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Sales Customer Service

Location:
Soddy-Daisy, TN
Posted:
March 25, 2015

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Resume:

W illiam P. Whymer

**** **** **** • Soddy Daisy, Tennessee 37379

423-***-**** • b acovpu@r.postjobfree.com • w ww.linkedin.com/in/billwhymer

Sales Management / M anufacturing Operations Management

M edical, I ndustri a l or Chemical

Offer strong leadership and success in both sales and manufacturing operations management. Record of improving

sales performance and providing management with detailed information regarding forecasts, projects, and process

i mprovements. Encourage innovation and open communications. Rapidly navigate emerging challenges with creative

solutions. Adapt easily to new environments adding value and building relationships with key stakeholders. Develop

and lead top-performing teams that take accountability and pride in achieving an organization’s mission.

Operations Management B udget Management Talent Management

M anufacturing Management Quality Compliance Lean Manufacturing

Sales / New Business Development Revenue Growth P &L Management

Strategy Planning & Execution P roduction Scheduling Safety Compliance

New Product Development P rocess Improvements Purchasing

Cost Containment Performance Metrics Customer Relations

C ritical Leadership I n itiatives

• Secured $10M contract with Whirlpool as the D i rector of Sales at Teledyne Laa rs, Stillman P roducts, a

manufacturer of heating elements.

• As the D i rector of Sales & Operations for Rich-M ar, I nc., a manufacturer of electrotherapy products, led

successful strategies to become ISO certified and receive FDA approval.

• D irected a smooth plant closedown and moved production lines to a new facility while serving as the G eneral

M anager for H TF, L LC.

C areer Synopsis

H TF, L LC; Dunlap, Tennessee • April 2014 November 2014

T H E WISE CO MPANY; Memphis, Tennessee • April 2011 Ma rch 2014

H TF L LC manufactures your medical cushions, pads, chairs, horse padding, exercise equipment pads, automotive

a rmrests, car steering wheels, and custom parts such as dunnage racks with several added benefits. HTF bought out

T he Wise Company, and OEM and aftermarket manufacturer of seating for the Mar ine and Industrial industries.

General M anager

Requested by HTF senior management to stay onboard after purchasing The Wise Company. Charged with managing

a ll

aspects of business planning, manufacturing, purchasing, sales, production scheduling, and safety and quality

compliance. Managed the company’s annual budget and maintained Profit & Loss. Recruited and hired all new

personnel. Teamed with engineering to launch new product.

• C reated a new catalog and web site to support products and sales.

• I nt roduced a Lean manufacturing system into the company in addition to J I T and Kanban.

R IC H-MAR I NC; Chattanooga, Tennessee • 2002 2011

M anufacturer Electrotherapy Product for Physical Therapy Rehab Market

D i rector of Sales and Operations

Recruited to lead all aspects of manufacturing to the production scheduling to support sales. Met with distributors to

g row business and facilitate t raining on new products. Ensured the highest level of customer service to include the

shipping / delivery of products. Exhibited products at national trade shows (NATA, APTA, FCA, and Parker). Managed

W illiam P. Whymer

423-***-**** • b acovpu@r.postjobfree.com • w ww.linkedin.com/in/billwhy

mer

R IC H-MAR I NC … continued p ricing, input for catalogs and sales brochures. Collaborated with the Creative

D irector to develop advertising for t rade magazines. Led all HR initiatives and negotiated insurances for the entire

company.

• P ropelled sales by 20%.

• A dded 12 new customers to client base.

• Established a new sales organization wi th distributors both nationwide and international.

O rchestrated the facility move from Oklahoma to Tennessee.

H EATCRAFT I NC. ELECTR ICAL PRODUCTS D I V IS ION; M u rf reesboro, Tennessee • 1998 2002

Leader in the world of commercial refrigeration, providing climate-control solutions to customers worldwide.

O EM Sales M anager

U tilizing extensive knowledge of customer needs and market t rends, combined with experience working in a global,

matrixed organization, maintained accountability for developing, managing and overseeing the strategic business

d irection, as well as the global implementation of resources to drive profitable revenue growth and sales to major HVAC

OEM customers. Teamed with engineering and customers to ensure products met specs. Quoted new product pricing to

customers. Ensured accurate shipping, scheduling and forecasting. Played a key role in the creation of marketing

materials.

• R ecognized for increasing sales by 40% in one year.

• I ncreased customer base by 6 in one year.

• R evamped sales force to fuel sales, improve best practices and achieve long-te rm sales ta rgets.

T E LEDYNE LAARS, ST I L L MAN PRODUCTS; Cookeville, Tennessee • 1993 1998

M anufacturer of heating elements for appliance industry.

D i rector of Sales (1995 1998) N ational Accounts M an ager (1993 1995)

R . L. D EPP MAN N CO MPANY; Detroit, M ichigan • 1984 1993

Stocking manufacturer representative selling various products used in heating, cooling, and plumbing systems for

commercial buildings and many industrial processes.

S ales Engineer

E ducation & P rofessional Development

B achelor of Science in Mechanical Engineering (emphasis in Thermodynamics) • M ichigan

Technological University

F r ankl in Covey – Organizational Development D a le Ca rnegie – Leadership in the M anagement World



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