Whitney Brooke Whitt
**** ********* *****, ********* ***, Winston-Salem, North Carolina United
States
Cell: 740-***-****
Email: **********************@*****.***
Professional Experience
Murphy USA, Newark, Ohio United States
Assistant Manager, February 2013 - January 2015
. Work on full time basis to assist manager in daily gas station
operations.
. Assume the duties of manager in his absence.
. Greet customers and respond to their questions and requests in a
professional manner.
. Perform duties assigned in an accurate, timely manner.
. Delegate work load between three shifts daily.
. Maintain store appearance, keeping product stocked and appealing.
. Assist in monthly signage changes according to the store's plan.
. Handle the cash register according to policy.
. Calculate sale discounts, accept coupons and process card and cash
payments from customers.
. Provide training to new employees.
. Enforce store policies in order to maintain efficiency and protect
customers.
. Order and check inventory to avoid overstock and low stock.
. Investigate drive offs and shop lift suspicions using security camera
playbacks.
. Maintain pump safety and efficiency by replacing filters and identifying
issues with the nozzle
and hose.
. Manage money for safe depositing.
. Perform beginning of day and end of day duties as necessary.
Courtney Gostrue, Newark, Ohio United States
Babysitter, Apr 2012 - February 2013
. Maintain a safe play environment.
. Dress children and change diapers.
. Observe and monitor children's play activities.
. Communicate with children's parents or guardians about daily activities,
behaviors, and related
issues.
. Support children's emotional and social development, encouraging
understanding of others and
positive self-concepts.
. Identify signs of emotional or developmental problems in children and
bring them to parents' or
guardians' attention.. Assist in preparing food and serving meals and
refreshments to children.
. Instruct children in health and personal habits, such as eating, resting,
and toilet habits.
. Read to children and teach them simple painting, drawing, handicrafts,
and songs.
. Discipline children and recommend or initiate other measures to control
behavior, such as
caring for own clothing and picking up toys and books.
. Regulate children's rest periods.
. Perform housekeeping duties, such as laundry, cleaning, dish washing, and
changing of linens.
. Organize and store toys and materials to ensure order in activity areas.
. Help children with homework and school work.
Babysitter, Jan 2008 - Aug 2010
Please see the above entry.
Shoe Sensation, Heath, Ohio United States
Sales Associate, Jun 2011 - Apr 2012
. Greet customers and ascertain what each customer wants or needs.
. Describe merchandise and explain use, operation, and care of merchandise
to customers.
. Recommend, select, and help locate or obtain merchandise based on
customer needs and
desires.
. Compute sales prices, total purchases and receive and process cash or
credit payment.
. Answer questions regarding the store and its merchandise.
. Maintain knowledge of current sales and promotions, policies regarding
payment and
exchanges, and security practices.
. Demonstrate use or operation of merchandise.
. Place special orders or call other stores to find desired items.
. Prepare merchandise for purchase or rental.
. Watch for and recognize security risks and thefts, and know how to
prevent or handle these
situations.
. Inventory stock and requisition new stock.
. Ticket, arrange and display merchandise to promote sales.
. Exchange merchandise for customers and accept returns.
. Clean shelves, counters, and tables.
. Help customers try on or fit merchandise.
. Open and close cash registers, performing tasks such as counting money,
separating charge
slips, coupons, and vouchers, balancing cash drawers, and making deposits.
. Bag or package purchases, and wrap gifts.
Ross' Granville Market IGA, Granville, Ohio United States
Baker/Deli Worker, Aug 2010 - Apr 2011
. Clean and sanitize work areas, equipment, utensils, dishes, or
silverware.
. Store food in designated containers and storage areas to prevent
spoilage.
. Prepare a variety of foods, such as meats, vegetables, desserts,
according to customers' orders or
supervisors' instructions, following approved procedures.
. Take and record temperature of food and food storage areas such as
refrigerators and freezers.
. Wash, peel, and cut various foods, such as fruits and vegetables, to
prepare for cooking or
serving.
. Portion and wrap the food, or place it directly on plates for service to
patrons.. Weigh or measure ingredients.
. Remove trash and clean kitchen garbage containers.
. Use manual or electric appliances to clean, peel, slice, and trim foods.
. Inform supervisors when equipment is not working properly and when food
and supplies are
getting low, and order needed items.
. Keep records of the quantities of food used.
. Package take-out foods or serve food to customers.
. Vacuum dining area and sweep and mop kitchen floor.
. Observe color of products being baked and adjust oven temperatures,
humidity, or conveyor
speeds accordingly.
. Set oven temperatures and place items into hot ovens for baking.
. Combine measured ingredients in bowls of mixing, blending, or cooking
machinery.
. Measure or weigh flour or other ingredients to prepare batters, doughs,
fillings, or icings, using
scales or graduated containers.
. Place dough in pans, molds, or on sheets and bake in production ovens or
on grills.
. Check the quality of raw materials to ensure that standards and
specifications are met.
. Adapt the quantity of ingredients to match the amount of items to be
baked.
. Check equipment to ensure that it meets health and safety regulations and
perform maintenance
or cleaning, as necessary.
. Set time and speed controls for mixing machines, blending machines, or
steam kettles so that
ingredients will be mixed or cooked according to instructions.
. Prepare or maintain inventory or production records.
. Operate slicing or wrapping machines.
Wendy's, Newark, Ohio United States
Crew member, Aug 2007 - Jan 2008
. Serve customers in eating places that specialize in fast service and
inexpensive carry-out food.
. Accept payment from customers, and make change as necessary.
. Request and record customer orders, and compute bills using cash
registers, multicounting
machines, or pencil and paper.
. Clean and organize eating, service, and kitchen areas.
. Notify kitchen personnel of shortages or special orders.
. Communicate with customers regarding orders, comments, and complaints.
. Prepare daily food items, and cook simple foods and beverages, such as
sandwiches, salads,
soups, pizza, or coffee using proper safety precautions and sanitary
measures.
. Select food items from serving or storage areas and place them in dishes,
on serving trays, or in
takeout bags.
. Relay food orders to cooks.
. Prepare and serve cold drinks, or frozen milk drinks or desserts, using
drink-dispensing,
milkshake, or frozen custard machines.
. Collect and return dirty dishes to the kitchen for washing.
. Cook or re-heat food items such as french fries.
. Arrange tables and decorations according to instructions.
Volunteer Work
Licking County Humane Society
December 1st, 2012 - November 20th, 2014
Working with the Humane Society has been a fun experience. I have taken
part in events such as
the holiday gift wrap as well as walking the dogs and socializing the cats.
Education
Newark High School, Newark, Ohio United States
College Prep, graduated in June 2008
During my time in high school, I was a member of the drama club, our award-
winning choir, the
marching band's color guard, the French club, and the school's gay-straight
alliance.
Additional Skills
. Customer Service
. Computer and HTML
. Written and Verbal Communication
. Teamwork
. Bilingual - French
. Fine Arts - Music, Literature, and Art
. 60 WPM typing speed
. Problem solving
. Critical thinking
. Multitasking
. Managing Teams of 3-6 People