Customer Service Care

Curriculum Vitae

[pic]

NGUYEN HONG PHUC

*PERSONAL INFORMATION:

Nick Name : Tom

Birth Date : 20-11-1989

Nationality : Vietnamese

Email : **************@*****.***

Phone : +63. 091********

*EDUCATIONAL BACKGROUND:

+ Graduated School : ISPACE College, Ho Chi Minh City - Viet Nam

- Course : Bachelor of Technological Information.

- Years : 2008

+ Graduated School : College Viet My - Can Tho City - Viet Nam.

- Course : Bachelor of Accounting.

- Years : 2011

* LANGUAGE SKILL:

+ English : Fluent (Listening, Speaking,

Writing).

+ Vietnamese : Fluent (Listening, Speaking,

Writing).

* COMPUTER SKILL:

+ Strongly technician Computer issue, handling and resolving computer

problem excellent.

+ Installing and removing of software and hardware concern of any

desktop, laptop.

+ Internet connection issue from landline or wife network.

+ Strongly Microsoft Word, Excel, PowerPoint and internet explorer,

Firefox, Google Chrome

* CAREER OBJECTIVE:

+ I'm seeking to position that will utilize my acquired skills and

expertise to contribute to organizational growth. I would like to apply and

further develop customer care, analytical and problem solving skills in

different environments.

*EXPERIENCE:

+ Several years experiencing handled and solved the computer issue

excellent. Probing question and provide the resolution immediately.

+ Excellent in customer handling services and customer care at "Pacific

Sea" Company marketing department at Makati city in Philippines.

+ Strong confidence handle customer concern and giving solution help

customer satisfactions by chat, email and phone call.

+ 2010-2014 :Customer service assistant & marketing

- Support and provide the good services to customer via

call,chat&email

- As a team leader,assisting Superviosr to training new staff

- Preparing monthly affiliates statistic report&doing staff

monthlyperformance report

- marketing and do translate .

*PERSONALITY:

+ Duties Responsibilities

+ Work with a team and assist together improve in the work.

*HOBBIES AND INTEREST:

+ Computer. + Game

Thank you for your time views my resume.

NGUYEN HONG PHUC

Contact this candidate