Analytics Fresher with Banking domain experience
Resume:
Apartments, E-mail
** *.* ****, *** ************@*****.***
Delhi-92
Shivam Mathur
Objective A late career move to Analytics and become a part
of data revolution.
Education 1994-1997 SGTB Khalsa College Delhi University
B.Sc. General
Aggregate 60.3 percentage marks.
1998 IGNOU
Delhi
Certificate in Computing (CIC)
Aggregate 68 percentage marks.
Associate Financial Planner from FPSB, India
Insurance and Investment Planning.
Currently pursuing Post Graduate Certificate in
Business Analytics from NIIT, a six month program
ending in Mar2015.
Employment July 2012-Aug 2014 ICICI Bank Ltd
New Delhi
Branch Manager.
Key Result Areas :
Grow CASA book by quality new customer acquisition.
Capture larger wallet share of existing client base
to become their Primary Bankers.
Generate income to achieve overall branch
profitability.
Meet productivity benchmarks for all branch
resources.
Achieve satisfactory Audit, Quality and Service
scores for the branch.
Achieve overall branch scorecard.
Sep 2009- July 2012 HDFC Bank Ltd
New Delhi
Imperia Client Relationship Manager.
Key Result Areas were:
Handling group of High Net worth Imperia Clients.
Profiling of customers and provide financial
products to meet customer needs.
Deepening the relationship by cross selling bank
products and services as per customer needs.
Increasing liabilities size of relationships via
balances in accounts of existing customers.
Enhancing and retaining customer profitability by
capturing larger wallet share.
Generating high income per customer and ensure
profitability of the portfolio.
Acquiring new to bank customers who meet product
criteria through cross-referencing.
Sep 2005- Aug 2009 HDFC Bank Ltd
New Delhi
Personal Banker Sales / Backup Branch Manager.
Key Result Areas were:
Resolution of customer issues effectively and
speedily using the (CRM) Customer Relationship
Management tool.
Operational excellence by adopting the FTR (First
Time Right) approach.
Generation of revenue through fee based services
like trade finance etc.
Improving the overall profitability of the branch.
Providing customer feedback to product and process
teams.
May 2002- June 2005 ABN AMRO Bank New Delhi
Senior Officer- Designated as Team Leader
Key Result Areas were:
Coordination with correspondent banks for demand
drafts and cheque collection at non ABN locations
within India.
Supervision of salary credits for corporate segment
clients.
Authorizing intra ABN retail-corporate fund
transfers.
Undertaking level II scrutiny of Deposit Account
Opening forms.
Handling outward remittances for retail clients.
Nov 1998-Aug 2001 Sundaram Finance Limited Udaipur
/ Delhi
Senior Assistant / Field Officer
Key Result Areas were:
Undertaking back office operations and bank related
matters.
Striving to maintain collection benchmarks.
Generating business leads out of existing client
base and local contacts.
Corresponding with H.O / R.O. for speedy disbursals
and other related queries.
Striving to maximize client satisfaction and client
engagement.
May 1998-Oct 1998 Indo Trade Corporation
Noida (NCR Delhi)
Management Trainee
Key Result Areas were:
Coordination with vendors for new textile samples
and routing the same to buyers as per
specifications.
Undertaking random inspection of consignments ready
for shipments.
Awards received Best Boy Social Worker of the School for the year
1993-94.
Volunteer Volunteered to write CBSE examination in Sanskrit
experience language for a blind student.
Interest and Swimming, Social work.
Activities
Additional Date of Birth: 19th April 1977
Information Marital Status: Married
Father's Name: Mr. S.K. Mathur
Spouse: Ritika Lal
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