Management Project Manager

San Jose, CA-*****

*********@*****.***

Mobile: 408-***-****

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Summary:

* Agile Certified Professional (ACP/PMP) with over 11 years of

experience in the IT industry.

* Expertise in managing large cross-functional projects with IT and

business professionals at all levels from individual contributors to

executives (VP, SVP)

* Delivered multiple projects on time, scope, quality and budget by

effective team management, clear communication and building

relationships with projects team member and stakeholders.

* Managed product backlogs, schedule and budget management, risk

analysis & mitigation planning, business & technical impact analysis,

user acceptance testing, training, stakeholder & vendor management for

multiple concurrent projects

* Expertise in requirements gathering, evaluation, selection and

implementation of new opportunities in line with strategic direction

of organization.

* Strong analytical, problem solving, communication, interpersonal and

influencing skills. Led and motivated individuals to maximize

productivity while fostering cohesive teams in a virtual environment

* Strong technical background with experience in SDLC using agile

development processes

* Expertise and hand-on experience with business intelligence and

reporting

* Strong technical background in SAP Xcelsius Dashboard (4.5/2008), SAP

Business Objects, SQL, Data Warehousing, Data Modeling, Database

Design, Data Migration, Capacity Planning, Space Management.

Technical Expertise:

RDBMS Skills Oracle-8i/9i/11i, MS-SQL Server, PL/SQL, MS-Access,

Database Normalization, Data Modeling, Entity Modeling,

Reverse Engineering, MS-Excel and SQR.

Applications Xcelsius 4.5/2008, Business Objects 5i, Crystal Report

9.0 and 11.0, Crystal Report Enterprise, PL/SQL, Visual

Basic 6.0, VB Script, C, C++, ASP, Pascal, HTML, Oracle

4.5/6i forms, Oracle 6i Reports, Oracle Application

11i, Front Page, CGI, Perl and Scripting, Java, SaaS,

SFDC

Operating Windows 98, Windows NT, Windows 2000, Windows XP,

systems Unix/Linux.

Education & Certifications:

. PMI certified Agile Certified Professional, PMI-ACP - Dec 2014

. PMI certified Project Management Professional, PMP - July 2013

. Oracle9i Database Administrator Certified Professional (OCP) - July

2003

. Bachelor of Engineering (Electronics) with Distinction, INDIA - June

1999

Experience:

Accenture/Microsoft, Hyderabad, India June 2012 to

June 2014

Project Manager

. Managed global enterprise systems consulting application portfolio and

systems lifecycle

. Identified and resolved impediments, tracked progress, managed product

backlog, facilitated release planning, delivered high quality tested

software with Agile teams

. Partnered with cross-functional development teams to monitor the

process to successfully design, develop, release projects on time with

highest quality

. Defined enterprise system applications roadmap and FY features by

prioritizing the production/platform issues and tagging them to each

Monthly/Quarterly releases for better tracking.

. Aligned delivery of multiple enterprise system application FY features

by identifying dependencies, production/platform issues and tagging

them to each monthly/quarterly releases

. Defined and prioritized risk register for each release proactively and

built mitigation plans

. Responsible for end-to-end UAT of multiple enterprise services

consulting applications by facilitating IT & Business meetings,

resolving critical/everyday UAT issues, distributing daily UAT

updates/reports to Business, engineering and QA teams

. Administered all Agile/Scrum processes and mentored the team members

Environment: SharePoint, Vstf, Excel, PowerPoint, Visio, MS Project

2013, MS OneNote, ETL

Symantec Corp. Mountain View, CA Sep 2007 to Aug

2010

Project Manager/Sr. Business Operations Analyst,

. Primary responsibilities included project management, process

development and improvement, team leadership & mentoring, workload

balancing and metrics analysis and people management for the reporting

development team.

. Successfully delivered Global Services Operations Business

Intelligence dashboards development projects that provided users

precise data visibility and slicing-dicing of data for Professional

Services organization to maximize ROI, profitability and track cost,

utilization rate, backlog and timecard compliance.

. Created & managed project scope, milestones, schedule & budget

planning, risk planning, risk response strategies & mitigation

planning.

. Managed a BI project for forecast and in-depth metrics management

allowing executives to better manage P&L results which contributed to

improved margins and client satisfaction by reducing processing time,

improving billing linearity & timecard compliance.

. Managed a team of reporting analysts both on-shore and off-shore to

service Professional Service, Services Finance, Product Management and

Order Services Group and relationship with vendors such as Quick

arrow, OpenAir, Salesforce.com "SFDC" and Saba for new enhancements

and quarterly maintenance release cycle.

. Interfaced with cross-functional teams spanning Consulting Services,

Product Management, Finance/Sales, Revenue Accounting, Education

Services, Business Critical Services group senior management and

global users to understand their business needs and helped them by

developing, automating and managing reports and dashboards.

. Managed UAT for Xcelsius dashboards and BO reports with business

users. Planned and managed end to end process for any new

requirement/enhancement and communicate that end users.

. Subject matter expert in pipeline, bookings, delivered revenue,

recognized revenue, resource utilization.

. Developed innovative and self-serve executive dashboards with

sensitivity analysis for better customer usability, better data

insight and low cost maintenance.

. Managed reporting analyst team both on-shore and off-shore to service

Professional Services, Services Finance, Product Management and Order

Services Group.

. Mentored BO users and managed business objects and dashboard developers.

Environment: SAP Xcelius 4.5/2008, SaaS, Jira, ETL, CRM, SCM, SAP

Business Objects 6.5.1/XI, Webi 6.5, Designer, Supervisor, Broadcast

Agent, Info view, SQL, PL/SQL, Xcelsius Dashboard, Quick arrow, Sales

Force, SABA, HTML, XML, Oracle 9i and Windows NT, Excel and Access.

Carrier IQ, Mountain View, CA Jan 2007

to Sept 2007

Business Analyst

* Interacted with the end users and higher management to gather

requirements for reports and data analysis.

* Deployed Crystal Report Server in Linux environment.

* Created views and stored procedures for reports using complex SQL and

created the complex Crystal reports (On demand, AdHoc Reports,

Frequency reports, Summary Reports, Sub Reports, Drill-down, dynamic

grouping, Cross-Tab, Graphical and Charts).

* Published the reports in crystal enterprise and scheduled the reports

depending on the users request to receive in different formats (Email,

Public folder etc).

* Handled administrative tasks via Crystal Enterprise for reports

publication, scheduling, user security.

* Responsible for creating the complex Crystal reports (On demand, AdHoc

Reports, Frequency reports, Summary Reports, Sub Reports, Drill-down,

dynamic grouping, Cross-Tab, Graphical and Charts).

Environment: Crystal Reports XI, Crystal Enterprise XI/10.0, Business

Objects XI, Business Objects 6i, Oracle 9i, SQL * Plus, MS-Excel, MS-

Access, SQL Developer, Linux, Toad, SQL Loader, Perforce.

Hitachi Data Systems, Santa Clara Feb 2006 to

Dec 2006

Business Analyst/Business Objects Dev.,

* Actively involved in gathering requirements, analyzing, and

documenting business requirements, functional requirements and data

specifications for Business Objects Universes and Reports.

* Worked with Business users for project status and data migration

reports using Business Objects 5.1 and Crystal Reports 11.0.

* Created reports using queries, drill down, functions, cross tab,

functions, hierarchies, rank, charts, dashboard, sorting and group by

sorting, master detail, formulas and sub reports.

* Created standard templates for all the HDS custom reports and tested

all SABA custom and out of box reports by Info view and Saba

Application.

* Loaded data using oracle SQL*Loader utility. Extracted data from

different data sources by Crystal Report to flat and pipe delimited

files, wrote the control file and loaded data into the tables.

* Actively involved in data migration from different data sources and in

UAT for reports.

Environment: SABA 5.2/5.3, SaaS, Crystal Reports XI, Crystal

Enterprise XI/10.0, Business Objects 5x, Business Objects XI,

Oracle 9i, SQL * Plus, Excel, SQL Server 2003, Access, SQL,

PL/SQL Developer, Toad, InterBase etc.

Intellisync / Nokia, San Jose Sept

2005 to Feb 2006

DBA/Data Analyst,

* Created parameterized drill-down dashboard reports, cross-tab,

conditional, Top N, Summary, Form, OLAP reports and sub reports and

also with formatting options such as Charting, Mapping, Grouping,

Sorting, Alerting, Field highlighting, Drill-down, Parameter prompts,

Templates.

* Created views and Procedures and integrate Crystal Reports with

SQL and Oracle databases using Views and Stored Procedures and

Functions.

* Worked with the higher management in Marketing, Sales and

Finance departments to gather requirements for their reporting

needs.

Environment: Crystal Reports XI, Business Objects XI, Crystal

Enterprise XI/10.0, SQL Server 2003, MS-Access, SQL, T-SQL,

Sales force, Quick arrow etc.

Catholic Charities, San Jose Sept 2000 to

Sept 2005

Crystal Report Developer,

* Involved in project planning, setting up the security, menu design,

screen layout, screen design, development, documentation and creating

reports.

* Designed Crystal Reports using version 11.0 with Crystal reports

formulas, Grouping, Parameters, Selection criteria to handle the

report requests. The reports were from Tables, Stored Procedures,

Views and Command Objects.

* Developed web reports using crystal reports and migrated the existing

reporting system to higher version and published them using crystal

enterprise.

Environment: Windows NT 4.0, Crystal reports 9.0, 11.0, Business

Objects XI, MS Excel, SQL Designer, MS SQL Server 6.0-6.5, SQL.

Work Status:

* US Citizen and no work authorization required

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