Medical Office

JOAN A. COMBS

**** ********* *****, *******, ** *8340 ***********@***.*** Tel: 248-***-****

Work Experience

Medical Receptionist (Part-time)

Dr. E.W. Laveroni’s Office, Farmington Hills, MI (June-2011- To Date)

Schedule patients appointments, verify medical insurances, obtain referrals and authorizations

for office visits and tests. Schedule patient’s appointment for CT- Scans, MRIs and Ultra Sound

tests. Answer multi line phones, receive consults for the doctor, call patients to remind them of

their next scheduled appointments, filing, collect copays, scan patient’s chart into computer

system, maintain office supplies and perform other related duties assigned.

Health Service Clerk

POH Regional Medical Center, Pontiac, MI (Apr-2003 - Jan-2011)

Scheduled patients for physical therapy appointments, verified auto, medical and workman's

compensation insurances, called patient's doctor office or insurance company to request

authorization or referral for physical therapy visits.

Pulled and prepared charts, filing, collected copays, faxed initial evaluation forms and progress

notes to referring doctor's office to be signed and faxed back to the office.

Enter physical therapy charges, answered multi-line phones, called patient to remind them of

their next scheduled appointments, cleaned and maintained the physical therapy gym,

equipments and supplies.

Registered patients for emergency room services and outpatient lab work enter orders requested

by the doctors for patients’ i.e.: CT Scans; EKGs; Ultra Sounds and Blood work.

Called EMS to transport patients who have been admitted to a hospital, called hospital for direct

admit for patient, also prepared patient's chart for hospital admission.

And also for Medical Record of Death whenever a patient had expired. Answered telephones and paged

doctors for consults, and perform other related duties assigned.

Medical Receptionist

NOMC Waterford Primary, Waterford, MI Aug-2001 - Apr-2003)

Scheduled patients appointments, pulled and prepared charts, answered multi-line phones, utilized

computer to record, verified or when necessary change patients information. Called patients to verified

their appointments, maintained all medical records, including requests from attorney's office or other

doctor's office, and perform other related duties assigned.

Receptionist

Quantum (Temp. Agency), New York, NY (Feb-2000 - Mar-2001)

Worked at Goldman Sachs and Company. Meet and greet clients, notified staff whenever a client

had arrived, answered telephones, transferred calls to staff, data entry, replenish supplies,

distributed mails and correspondences to staff, maintained appearance of lobby and conference

room, coordinate appointments and other administrative tasks.

Medical Receptionist

Plancher Hand and Sports Medicine, Bronx, NY (Nov-1998 - Sep-1999)

Scheduled patient’s appointments, answered telephones, collected copays, verified patients'

insurances, pulled and prepared charts, filing, called patients to verified their scheduled

appointments, organized supplies for the office, and perform other related duties assigned.

Receptionist

Mount Vernon Plastics, Inc., Mamaroneck, NY (Apr-1995 - Nov-1998)

Typing, Compiled and completed invoices, filing, answered telephones received and distributed

mails, took care of bank deposits, received and made calls to suppliers, and perform other

clerical duties assigned.

Office Assistant

Better Living Enterprises, Bronx, NY (Sep-1993 - Apr-1995)

Meet and greet clients, scheduled clients appointments, filing, typing, answered telephones, and

other clerical duties assigned.

Education

Certificate

Blake Business School, New York, NY (Aug-1992 - Mar-1993)

High School Diploma

Meadowbrook High School, Kingston, Jamaica (Sep-1979 - Jun-1983)

Skills

Microsoft Word, Excel, Paragon, Citrix Misys, Misys Tiger, EMR glo, Medisoft

References

References Available on Request

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