Customer Service Human Resources

A mi Patel

*** **** ********** ****, *********, PA 19465

Email: ***.*****@******.***

Phone Number: 814-***-****

Objective: To obtain an entry-level position in the human resources field.

Education

Wilkes University, Wilkes-Bar re, PA

Bachelor of Ar ts in Psychology g raduation:

Fall 2014

Relevant Course Work:

• Industrial and Organizational Psychology

• Fundamentals in Human Resources

Work Experience

Walmart Store, Exeter, Pennsylvania J anuary 2015 to

P resent

Assistant Manager

• Knowledge of working with the SMART system, TELXON

• Experience with the hir ing process: recruiting, interviewing, and reference checks

• Abili ty to work as a team and to priorit ize tasks

Walmart Distribution Center, Clearfield, PA August 2014 to

November 2014

Human Resources I ntern

• Created a system to make it easier to register and assign computer based t raining

over 800 associates

• Gained exposure to hi ring process, payroll, benefits, LOAs and job t ransfer

• Made appreciation award bundles for associates

• Experience working with Human Resources software: GRS, GTA, GLMS, GAIN, Kenexa BrassRing

• Excel, M icrosoft Word, Outlook

Institute of Human Resources and Services January 2014 to May

2014

I ntern

• Office work, type documents for a foster care agency

• Meeting foster children to assure their safety

Dunkin Donuts, Clearfield, PA M ay 2008 to

November 2014

Shift Leader

• Responsible for counting safe and organization of the store

• Provide customer service and respond to customer inquir ies

• Train new employees

Wilkes University, Wilkes-Barre, PA January 2012 to April

2013

Student Ambassador, Admissions Office

• Responsible for putting data into EMAS of interested students

• Assisting professional staff at open house by directing families and answering questions

about services and classes

• Recruiting students to apply, provide information about upcoming events

Membership

Wilkes University, Wilkes-Barre, PA January 2011 to May

2014

I ndian Cultural Association Secretary

• Schedule meetings, send out emails, plan and organize events

• Helped increase audience attendance by over 35%

Dean’s List Fall of 2013

T r ilingual: E nglish, Gujrati, H indi

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