Customer Service Data Entry

James Fair

**** ******** *** ***. ** Indianapolis, IN 46237 (C) 317-***-**** (E) ******@*****.***

OBJECTIVE: Resourceful individual seeking Full- time employment using my many skills

and experiences in an office, business or warehouse environment.

PROFESSIONAL PROFILE

• Proficient in all Office Duties

• Excellent Customer Service, Client Service and Communication Skills, Cash Handling

• Leadership, Self-Directed and Multi-Tasking and Team Player

• MS Word, Excel, People Net, Data Entry and Familiar with Citirx Metaframe Presenter.

• Professional Demeanor, Reliable, Punctual,

• Enthusiastic, Very Trustworthy Loyal, Strong Work Ethic, Self Starter

WORK HISTORY/EXPERIENCE

Dispatcher January 2014 – February 2015

Quickway Transportation Indianapolis, IN

• Assist Drivers and Stores in the day to day operations of Direct Store Deliveries

• Data Entry / operating computerized equipment

• Proficient with Microsoft Office, Word, Excel, and People Net and Citrix Metaframe

• Managed up to 60 Drivers nightly

• Provided leadership Skills and provided guidance in drivers training

Dispatch Clerk November 2006/February 2007 – January 2014

Quickway Transportation Indianapolis, IN

• Data Entry/ Operating computerized equipment

• Handled Drivers DOT Compliance

• Helped Trained new crew members and Drivers

• Placed orders with vendors and helped maintain Driver essential Equipment

• Oversaw dispersion and utilization and maintenance of company assets

Driver/ Warehouse/Forklift operator September 2006 – February 2007

Link Personnel Services / Alcoa Indianapolis, IN

• This part time warehouse job required the use of Fork Lift, Floor Jack, and Work Assist

Vehicle, in the duties of receiving, Stocking and Shipping of Aluminum extrusions.

• Maintained inventory and Pulled and packaged extrusions with the use of the RF Scanner

and computer.

• Shipped product using Fed EX and UPS.

• Drove Delivery Routes with a 28’ Penske Rental truck twice a week.

Vehicle Crew Leader February 2005 – September 2006

AT Systems Inc. Indianapolis, IN

• Responsible for checking out and return of deposits, deliveries and company issued

equipment, such as firearms, keys, Money bags, hand carts and vehicles.

• Supervised one to two crewmembers and train crew members to company standards.

Armored car driver/Messenger

• Drove armored vehicle to transport money and other valuables.

• Responsible for the transportation and physical pickup and delivery of money and

valuables and protecting money and valuables during transit and delivery.

• Responsible for th3e organization and completeness of all route paperwork.

Vault Crew

• Responsible for Manifesting, Matching, Moving and Balancing out going money and

valuables.

• Responsible for ensuring all route paperwork and Proof of Deliveries were properly

printed and attached to route paperwork for out going crews.

• Responsible for ensuring all outgoing money and equipment was accounted for and

placed in the proper place for crews to sign for as they left.

• Responsible for Daily Deposits to Federal Reserve and National Banks in accordance

with company standard operating procedures.

Commercial Parts Driver 2003-2005

Auto Zone Indianapolis, IN

• Delivered Automotive parts to commercial customers along established routes.

• Utilized computer and catalogs to ensure the proper parts were sent.

• Collected Customer payments and logged them into the computer.

• Stood in as Parts Counter Clerk when needed in the store.

• Unloaded incoming stock from semi and helped place stock on the proper shelves and

hooks according to established plan-o grams.

• Ran cash register as needed.

• Obtained ASE Parts Pro Certification.

Contractor 2000 - 2002

Classic Restorations Inc. Indianapolis, IN

After obtaining a Contractors License I was involved with all aspects of general carpentry

and restoration to include but not limited to:

• Supervising Employees.

• Writing Estimates and Bid Proposals.

• Procure Subcontractors for Plumbing, Electrical, HVAC, Concrete and Masonry.

• Coordinate with the Indiana Historical Preservation Society on Various Projects.

• Obtain Building Permits.

• Design, manufacture and install custom interior doors.

• Order supplies and equipment.

• Time and material management.

• Innovative Design and manufacturing of custom trim, cabinets and furniture.

• Filigree Reproduction and Instillation.

• Wood and metal framing.

• Finish Carpentry.

• Equipment Maintenance and repair.

Education

Franklin Central High School Indianapolis,

IN

• 63B Power Generation Light Wheel Mechanics Course Ft Jackson, SC

• 71M Chaplains Assistant Ft Monmouth, NJ

• Primary Leadership Development Course Ft Knox, KY

• Basic Non Commissioned officers Course Ft Monmouth NJ

• The Army Maintenance Management System Ft Carson CO

• Substance/Alcohol abuse training for supervisors Indianapolis, IN

• Fork lift and power jack training Indianapolis, IN

References available upon request

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