Customer Service Administrative Assistant
Resume:
JUV ENI TA MO NT EIR O
Regina, SK S4N 0V7
***********@*****.***
O B J E C T I V E
To obtain a position that will enable me to use my strong organizational skills, educational
background and ability to work well with people.
Experience Highlights:
• Highly skilled in greeting customers and answering phone calls.
• Proven ability to handle multiple, competing priorities in an effective manner.
• Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation.
• Highly skilled in maintaining paper and online filing systems for records and messages.
• In depth knowledge of routing and managing incoming mail and email.
• Hands on experience in responding to routine letters and emails.
• Able to record minutes of meetings and reproduce them accurately with correct
spelling and grammar.
• Demonstrated ability to reply and attach files to incoming messages.
• Proven ability to use computers for word processing and database management.
• Well versed in completing forms in keeping with company’s procedures.
• Proven ability to communicate information in an accurate and customer friendly way.
• Exceptional verbal and written communication skills.
• Dedicated and careful: High level of correctness and strong attention to detail.
E D U C A T I O N
St. Joseph Engineering College, Mangalore, KA, India
Bachelor of Engineering (B.E) 2009 2013
Date of completion: June 2013
PERSONAL SKILLS
Willingness to take responsibilities to achieve the target within the given scheduled time.
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Hard working, diligence and honesty are my strength.
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Ability to deal with people diplomatically, team facilitator and hard worker.
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Excellent written and verbal communication skills in English.
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Quick learner and eagerness to explore and learn.
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Above all self motivated ability to stay flexible and can work under pressure.
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TECHNICAL SKILLS
Programming Languages : C, C++,Java, C#, PHP
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Platforms : Windows XP/7/8
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Databases : SQL Server
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Packages : Microsoft office, Microsoft Outlook, Excel
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Technical Interests : Application Programming, Database Programming
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ACHIEVEMENTS
Attended Network Simulator workshop.
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Attended Android Application Development Workshop.
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Worked as Video Jockey in T.V. Media.
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Worked as Master of ceremony for various events.
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R E L A T E D E X P E R I E N C E
Maple Code Consulting Pvt. Ltd.
Administrative Assistant July 2013 – January 2015
• Greet and welcome numerous visitors including VIP’S, customers and interview candidates.
• Screen the resumes submitted to the company and post the openings on job boards.
• Draft meeting agendas and execute follow up for meetings and team conferences.
• Record and prepare minutes of meetings.
• Support all daily activities like photocopying, scanning, filing etc.
Assist with other administrative areas such as; front counter customer service and mail
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distribution.
Actively participate in team meetings and team activities.
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Prepare Power Point presentations for the meetings.
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• Perform data entry.
• Prepare timesheet and forward it to the departments.
• Solve customer queries.
• Accept faxes and courier deliveries.
• Maintain office supplies and equipment.
Empower Research Knowledge Services (Part time) November 2013 – April 2014
Media Analyst
Sending reports to the clients about their company and competitors by searching in
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Google and certain subscribed websites.
Preparing summaries for the reports.
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Copying information from one report to another.
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Modifying, updating and correcting data in the reports.
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Ensuring that the reports are accurate and timely delivered.
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Western Institute Of Technology
Administrative Assistant (Part Time / Casual) August 2009 – May 2013
Oversee receptionist area, including greeting visitors and responding to telephone and
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in person requests for information.
Organize travel schedules and book reservations.
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Determine and launch office procedures.
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Open and distribute incoming mails and co ordinate the flow of information internally
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with other departments and organizations.
Order workplace supplies and maintain record.
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Schedule appointments.
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Handle Bills and Cash Payments.
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VOLUNTEER / LEADERSHIP ACTIVITY
Indian Catholic Youth Movement
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Young Christian students organization
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AICUF – All India Catholic University Federation
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Contact this candidate