Customer Service Manager
Resume:
Brittany D. McKissack
Columbus, Ohio 43952
March 2015
To whom it may concern: I am currently seeking employment with an employer that may add to my outstanding merit.
As my enclosed resume indicates, I have several years of experience. My future goals are to establish a successful, meaningful, and knowledgeable medical career.
I am applying for a STNA/PCA position that is currently available with your company.
My experience includes working in fast food service, senior living facilities and medical office. I have receptionist as well as secretarial development. The programs that I have utilized are as follows: Microsoft packages, database network software, the Internet, and intranet. Collecting co-pays, patient demographical information and insurance.
In addition, I also feel that my organizational and interpersonal skills provide me with qualities that will be an asset to your company. I am very eager to experience a fast pace environment while working with the best.
I welcome the opportunity to meet with you on a personal level so that
we can further discuss my qualifications and interest.
Please contact me at the phone number provided.
Thank you in advance for your consideration.
Sincerely,
Brittany D. McKissack
Brittany D. McKissack
4795 Jeannette Rd
Columbus, Ohio 43952
Objective
My goal is to obtain a position with a progressive organization that
will utilize my diverse skills and provide an opportunity for career and
educational advancement.
Skills
• Phlebotomy
• Pap tray set-up
• Patient vital signs
• Typing
• Verbal and written communication
• Injections
• Retail
• Various office equipment
• Chart filing
• Customer service
• Data entry
• Computer skills
• Medical terminology
• Clerical support
• Care-giving
• bathing
• showers
• colostomy
• Hoyer Lifts
•CPR
• hygiene
• dressing
• transfers
• bed changes
• serving meals
• catheters
Employment
Sunrise On The Scioto
Care Manager
08/2014-01/2015
Greenbrier Senior Living
Stna
04/2014-07/2014
•Feeding resident
•Grooming
•Showers
•Colostomy Care
•Catheter Care
•Dressing
•Charting
•Hoyer/Stand up lifts
Menorah Park
Stna
05/2013-03/2014
•Serving Meals
•Toileting
•Bed Changes
•Showers/Baths
•Light Cleaning
•Dressing/Hygiene
Sunrise Senior Living Of Rocky River
Caregiver
02/2013-04/2013
• changes
• assist residents with needs and wants
• Activities
• light cleaning
• showers
• baths
• getting them ready for bed
• one on one conversations
• grooming
Providence Point
Resident Aide
04/20012-02/2013
• Caring for residents with Alzheimer's
• grooming
• bathing
• activities
• Hoyer lifts
• bed changes
Sunrise Senior Living Of Rocky River
Lead Care Manager
06/2007-03/2012
• Light house work
• Assist residents in daily tasks
• Brief changing
• Making sure all workers assignments are complete
• Hourly rounds
• Making sure all residents needs are met
Sunrise Senior Living Of Worthington
House keeper
02/2007-05/2007
• Cleaning residents rooms once a week
• Cleaning all common areas
• Dusting, mopping, vacuuming
• Washing dirty linens daily
Heinzerling Foundation
Direct Care Assistant
12/2006-02/2007
• Nightly rounds
• Feeding assist
• Clothing residents
• Bathing residents
• Assisting in daily hygiene routine
• Brief changing
Macy’s Department Store
10/2006-01/2007
Loading (Dock)
Seasonal
• Unloading new merchandise
• Tagging new merchandise
• Putting new merchandise out
Bp Oil Company
08/2005-03/2006
Customer Service/Cashier
• Assist customers with merchandise purchases
• Utilized cash register
• Prepared food items in establishment café
• Effectively going through the criteria, directions, for operations of
establishment
• Perform job duties as requested by the store manager/assist manager
• Maintain inventory/stock
Education And Experience
Shaw High School
East Cleveland, Ohio 44112
STNA-August 2013
Contact this candidate