Customer Service Quezon City

Steffi Louize Garcia Narciza

#* ******** **. ******** *** Brgy. Pasong Tamo Quezon City

************@*****.***

+639**********(02)/427-26-16

OBJECTIVE

To work in association with professional group who offer me the opportunity for career advancement and professional

growth.

WORK EXPERIENCE

Teletech

Level 1,Robinsons Novamarket, Cor. Maligaya Quirino Highway Novaliches, Quezon City

Account: Barnes and Noble

Position: Customer Service Representative

November 2013-April 2014

California Telemarketing Inc.

NISCOM IT Bldg. 41 Commonwealth Avenue, Brgy. Holy Spirit, Diliman Quezon City

Account: Receivables Performance Management (Collection Agency)

Position: Debt Collector

Date Employed: February 2012-November 2013

SKILLS

• Knowledgeable in Microsoft Word and Excel.

• Flexible team player.

• Good interpersonal skill.

• Can speak English.

EXPERIENCE

• Confirm right party contact.

• Transfer debtor to account specialist.

• Note, Tally and save all kinds of call.

• Assisted customer in order, billing, Membership and shipping concern.

• Take phone orders.

• Promoted the website and membership benefits.

EDUCATIONAL ATTAINMENT

Tertiary 2006-2010 Bachelor of Science in Nursing

Dr. Carlos S. Lanting College

#16 Tandang Sora Avenue, Quezon City

PERSONAL INFORMATION

Birth date: October 30, 1990

Height: 5 Ft 7 inches

Weight: 58 kg

Civil Status: Single

Reference: Upon Request

I hereby certify that above information is true and correct, to the best of my knowledge and beliefs.

Applicant Signature

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