Customer Service Ms Word

Cynthia Rosa

Dietary Aide/Hostess

Bronx, NY

***************@*****.*** - 347-***-****

Bilingual/Fluent in both English and Spanish

MS Word, Outlook, and Sunrise.

Excellent customer service, communication, and interpersonal skills.

Ability to answer multi-line phones, take messages, and direct calls.

Ability to empathize with peoples' various emotions.

Interacted with patients on various levels such as assisting with cutting food, opening items they could not

access, and assisting with utensils.

WORK EXPERIENCE

Dietary Aide/Hostess

Lenox Hill Hospital - New York, NY - August 1997 to October 2014

Performed defined work routines, using various dietary utensils, supplies and equipment as assigned by the

Dietary Manger.

* Provided assistance to the cook in the preparation and service of meals.

* Assisted in arranging tray cards, loading food carts, and serving meals.

* Followed Federal and State long term care regulations and Dietary Department policies and procedures.

* Followed defined safety codes while performing all duties.

* Followed defined infection Control procedures.

* Assisted patients requiring special diets to choose from the hospital menu.

* Provided dietary consultation, under the direction of the dietitian; liaising with the dietitian regarding the

patient's progress.

* Served the patients' breakfast and lunch informing them of what was being served for the day

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