Customer Service Medical Assistant

Location:

Posted:

March 25, 2015

Ashley Sanders, RMA

*****************@*****.***

Objective

To obtain a position in a medical facility where I can utilize my administrative and customer service skills to make a

difference in the Allied-Health industry

Education

Fortis College- Landover, MD Graduation Date 01/28/2015

Medical Assistant, Certificate of Completion

Skills

Prepare prescriptions, speaking clearly, venipuncture, medical office management, records management, maintain

patient profiles, verify insurance document for doctor/nurse, administration of medicine, appointment scheduling,

autoclave, blood pressure, charting procedures, CPR, dressing changes, EKG, EMR, exam room preparation, filing,

first aid, front office, HIPPA, Injections (ID, SC, IM), instrument tray setup, keyboarding, Microsoft office, Microsoft

PowerPoint, OSHA, multi-line telephones, patient education, pediatric growth chart, triage, urinalysis, phlebotomy,

visual testing/ Snelling eye chart, TPR ( temperature, pulse, respiration), vital signs: height, weight, pulse, sterilization,

records management, transcription, laboratory tests ( strep, pregnancy, drug, etc.), medisoft, injection control, eye

irrigation/ installation

Certifications

HIPPA, CPR/BLS, RMA - Will furnish upon request

Externship

Bali Health Care, Dr. Lillian, Landover, MD December 1, 2014 to January 16, 2015

Medical Assistant (Extern)

Completed 180 hours of Medical Assisting procedures under the supervision of Dr. Lilian

Keyboarding, Microsoft office, multi-line telephones, patient education, pediatric growth chart, triage, urinalysis,

phlebotomy, venipuncture, visual testing/ Snelling eye chart, TPR (temperature, pulse, respiration), vital signs: height,

weight, pulse, drug testing, dressing changes, verify insurance document for doctor/nurse, appointment scheduling, exam

room preparation, filing, front office, blood pressure.

Work History

Waitress/ Hostess

IHOP- Riverdale, MD June 2013 to January 2014

Greeted and seated customers, took names and number of guest per party, cleaned restaurant, organized dry storage and

materials needed to prepare meals, took orders, managed the restaurant in the absence of the manager, answered customer

inquiries, maintained inventory, served guests.

Teachers Assistant

Bladensburg High School- Bladensburg, MD March 2009 to November 2013

Graded papers, process all grades entered, gave out final grades, organized student profiles, hand out papers and print of

class work, typed out objectives for each day, created PowerPoint’s and study guides, assisted students around classroom.