Jessica Lopez
**** ***** ********* ****** #*
Los Angeles, CA. 90064
Objective
I am seeking a career in Sales Management of a respected company where I would be able to put my sales expertise at its best in order to contribute positively to the development of a company by building up new and effective sales strategies. I also aspire to emerge as a leader whose work methods would inspire the subordinates and a manager whose managerial traits, communication skills, optimism, confidence and dedication would be an irreplaceable asset to any organization.
Accomplishments
● Manager of the Year 2004 and 2005
● Market Manager
Experience
Employee / Manager
Nine West, 201 Paseo Nuevo, Santa Barbara, CA. 90310
October 1997 – May 2010
Store / Market Manager,
Nine West, 10800 West Pico Boulevard, Los Angeles, CA. 90064
May 2010– Present
I am a self-motivated manager with more than ten years of active experience and possess the required determination to improve performance, as well as provide leadership to five staff and oversees all aspects of sales, marketing and daily functions such as:
● Human Resource:
- Recruiting and interview candidates for vacancies.
- Handles employment issues such as involuntary termination, poor performances, tardiness/absenteeism, and failure to abide by company policy, insubordination, and misconduct, such as harassment or employee theft.
- Employee appraisals and performance reviews.
- Employee mentoring/coaching for staff development.
- Payroll for five staff members.
● Training:
- Assist with new employee training, which includes store policies, procedures, services, merchandising, customer financing options and register operations.
- Provide efficient training in customer service.
- Maintain proper training of employees in all areas.
● Inventory:
- Maintain the stock of the store merchandise and properly maintain and organize back stock.
- Properly manage annual inventory of the Nine West merchandise and ensure proper accountability of merchandise.
- Inventory coordinator with numerous Nine West stores.
- Maintain the stock of the store merchandise and properly maintain and organize back stock.
- Assisted with annual inventory.
● Sales:
- Monitored the sales floor regularly, Forecast volume of future sales to maximize profits.
- Maintained awareness of market trends in the retail industry.
- Retail merchandizing.
● Other Duties:
- Conduct business with chain sales as required.
- Oversee store opening and closing procedures.
- Updates superiors on business performance, new initiatives and other issues.
- Provide approved customer initiatives to keep up with local competitors.
- Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.
References available upon request.