Customer Service Representative

EDUARD F. CORPUZ

City Address: #**** Miguelin St. Sampaloc Manila

Provincial Address: #2 Brgy. Apostol, San Felipe Zambales Philippines

Contact no: 093********

E-mail address: ****************@*****.***

I. Objectives

To be employed in progressive company that could utilize my skills and maximize my potentials.

II. Educational Background

Tertiary Our Lady of Fatima University (S.Y 2006 - 2010)

#120 McArthur Highway, Valenzuela City

Bachelor of Science in Nursing

Secondary Zambales Central Institute (S.Y 2001 – 2005)

Brgy. Manglicmot, San Felipe, Zambales

Primary San Felipe Elementary School (West) (S.Y1995 – 2001)

Brgy. West Feria, San Felipe, Zambale

III. Work Experience:

July 31 2010 to August 23,2013 Position: Pharmacy Aide/ Branch Incharge

Luckbuyin Pharmaceuticals and Marketing Inc.

Parmasya Natin San Antonio Branch

Add: #1Corpuz st. Brgy. Rizal, San Antonio,

Zambales

Responsibilities:

• Dispensing over the counter meds

• Making report/Monitoring daily sales

• Constantly checking/monitoring inventory

• Arranging Staff Weekly/Schedules

August 15 2014 to Present Position: Customer Service Representative

Company: Spi global inc.

Add: PLDT bldg. Espana, Sampaloc Metro

Manila

• Taking inbounds calls

• Answering customer query regarding financial

services

• Providing customer satisfaction

• Escalating reports to resolve customer concern

IV. Personal Information:

Date of Birth : November 18, 1988

Place of Birth : San Felipe Zambales, Philippines

Civil Status : Single

Nationality : Filipino

Religion : Catholic

Age : 26

Height : 5’5

Weight : 115 lbs.

Language Spoken : Filipino, English and Ilocano

V. Seminar attended:

June14,2012 - “Seminar on Basic Customer Service”

held at the Capitol conference room Iba, Zambales

VI. Skills:

Have a high sense of responsibility.

Can work in a multi tasking and pressured environment

Hardworking with the ability to adapt the environment very easily

Computer literate (Microsoft Word, Excel, PowerPoint)

Quick to learn with good interpersonal and organizational skills.

Good Communication skill

References:

Hon. Ramon G. Lacbain II

Founder/Executive Director/Zambales Vice Governor

Zambales War Against Poverty Foundation Inc. and Luckbuyin Pharmaceuticals Inc.

Wawandue, Subic Zambales, Philippines

(092********)

Ms. DoreenMacedo

President

Zambales War Against Poverty Foundation Inc.

(094********)

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