Sales Manager

Arash Mikaeili

*** ****** *****, ********, ** ***26 +1-925-***-**** *****.********@*****.***

ICT Sales & Business Management

Executive profile

Results-oriented and client-focused professional with proven international track record in sales, business

development and delivery management among operators, equipment vendors and IT solution providers.

Consistently successful in identifying and capitalizing on market opportunities to drive revenue growth,

expand market penetration and win dominant market share for the enterprise.

Some of my notable achievements include:

• Over $250m order intake with deal size up to $40M.

• Consistently overachieved Sales and GP targets (actual vs. target):

o 2014: Sales $75.2M vs. $72.8M, GP 43% vs. 41%

o 2013: Sales $80.5M vs. $78M, GP 40% vs. 38%

o 2012: Sales $64.9M vs. $51.6M, GP 48% vs. 35%

o 2011: Sales $57.7M vs. $57.2M, GP 29% vs. 27%

• Leading (program manager) the integration of MTC Atheer and Iraqna networks for Charging,

IT and VAS domains; inc. complete replacement of prepaid charging platforms and unification

of their VAS infrastructure in record time and with highest customer satisfaction.

• Outstanding Performance Evaluation rating and recognized talent within Nokia Networks.

• 2014 MEA innovation award, 2013 Achievement award, 2012 ME star CT award, 2010

achievement award, Deal of the month award May 2009, Deal of the month award April 2008

Key Strengths

Strategic Planning, Sales Management, Pricing Strategy, Commercial positioning, Executive Engagement,

OI and revenue forecasting, Solution and Consultative sales, New Business Launches, Commercial

Negotiation,Achieving & Surpassing Sales Quotas, International Business, Program Management, Project

Management, Managing geographically distributed teams, Systems Integration, Solution design,

Exceptional analytical, organizational, technical, and leadership skills.

Professional History

Nokia Networks 2012-Present

Senior Account Manager

I lead the Sales organization for Nokia looking after 4th largest customer for Nokia Networks in MEA

region with ~ 100 M Euro annual Revenue.

Over achieved OI targets by procuring new business covering mobile broadband, Customer Experience

Management, Applications, and services sales including full turnkey, Care and complex customization

and Systems Integration led cases for the account.

Expanded Nokia’s footprint to new verticals such as packet core, CEM, 2G-3G RAN

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Elevated margins by increasing solution and SW sales such as all IP networks, pooling,

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applications based on open cloud

Nokia Solutions and Networks 2009-2012

Customer Solution Manager

Established comprehensive solution engagement initiatives resulted in gaining customer trust in

NSN solutions and capabilities. I established strong relationship with CMO organization and

managed to pave the way for number of VAS, charging and business consultancy deals with the

customer. Also started initiatives to revisit network architecture that led to projects such as MSS

pooling and modernization of platforms i.e. SAAM.

Over $100 M Solution sales

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First iHSPA trial in MEA

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Proactive solution proposal for modernization of data services resulted in entry into the

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packet core and data charging domain as sole vendor for Zain IQ and swapping out the

previous vendor.

End to end solutions sales (Radio, core, TRM, IPBB, etc), Nokia became the sole

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infrastructure vendor in Kurdistan for Zain.

Nokia Solutions and Networks 2008-2009

Customization and Systems Integration Program Manager

Set up CSI delivery team (PM (5) and technical staff (20)) for Zain Iraq program as business vertical for the

account that delivered complex projects in Charging, VAS and IT domains for the customer.

Planned and executed large scale MVI project for Zain Iraq to merge the incumbent

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networks of Iraqna and Atheer. (~€30 M)

Planned and executed complex systems integration projects including the swap of IN, VDS,

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IVR and USSD platforms and provisioning (based on NSN NPM).

Achieved highest ever customer satisfaction results in MEA region for CSI.

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Improved GM by 20% GM through efficient delivery approach (resource management, 3rd

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party management, scope management)

Managed third-party suppliers for procurement, implementation and acceptance of all

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related network elements.

Nokia Solutions and Networks 2006 (Dec)-2007

Customization and Systems Integration Project Manager / Technical Architect

Led the messaging stream responsible for design and delivery of messaging solutions including IVR,

USSD, SMSC, MMSC for MTN Irancell network of over 30 mio subs.

Planned and executed delivery of messaging platform (€17 M)

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Managed 3rd Party suppliers/vendors (Tecknomen, Shabakkat, Lifetree, etc)

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MTN Irancell 2006 (Jan-Dec)

Senior Engineer Messaging

Senior Engineer within MTNIrancell start-up team, looking after VAS domain and reported

directly to Head of network.

Set-up VAS technical team.

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Managed commercial requirements and convert them into technical specifications.

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Managed vendor selection and outsourcing during the tendering phase.

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Designed the overall VAS network architecture, and ensured compliance by vendors.

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Designed and led the development of in-house VAS solutions such as international SMS

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GW and SMSC performance monitoring.

Valiyacom 2005-2006

VAS Design Engineer

• Designed and implemented VAS portal for Taliya based on LAMP

Designed & Implemented Mobile emailing service including sending mail via SMS,

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receiving e-mail via SMS and Sending SMS via mail

using Linux/MySQL/PHP/Perl/Procmail

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Designed & Implemented Internet-mobile Service including content by demand, sending

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Menu via SMS and etc, using Linux/MySQL/PHP/Perl.

Farsi patch for Jinny SMSC Logs.

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Additional Experience

Technical Director/cofounder, Khadem E-Solutions, Iran 2004-2005

Lead Programmer & IT Consultant, Advanced Information & Communication Technology Research

Center, Iran 2001-2004

Cofounder, IranPHP.net 2000-2008

Education

1998 – 2003: Islamic Azad University Center Branch of Tehran, Iran

Bachelor of Computer Engineering

Visa

I hold United States permanent residency permit, green card, and I’m eligible to work for any employer

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