware Inc.
Marketing Assistant promoted to Marketing Coordinator in 3 months.
• Assisted in the creation and organization of all marketing campaigns from
inception to fulfillment.
• Handled tracking of campaigns, reports, and budget restrictions.
Heather Jo Zane
P: 213-***-**** E: *******@*****.***
1621 Franzen Ave. Santa Ana, Ca 92705
• Supervised the marketing dept. strategies and deadlines.
May 2003-June 2004. Citrus Suites, LLC
Admin. Assistant/Manager pro-tem/Leasing Agent for corporate housing catering
to film industry clientele.
Jan. 2001-Dec. 2002 Intermedia Film Equities, Inc.
Special Events Assistant to Karen Belanger, Special Projects & President of the
Intermedia Foundation.
• Assisted with publicity, premieres, festivals, and archives.
• Designed invitations, one sheets, and cover art for publicity, etc.
April 1999-Dec 2000. White Dwarf Productions
Director’s Assistant for Paul Lazarus, Director of film, television and theatre.
• Coordinated multiple events pertaining to the field, as necessary.
• Facilitated the pre-production, production and post-production of a feature
film.
PROFESSIONAL REFERENCES
Supervisory
Jenille Boston, Email Marketing Manager at LD Products. 805-***-****.
Vicky Webb, Executive Assistant, Marketing at Word & Brown. 714-***-****.
Patrick Colmenar, Development Manager at LD Products. 818-***-****.
Peer
Ryan Lynch, Business Analyst (Omniture) for M. E. Weaver. 951-***-****.
Bram Makonda, Marketing Manager, SEM Strategy at LD Products. 909-***-****.
Paul Shriner, Chief Technology Expert at AudiencePoint, 360-***-****.
Jessica Christensen, Web Designer at LD Products. 949-***-****.
Subordinate/Third Party vendors
Evan Silverstein, Sr. Account Manager at Movable Ink. 516-***-****.
Danielle McDermott, Sr. Customer Service Manager at Responsys, Oracle. 949-***-****.
Chris Cottgias, Solution Manager at Merkle, Sr. Product Consultant at Responsys. 562-***-****