Customer Service Assistant

I srael J Contreras

**** ******** **** **., #** Houston, TX 77057 Home: 832-***-**** Email: **********@*****.***

Operator/Salon Assistant

Customer Service Expert Keratin Treatment Specialist Relaxation Scalp Massage

PROFILE

A current cosmetology graduate seeking a rewarding career opportunity in a service driven, team

centered salon setting.

Consistently exceeding expectations; recognized for a gentle and soothing touch with a pleasant

attitude, while demonstrating capability of assisting stylist.

EDUCATION

Houston Community College (Houston, TX)

Cosmetology, Certificate

ADVANCED EDUCATION

Brazilian Blowout Smoothing Treatment, Dream Catchers Hair Extensions

Certified by Brazilian Blowout & Dream Catchers

PROFESSIONAL EXPERIENCE

Michaelyndon Salon (Houston, TX)

Shampoo Tech/Assistant, 3/11 to Present

Excelled in role requiring the ability to provide a variety of hair treatments and meet customer

needs with product recommendation.

Demonstrated proficiencies in multi tasking building client trust within a high volume salon

environment.

Consistently praised by management and stylists for the quality and timeliness of service,

attention to detail, exemplary customer service delivery and team player attitude.

Visible Changes Galleria (Houston, TX)

Shampoo Tech/Assistant, 11/10 to 3/11

Quickly earned the trust of the clients, stylist and management of Visible Changes

Efficiently learned the Paul Mitchell product line and provided prompt, courteous and

knowledgeable assistance to clients.

Earned recognition by the company for exceeding sales goals and performance.

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