Ma. Nina L. Docallos
**A Tandang Sora Ave.
Brgy. Pasong Tamo, Quezon City
Home : +63 2 2773064
Cell : +63-928-*******
Email : ***********@*****.***
Objective
Find a good working environment and be able to share my knowledge and enthusiasm to
excel in the food industry and arts. To be able to gain more experience and familiarize
myself on how the industry works and be able to show my most important qualifications
which are hard work, patience, strong work ethic, punctuality and customer first attitude.
Commitment
1. Highest degree of discipline and professionalism while during work
2. Efforts beyond expectation to contribute to the success of the team
3. Ensure consistent honesty, humility and hard-work
4. Deliver lifetime gratitude to the executives and management, recognizing that such
opportunities are privileges and not rights
Strengths
• Team Player and can adjust in any situation
• Excellent spoken and written English communication skills
• Strong organizational and analytical skills
• Excellent customer service skills and willingness to please
• Detail-oriented and resourcefulness
• Passion for food and arts
Education
SKD Academy - Culinary Arts School
Career Certificate in Professional Culinary Arts
Higher National Certificate in Mastery of Sauces
TESDA National Certificate II – Cookery
Present
Manila Montessori College Inc.
TESDA Scholarship Program
TESDA National Certificate II - Bread and Pastry Production
2014
Philippine College of Criminology
Bachelor of Science in Criminology
2003-2012
1 Ma. Nina L. Docallos
Job Experience
VXI Philippines
Customer Service Specialist. March 2008 – January 2009
Western Union Customer Service and Validation Department
Provide quality customer service, information about the services and programs offered by
Western Union, process money transfer from customers in the US, Canada and Mexico,
validates payment done through agent locations, and verify online and phone transactions
using credit card as mode of payment.
Etelecare Global Solutions
Technical Support Representative, November 2006- January 2008
DELL Matrix CBG Program, Makati City
Provided effective and consistent technical support. Research technical solutions.
Responsible for maintaining technical support for DELL systems (e.g. Inspiron, Latitude,
Vostro, Printers, Wireless Configuration, etc…)
Herbee Tattoo Studio
Tattoo Artist, February 2005 – August 2013
Responsible in presenting designs and quotations to possible customers. Does tattoo and
body piercing. Member of the Philippine Tattoo Artists Guild.
Café de Belen
Waitress/Assistant Cook, March 2003 – December 2004
Responsible for taking orders and assisting customers.
Assist the cook with preparing and cooking customers’ orders both dine in and take out.
Personal Data
Nickname : Nina Citizenship : Filipino
Date of Birth : January 14, 1986 Civil Status : Single
Place of Birth : Tondo, Manila Religion : Roman Catholic
Age : 28 Father’s Name: Herbert Docallos, Jr.
Gender : Female Occupation : OFW
Height : 5’4” Mother’s Name: Julieta Docallos
Weight : 80kgs. Occupation : Housewife
Character References
Chef Bernard C. Lomibao SKD Academy
Executive Chef Quezon Ave., Quezon City
Director for Culinary Arts +63 2 2639614
Mae Ignalig Manila Montessori College Inc.
Pastry Chef / Instructor Quezon City
Paul Mangalonzo Account: Dell Matrix
Team Leader E-telecare Global Solutions
2 Ma. Nina L. Docallos