Audio engineer/Customer Service and Sales
Resume:
Willis C. Bethea
******.******@*****.***
**** ****** *****, *******, **
Orlando, FL, 32808
MY ACADEMIC OBJECTIVE
To complete a Bachelor of Music Education degree & certification in Audio Engineering and Sound
Technology, and continue to study music at the masters and doctoral level of music, in order to teach at
the collegiate level of music.
Education
2014 F.I.R.S.T Institute Audio Engineering/ Sound Technology (with internships at
Plush Studios, PSAV, Trackset Recording Studios)
2013-2014 Studying Music Education at Seminole State College (GPA 2.3/60+ credit
hours)
2012-2013 Studied my third year of music education and percussion performance at
Seminole State College
2011-2012 second year at Florida A&M University for music education and apart of the
Music Department Inc. marching band.
2010-2011 First year attending Florida A&M University, auditioned to be a part of the
music department where I studied under Dr. James.
August 2006-June 2010 Evans High School, Orlando Florida High School diploma (3.0
gpa)
Teaching Experience
I have taught at a total of Three schools including Evans High School (Orlando, FL),
Godby High School (Tallahassee, FL), Orlando School Of Cultural Dance (Orlando, FL)
Agape Christian Academy (Orlando, FL)
Groups I have been a part of Agape Christian academy, collage dance troupe (FSU), AD
Step team (ACA), Orlando Strikers.
Specialized In
Keyboard Percussion, Marching Percussion, Latin Percussion, Music Theory, Music
Composition, African percussion, Folk drumming, Dance routine committee, Hip hop dance
companies, Mixing audio, Recording specialist, Mixing board station, Audio engineering, Audio
visual services and Live sound.
My Objective: Obtain a position as a team-player in a people oriented organization where I can
maximize customer service and sales experience, in a challenging environment to achieve
corporate goals.
Other Job Experience
Stocker/IMS
April 2014 – present Walmart stores
Stock and organize products during store hours and checking inventory on the sales floor and the
back room, handling electronics and grocery items. Also providing customer service to
customers
Sales Associate/Athlete
January 2013-july 2014, Nike Factory Store
Utilize customer service skills, basic sales techniques, and product knowledge to connect
customers with the right product and drive sales. Build a bond between the customers and brand
by providing superior customer service. Assists leads and managers in training entry level
athletes/associates.
Key Accomplishments: A natural leader and motivator and always up for a challenge.
Sales Associate
September 2013- March 5, 2015, Tommy Hilfiger
Maintaining excellent customer service, Provide the three C’s Connect, Consult, Close. Assist
stock associates with replenishment and security of tagging of merchandise on the selling floor
as needed. Assist in pricing of merchandise as needed. Meet or exceed established store and
individual sales and performance goals daily.
Key Accomplishments: I learned a variety of functions and procedures relating to customer
service, sales, merchandising, and store operations.
Food Service Attendant
March 2008-June 2011, Universal Studios
Greet the customers who walk in the restaurant, take down their orders, ensuring they were given
the food items ordered on time, providing good customer service, assisting in washing the dishes,
preparing the food and handling a number of other tasks.
Key Accomplishments: Extra kind to the customers and employees, stayed late and helped out
my team when I could, worked on my days off.
Skills: Customer Service, MS Word, PowerPoint, Excel, Outlook, Clear Communication
Skills, Knowledge of the Product
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