Manager Training

Debora Haygood

**** ******* **** #**** ***** Branch, MS 38654

Phone: 601-***-**** / Email:******.*******@*****.***

Education

Master of Engineering, Optimization/Distributed Systems, Cornell

University, Ithaca, NY

Bachelor of Science, Computer Science, Jackson State University, Jackson,

MS

Areas of Expertise

Human Resources Hiring & Training Project Management

Generalist Functions Team Development Problem Solving

Contract Administration Leadership & Communications Policy Analysis

Timeline Management Organizational Development Program Improvement

Professional Experience

DOLLAR TREE STORES DISTRIBUTION CENTER, Olive Branch, MS 2014 -

Present

A $ 7 billion dollar Fortune 500 American company chain of discount variety

stores that sells items for $1 or less.

Human Resources Manager

Lead Human Resources, Training, and Safety Departments and manage

generalist functions for a company of 250 full time associates. Directly

supervise the activities of 1 Safety Manager, 1 Assistant HR Manager and 1

HR Administrative Assistant.

. Pioneered the new 10 Training Program for Hourly Associates at this

location to enhance the new on-boarding process, increase productivity

and improve retention

. Influenced standardization of HR forms and policy management for 10

sister centers in order to ensure consistency and maintain service

integrity

. Serve as Counsel and Associate Liaison to the DC Senior Leadership Team

to maintain and promote a healthy morale at every level within the DC.

Consistently take a calm, fair, consistent and proactive approach to

decision making regarding staffing, staff development, training,

accountability and compliance

TELEFLEX MEDICAL, Olive Branch, MS 2013 - 2014

A leading global provider ($1.7B) of specialty medical devices for a range

of procedures in critical care and surgery

Human Resources Business Partner/EHS & Training

Established and ran Human Resources, Quality Training and Environment, and

Health and Safety Departments for a new, start-up operation. Executed

various generalist duties, including payroll, benefits, employee relations,

training, safety, and worker's compensation, and supported a team of 225

members.

. Created, hired and trained the EHS/Training Coordinator position as a

member of the General Manager's Leadership Council and Advisory Team

. Integral in the successful start-up of the company's Memphis Branch,

which was a consolidation of 3 DCs; wrote Associate Handbook as well as 4

new policies and procedures on job posting, staff conversion, drug

testing, and accident reporting; utilized in standardizing staffing,

training, and all EHS program implementation

. Increased associate retention by 15% and improved all aspects of Quality

training compliance areas essential in passing three audits: EHS, ISO

9000, and OSHA

ADVANCE AUTO PARTS, INC., Hazlehurst, MS 2006 - 2013

A publicly traded and largest retailer ($10B) of automotive replacement

parts and accessories in the United States after acquiring CARQUEST in

October 2013

Human Resource Manager

Directed Human Resources, Training, and Safety Areas; maintained various

functions to facilitate daily operations, including payroll, benefits and

compensation, employee relations, hiring and training, and work environment

safety for a 330 team member facility. Gained familiarity with Peoplesoft,

Red Prairie, and Kronos.

. Advised General Manager in order to guide leadership issues in productive

staffing and training needs

. Revitalized team member handbook and released the first electronic copy

as the logistics team representative

. Launched self-service center and paperless payment program as the

representative for the logistics team

. Managed recruiting, staffing, training, and on-boarding for the startup

of the new Remington Distribution Center; mentored the new HR manager for

the facility

. Directed Center for Values Research annual process; increased DC score by

5% annually through conducting interactive feedback sessions to create

effective action plans and directly supported 2 pivotal facilities

DOLLAR GENERAL, INC., Jonesville, SC 2004 - 2006

A $16 Billion dollar United States chain of variety stores (11,000)

headquartered in Goodlettsville, Tennessee

Training Manager

Department Leader with supervisory responsibility for 13 trainers and 2

training supervisors, supported all training needs of new hires (exempt and

non-exempt). Trained supervisors and measured their budgeting and

forecasting performance by utilizing simulators and interactive tools to

identify areas in need of improvement and implementation of effective

solutions. Developed and maintained budgets, drove team development, and

controlled costs in order to maximize company profits.

. Lead the Training Department for one of the company's start-up

operations, responsible for a staff of 15; created all of the training

plans for the company's 8th distribution center to ensure productivity

and accuracy and guided the onboarding process, successfully increasing

retention by 80% for the first 12 months

. As General Manager Senior Leadership Cabinet and Advisory Council Member,

o established a training reimbursement process which reimbursed

the company over $200K in 2 years

o reduced Loss Time accidents to less than 10 each year by

implementing a behavior safety program

. Kept records for all federally regulated safety and sanitation programs

as the Safety director, ensuring compliance to programs such as OSHA,

FDA, and DEA

. Launched innovative solutions for reducing costs, decreasing waste,

enhancing inventory management, and improving personnel performance

through collaborating with internal departments

TARGET STORE #754, Jackson, MS 2003 - 2004

An American retailing company ($72 Billion) founded in 1902. It is the

second-largest discount retailer in the United States

Executive Team Leader/Team Relations

Managed all store hiring and professional development as well as team

leadership training. Liaised between store executive team leaders and the

corporate leadership team.

. Built and maintained a positive, store image with the community by

organizing and implementing community activities, such as Senior day,

community readings for Dr. Seuss' birthday, and visiting the Domestic

Violence Shelter and contributing to the company's profitability.

. Reduced training period from 10 days to 5 while increasing retention from

55% to 70% through utilizing previous training skills and experience as

well as Management 101 type training for all store leaders

DOLLAR GENERAL, INC., Indianola, MS 2000 - 2003

A $16 Billion dollar United States chain of variety stores (11,000)

headquartered in Goodlettsville, Tennessee

Human Resources Manager

Team leader for a staff of 5 charged with executing all recruiting and

training for company distribution center with an average of 450+ employees.

. Designed a Leadership Development Program aimed at supporting company

expansion plans for recruiting and developing internal and external

leadership candidates; recruited and trained 10 new leaders in 2 years

with a retention rate of 90% for one year and 80% for two

. Improved employee retention by 5% annually through implementing a pre-

hiring screening process, revising hiring requirements in regards to

education and previous experience, and implementing a referral program

for existing employees and trained managers to enhance interviewing

skills

Training

Certified Instructor and User of Aubrey Daniels' Performance Management

Concepts

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