Customer Service Sales
Resume:
Oscar D. Ramos
th
**** *.*. * ****** Apt *** Miami, FL 33172 Cell: 786-***-****
***********@*****.***
Value Offered To acquire a valuable position in your company that will enable me to employ
my technical and commonsensical skills that I have refer to below. That would
be provident to the growth, responsibility, and opportunity of the career field.
Expert relationship builder, channel developer, negotiator and sales strategist.
Key Skills Bilingual: English/Spanish Microsoft Word
Typing 55-75 WPM Word Processing
Sales Team Training & Management Key Account Management
Access Excel
Filling Human Relations
Power Point Internet Use
Desktop Publishing Cashiering
Military Clearance Web Design
Career Centurion Air Cargo February 2013-June 2014 Security Officer
Progression General office skill with the ability to perform heavy filing and recordkeeping,
report preparation, front desk operation taking care of internal and external
client needs, maintain and promote a safe and secure operations. Be able to
strive in an dead line environment.
Army National Guard November 2009-January2011Convoy Escort Team
Headquarters
Served in Operation Iraqi Freedom/ Operation New Dawn protecting lives and
property, conducting escort mission from Kuwait into the theatre of operation
of Iraq and preserving law and order at Camp Buehring, Kuwait.
Toys R Us November 2008-January 2009 Sales team member/ Back of
House Specialist
Interact heavily with guests on sales floor and cash register. Utilize company
selling approaches to create an enriched guest experience. Assist in maintaining
a well-stocked and neat store appearance. Act quickly to address guest concerns
and provide resolutions
May be assigned to work in multiple departments to help guests and the store
team to achieve daily results. Able to navigate Management Work Station
(MWS) in order to obtain and maintain all daily Store Inventory System
reporting and metrics. Pull product from store room to support morning, mid-
day or overnight replenishment. Ensure all ticket sets from trucks and Not On
Floor reports are built and placed for sale in a timely fashion (same day).
Cobb Theatres May 2005-October 2007 Assistant Manager
Maintaining and handling of a smooth working environment for both customers
and employees. Dealing with all the aspects of the theatre operations consisting
of the concession stand, box office, floor staff, count room, and customer
service desk. Making necessary deposits of large amounts of money for the
company. Organizing floor staffs working schedules every paid period. Dealing
with the opening and closing periods of the theatres working hours of
Oscar D. Ramos Phone: 786-***-**** Page Two
operations. Making necessary decisions to better suit patrons needs to make
there movie going experience as memorable as possible.
Achievement While Serving overseas in Operation Iraqi Freedom/Operation New Dawn
Highlights received the following awards
• National Defense Service Medal
• Armed Forces Reserves Medal with “M” Device
• Overseas Service Ribbon
• 53rd IBCT Shoulder Sleeve Insignia
• Overseas Service Bar
• Global War on Terrorism Service Medal
• Award of the Iraqi Campaign Medal
• Army Good Conduct Medal
• Certificate of Achievement Awarded by Alpha Company 1-124th
INF
• Certificate of Training EWO Specialist (Electronic Warfare Officer)
Education Keiser University
Associates Degree In Criminal Justice
2101 N.W. 117th Ave
Miami, FL 33172
Technical Career Institute
Computer Software & Application Diploma Awarded January 29, 2004
7757 W. Flagler Street
Miami, FL 33144
Miami Coral Park SR. High School Graduation June 11, 2003
8865 S.W. 16th Street
Miami, FL 33165
Languages Expert written and verbal fluency in Spanish and English
Contact this candidate