administrative assistant
Resume:
Terra Bunnell
Baltimore, MD
*****.*******@*****.***
Administrative Coordinator
Profile Administrative Coordinator offering versatile office management
skills and proficiency in Microsoft Office programs. Strong
planner and problem solver who readily adapts to change, works
independently and exceeds expectations. Able to juggle multiple
priorities and meet tight deadlines without compromising
quality.
Education Rio Salado 2015
Relevant Courses:
Project Management
MS Office for Professional Staff
Keyboarding and Document Formatting
Communication Skills
Professional Development:
Microsoft Office Specialist (MOS), 2008
Key Skills Office Office Management Spreadsheets/Repo Front-Desk
Skills: Records Management rts Reception
Database Event Management Executive
Administration Calendaring Support
Travel
Coordination
Computer MS Word MS Outlook MS Publisher
Skills: MS Excel MS Access Knowledge in
MS PowerPoint MS Project FileMaker Pro
Windows 8
Experience Adecco Group Human Resources Assistant Nov 2014
- Present
Serves as administrative support for the Human Resources
coordinator for Client Company
Creation and tracking of excel workbook for reimbursement of end
of year tool and clothing allowance
Filing Workman's Comp claims with client's insurance carrier
Filing requests with Maryland Motor Vehicle Division for
employee driving records
Submits online investigation requests and assists with new
employee background checks
Prepares new employee files
Provides administragtive support to Client receiving department
as needed
Experience Sentry Management Community Coordinator 2012-6/2014
Incorporated
City Property Mgt. Company Community Coordinator 2008-2012
Handles multifaceted clerical tasks (e.g., data entry, filing,
records management ) as the community coordinator. Maintain
database and ensures the delivery of premium service to
homeowners. Quickly became a trusted assistant known for
"can-do" attitude, flexibility and high-quality including but
not limited to being a single point of contact for builder
client.
Highlights:
Communicates effectively with multiple departments to plan
meetings and prepare agendas, management reports and
presentation materials. Established strong relationships to gain
support and effectively achieve results.
Helps coordinate dozens of events (average of 150 in attendance
) that contributed to foster community relations.
Entrusted to manage office in the supervisor's absence. Provided
timely, courteous and knowledgeable response to information
requests; screened and transferred calls; and review of
Architectural submittals for adherence to Community Guidelines.
Co-developed comprehensive, 40-page training manual that enabled
faster ramp-up for newly hired support staff.
Developed innovative PowerPoint presentations documenting
architectural work flows.
Earning excellent marks on performance reviews, with citations
for excellence in areas including work volume, accuracy and
quality; ability to learn and master new concepts; positive work
ethic; and commitment to providing unsurpassed service.
Experience M&T Mortgage Sales Mortgage Coordinator
Corporation 2002-2008
Highlights:
Educated and sell mortgage refinance and purchase opportunities
to customers including government and conventional products;
including FHA, VA, HARP, Conventional, Jumbo, ARMs, Interest
Only and Home Equity/Second Mortgage products .
Prepared and broadcast daily price sheet.
Consulted daily by loan officers for secondary market pricing
for loan programs.
Prequalfied delivered loan packages in Fannie Mae DU/Freddie Mac
DO and other secondary loan program automated systems.
Provided support to private mortgage bankers and underwriters by
ensuring the timely, judicious and accurate processing of
mortgages.
Managed pipelines to ensure closings prior to rate lock
expiration dates. From 2006 to 2008 fundings totaled 70 million
dollars.
Reviewed customer applications to ensure data was complete
including assets, liabilities and length of employment. Made
sure the appraisal and credit reports were with the file.
Built and maintained relationships with bank partners for
on-going referrals.
Experience Avaya Inc. Project Coordinator
2000-2002
Lucent Project Coordinator
1997-2000
Highlights:
Coordinated activities, provided direct supervision, coaching
and motivation for field service technician force in the
Manhattan area of operation.
Was the liaison between customer, Project Manager, tech support
and field technicians.
Interacted with all AVAYA business groups across the enterprise.
Interfaced with Business Partners and Resellers of company
branded equipment.
Other Training
Transformational Coaching 2012
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