Sales Management

ARUN JAYACHANDRAN PALANI

Mobile-*********.Email:**************@*****.***

Address-No-224, Baba Nagar, Kolathur, Chennai-600049

Current CTC : 4.5 Lpa

Expected CTC : 30 % Hike

Notice Period : 30 days

Current Location : Chennai

MBA in Marketing and Management with 7years Experience in Business

Development & Marketing.

PROFILE

To obtain a Managerial role in a progressive organization that utilizes my

aptitude for improving business processes, harvesting and

documenting Business Rules, simplifying and Solving Complex Business

Problems.

< An articulate Business Development professional with 7+ years of

experience across Retail Operations, Sales, marketing strategies, Team

Leadership, Relationship Management, promotional activities and Retail

management across various industries; Last spearheaded as Supervisor with

SUBWAY PVT.LTD, LONDON.

< Range of expertise includes search out for new business through

acquisitions, taking new marketing initiatives to maximize business

profitability, development of distribution and channel partners to widen

the reach of products and services, establishing the brand image of the

organization to achieve high turnover and recruitment of talented staff.

< Good knowledge of retail procedures, systems, along with the ability to

function in a computerized business management system.

< A skilled Financial Analyst with Expertise in capturing market views on

equity using technical studies to market participants and also the macro

view on both local and overseas for trading and investment purpose

Core Competencies:

Retail operations? Sales Targets ? Customer Management ? Relationship

Management ? Visual Merchandising ? Report preparation ? Vendor Management

? Sales Promotion & Advertising? Strategic Market Analysis? Business Plan

Development? New Product And Service Launch

PROFEESIONAL EXPERIENCE

Currently working as a Senior Business Analysis in AMAC TECHNOLOGIES PVT

LTD. March 2013 -Till Date

EXECUTIVE SUMMARY

< Process Improvement Analyst & Business Process Management Consultant

< Project Manager and Business Analyst for large, complex IT

projects/systems.

< Designed the Enterprise Business Rules strategy & methodology for

various companies

< Developed the Methodology for defining, documenting, managing, and

Automating business processes and business rules.

< Lots of experience with Business Process Management (BPM), Business

Rules Management (BRM), Knowledge Management (KM), Business

Intelligence (BI), and Data Warehousing (DW).

SKILLS

< Proven strategic thinking skills.

< Excellent analytical, problem-solving, and decision-making skills.

< Excellent verbal, oral, and written communication skills. Excellent

presentation skills.

< Exceptional interpersonal skills with ability to gain the confidence

and respect of senior executives.

< Proven ability to work with all levels of management, and the most

senior of Subject Matter Experts.

< Proven ability to communicate with and work with staff at every level

of the organization.

< Ability to work independently and organize workload with minimal

direct supervision.

< Strong technical, management and leadership skills.

< Knack for finding ways to improve business processes and speed up time

to market.

SUBWAY PVT.LTD, LONDON Aug 2010-Oct 2011

Supervisor (Brand Promotion & Retail Operations)

< Managed the sales promotion activities in the store & developing new

schemes for the business development

< Ensured to meet the set targets and successfully launching other products

& achieved bottom line of the business by implementing company strategies

< Maintained Inventory level of stock according to sales expectations in

sales Promotions & maintaining proper process related to sales and

indenting

< Ensured utilization of space for fast moving and high margin items at the

store as well as Ensure implementation of various schemes, promotions etc

< Ensured effective visual merchandising of the products across the store

< Responsible for administration and control of the financial transactions

in a retail environment which includes management of cash flow and

expenditures, protection of corporate assets, internal audit and seasonal

budget establishment.

< Led, trained & monitored the performance of team members to ensure

efficiency in sales operations and meeting of individual & group targets

< Implemented utilization of Total Quality Control & Employee Involvement

agendas to achieve highest result in the past 15 months. Accomplished 65

% growth over preceding year.

HDFC LIFE INSURANCE COMPANY PVT.LTD, CHENNAI Nov 2008-Jun 2010

Sales Development Manager

< Managed the sales team to achieve goals and making joint calls with them.

Motivate, train and explain products / policies to advisors and buildup

customer relationship.

< Efficiently planned & achieved cluster business targets branch wise in

the areas of financial advisors, productivity and new business premium.

< Ensured compliance of IRDA rules & regulations for selling of insurance

products. Identified prospective clients, generate business from new

accounts and develop them to achieve higher market share/ consistent

profitability through cross-selling of various insurance products.

< Collaborated with the stakeholders for smooth business operations within

confined guidelines and influence business managers for effective

decision taking regarding people matters during key people processes

< Drove New Client Acquisition efforts by interacting & developed rapport

with all external/internal constituents of client at all levels; for

maximum client retention and achievement of revenues.

< Recommended appropriate advice and monitor portfolios from economic

changes and adjustments based on client's needs and objectives.

< Collated market intelligence to penetrate into new markets and drove

business acquisition through various channels.

ALLERGO CAPITALS PVT.LTD, CHENNAI Aug 2008- Nov 2008

Relationship Officer- Retail Department

< Developed Business from new & existing clients, through strategic

penetration into identified market/sectors across the entire portfolio

spectrum like assets, liabilities, and cross-sell of banking products

(structured products, trade finance, forex.)

< Accomplished the responsibility for monitoring sanctioning & disbursement

process for channels involving scrutiny of documents required for the

loan to avoid operational as well as business risk

< Compiled and maintained high value customer's database for direct

marketing initiatives

< Raised systems and operations to peak performance levels through

creative, hands-on leadership. Constructed database of personnel

information

< Built a cohesive team spirit throughout the organization by designing a

program that recognized competing management objectives, created common

goals, and provided measurement incentives

< Liaisoned with various internal departments (Credit, Credit Admin etc)

for smooth and quick turnaround of transactions

ICICI BANK HOME LOANS LTD, CHENNAI May 2006- Jun 2008

Credit Processing Officer

< Conceptualized/ implemented revenue generating business strategies,

establish business relations with clients, thereby ensuring higher market

share. Manage key accounts, build teams, exceed sales targets and possess

excellent man-management skills.

< Adept in developing and managing channel sales thereby ensuring increase

in sales revenue. Exceed sales targets by carrying out innovative brand

building activities to push retail business.

< Processed education loan for students after appraising Legal & Technical

documents.

< Maintained Sale deed Tracker and all legal documents belonging to the

customer.

< Analyzed applicant's financial status, credit, and property evaluations

to determine feasibility of granting loans. Submitted applications to

credit analysts for Sanctioning the Loan amount

< Met monthly goals of Files Sanctioning & Files Disbursements. Analyzed

potential loan markets and developed referral networks to locate

prospects for loans with Clients and Builders.

< Building customer relations and kept track record of 200+ customers for

their investments.

Key Skills:

Communication - Deals with internal and external customers at all levels

via telephone and email, to ensure successful communication via actively

listening and probing questions.

Problem solving - Resolves in-depth queries in a methodical manner

independently and with internal and external business partners to find

appropriate resolutions, efficiencies and high level of quality.

Team Leader - Enjoys sharing knowledge and encouraging development of

others to achieve specific team goals.

Planning and organizing - Refined planning and organizational skills that

balance work, team support and ad-hoc responsibilities in a timely and

professional manner.

Systems knowledge - Peoplesoft and Oracle, MS Office. Experience in

preparing and analyzing reporting data for management accurately and to

timescales.

ACADEMIC AND PROFESSIONAL DEVELOPMENT CREDENTIALS

MBA in Management, 2011, United Kingdom, 3.32 CGPA

BCA, 2007

Annamalai University

Diploma in Electronics & Communication Engineering, 2005

SRM Polytechnic College

Certification

Certified in Team Building & Problem Solving.

Computer Proficiency: MS Office

Date of Birth: 19th January 1983

Languages Proficiency: English, Tamil

Gender: Male

Nationality: Indian

Religion: Hindu

Marital Status: Married

References: Available on Request

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