Manager Management

BAOLIAN PAUL XU - US Citizen

SAP Basis Administrator

E Marilyn Rd, Phoenix AZ 85032

Cell 630-***-****, Email *************@*****.***

SUMMERY OF SAP TECHNICAL SKILLS

Over 19+ years of experience in Information Technology industry including seven years solid experience in SAP

Basis Administration. With strong technical and organizational skills, play lead role to solve critical issues in

SAP projects.

• Implemented SAP landscapes and systems

o ERP 6.0 EHP4 landscape in cluster HPUX, Oracle 10.2.0.4, Solution Manager 7.0 EHP1

o CRM-WCEM landscape, including CRM7.0 EHP1, NW7.31 NWDI Java stack with add-on

WCEM2.0, MDM7.1, Solution Manager7.1, database Oracle 11.2 in window 2008 R2

o BI-BPC landscape, including NW7.31 BPC10 with BI_CONT 7.47, Business Object (BOBJ)

XI 4.0/4.1, Crystal Reports, WEBI, Dashboard (XCelsius), Business Explorer, and DB MS SQL.

o Part of complex ERP and BW landscape, including MII 12.1 HA cluster, SCM7.0, SEM7.0,

TREX, NW7.02 BI, Oracle 10.2.0.2 in window 2003 R2

o Severs and add-on, NW7.1 Mobile, NW7.4 PI, NW7.2 CE, Sybase SUP and E-Commerce

• Upgraded SAP to integrate CRM, ERP, BW and Solution Manager systems

o CRM 5.02 / NW7.01 to CRM 7.0 EHP2 / NW7.31

o NW Enterprise Portal 7.01 to EP 7.31

o Solution Manager SM7.01 to 7.1

o ERP 5.0 to ERP 6.0 EHP3 with AIX UNIX in HA cluster

o NW Java Stack Enterprise Portal 7.31 to 7.4

o Migrated CRM 7.01 from Oracle10.2 in Window 2003 to MS SQL in Widow 2008 R2

o Converted BW 3.5 non-Unicode to NW 7.0 BI Unicode with Oracle 8.2 to 10.2

• Expertise in SAP Solution Manager architecture, configuration, functionality

o Setup project to layout SAP roadmap, including Project Preparation, Business Blueprint

SOLAR01, Realization SOLAR02, Business Scenario, Business Process, and Documentation

Repository

o Established functional areas to cover SM_WORKCENTER Configuration, Administration,

Incident Management, Change Management, Test Management, Technical Monitoring and

Management

o Built Solution Manager functions, such as MOPZ, Report, Solution, EWA, RCA, SLD, ITSM,

LMDB, SDCCN, CEN CCMS, Diagnostics, BP, Service Desk, Incident Management, Project

Cycle, TBOM, BPCA, QGATE, and ChaRM

o Configured satellite systems in centralized SLD, setting up connections through RFC, TCP/IP

and HTTP protocols, to install and update various connection Agents and Adaptors

o Implemented applications and tools, like Wily EM for Java stack monitoring, Redwood CPS for

centralized job scheduling in multiple time zones, integrated business role to user authorization role

• Extra development background helped SAP project

o Created ABAP Automation Tool to check system by script, instead of manual operation of T-

code

o Developed ABAP query to convert ERP4.7 queries to ERP6.0 in functional areas SD, PP, FI,

CO and MM with the development RICEF process

• Computer language, OS, and database

o Language includes Assembling, BASIC, FORTRAN, C, C++, Script Perl, UNIX K-Shell, C-

Shell, Dot NET, Java, JavaScript, ABAP and SQL

o OS from VMS, UNIX (AIX, HPUX, Solaris), LINUX to Window

3.5/4.0/NT/2000/XP/VISTA/7/8, and window X64 2003/2008 R2

o Database include Oracle 7.2/10.2/11.2, SQL Server 2005/2008, DB2 on AIX, MaxDB in

NW7.1PI

EDUCATION

• Master of Science, Geophysics, University of Alberta, Canada, 1989-1991

• Bachelor of Diploma, Space Physics, University of Science and Technology of China (USTC), 1978-1982

AWARDS

• Achievement Award in SAP BW upgrade project, SpectroLab Boeing, 2010

• Work and Beyond Award in wireless CDMA, Lucent, 2000

• Employee Excellence Award, Lucent, 1997

• Research Funding Award from Youth Scientist Foundation, Chinese Academy of Science, 1987

PROFESSIONAL EXPERIENCE

2014.9 – 2015.1 BWI Group Inc, Brighton MI – Upgrade Solution Manager 7.01 to 7.1 with

Functional Conversion of Service Desk to Incident Management

• Led SM upgrade from 7.01 to 7.1 SR1 SP11, and Oracle 11.2.0.2 to 11.2.0.4

SAP Basis Lead

Consultant • Created technical and functional upgrade plan

• Designed project roadmap to complete high and low level design document

Assigned by Startling • Setup upgrade schedule and procedures

Software Inc • Provided user training for interface change from SAP GUI to SM7.1 Web UI

• Built to upgrade two Mock Trial servers, investigated all technical issues

• Managed downtime execution in production server

• Executed system cut-over to make go-live in January 2015

• Coordinated with functional team to setup transaction period, converting SM7.01

Service Desk to SM7.1 ITSM Incident Management

• Documented authorization management to handover access control to BWI HR

• Support critical issues for post upgrade

2014.6 – 2014.8 Accenture PLC, Cincinnati OH – Implementation of SM 7.1 SP10

SAP Solution Manager • Recovered SM7.1 system that was offline one year ago, due to failed stack upgrade

Architect/Consultant and wrong configuration

• Designed dual solution manager landscape, to layout Diagnostics Agents and dual

Assigned by Experis Host Agents for all of SAP Primary and additional APs

Manpower Group • Upgraded SM7.1 stack SPS07 to SPS11, to implement release notes and bug fix notes

• Completed system and basic configuration to rebuild SLD with LMDB, Wily Intro-

scope 9.15

• Updated all ST-PI and SP-A/PI to latest release level in the landscape

• Built functions to create Project, Report, Solution, EWA, MOPZ, Data Volume

Management, System Monitoring, BP, and Incident Management

• Configured Test Management, test preparation for BW Project and Solution, worked

with PMO and testers to identify TBOM work list, analyzed release and stack change

by BPCA, managed test plan to create test cases and report template for test process

management

2013.10 – 2014.5 Sterling Software Inc, Troy MI – Implemented BI Adoption by RDS, based on NW

BI7.31 EPM-BPC10.0, ERP6 EHP6, and BO Business Intelligence Platform 4.0

• Planning implementation for NW7.31 BI with EPM & BPC, to cover hardware

Independent SAP Basis

Consultant sizing, designing landscape, client strategy and CTS transport setting

• Upgraded NW BI 7.31 stack from SP03 to SP08, plus add-on component BP-BW

7.31V2

• Implemented NW7.31 add-on CPMBPC and POASBC

• Worked with BOBJ and BI consultants activated multiple financial and purchasing

analytic reports, using Crystal Report, WEBI and Dashboard

• Built central SLD landscape with Solution Manager7.1 that included ERP, CRM, NW

BI, BOBJ, NWDI, MDM, NW Java and add-on WCEM3.0

• Implemented latest OSS notes for new release

• Configured system clients, CTS transport domain, layers, and routes

• Completed post installation activities, including system tuning, VMC buffer sizing,

dialog and background processes, SICK, and HTTP SMICM

• Scheduled background jobs in DB13

• Full SAP backup before the system to be delivered to develop team

• Configured BIA RDS building blocks, B03, BW1, BS1, BW2, BS3, B05

• Updated SM 7.1 SP04 to SP10, rebuilt CTS and functional areas, reconfigured Test

Management that included above new building blocks in the test plan and test cases

2013.6 – 2013.8 Cycling Sports Group Inc, Madison WI – Implemented Solution Manager 7.1 for

upgrade project ERP6.0 to ERP6.0 EHP6

• Implemented Solution Manager 7.1 with base load stack SPS04

SAP Basis/Solution

Manager Consultant • Upgraded to latest Stack SPS08 by SUM 1.0 SPS08 on Oracle 11.2.0.3

• Implemented latest OSS notes for new release and stack package

Assigned by Dickinson • Setup central SLD

+ Associates Inc • Executed Preparation and Basic Configuration, Managed system configuration.

• Setup SAPOSS connection to SAP, and RFC connection in the landscape

• Built Solution Manager functionalities, such as Maintenance Optimizer, Project Road

Map

• SOLMAN Functional support to cover SD, MM, FI/CO with Scenario, Business

Process in Blueprint

2013.1 – 2013.6 Fulcrum Global Technologies Inc, Chicago IL – Implementation of CRM WCEM2.0

for B2B Sale, based on CRM7.01, WCEM2.0, MDM7.1, and NW7.31 Java

• Designed system landscape to meet request of hardware and software

SAP Basis Consultant

• Installed NW7.31 Java SPS04 with usage type AS Java, NWDS, DI, Adobe, and add-

Assigned by Sterling on WCEM2.0

Software Inc • Installed MDM7.1 SPS09 with multiple Instances, including MDM Server MDS,

Import Server MDIS, Syndication Server MDSS, and Shared Content Server MDM-SH

• Installed NW Gateway Foundation 7.40

• Upgraded CRM7.01 stack level SPS06 to SPS08

• Registered Database, Server and Host in the centralized SLD in Solution Manager

• Tuned up system by running SQL script to create database schema, table space and

data files in MDM

• Consulted Develop Team to perform SAP middleware and server configuration, to

connect MDM, WCEM, NWDS with backend CRM through TCP/IP, HTTP and

ABAP protocol

• Maintained SM functional areas, Change Management, Technical Management, Test

Management, Incident Management, to support DEV team testing and debugging

2012.6 – 2012.12 Mitsubishi Electric Automation Inc, Vernon Hills IL – Upgrade CRM5.02 to CRM7

EHP2 and NW 7.0 Portal to 7.31, Integrated with ERP6 EHP5 landscape

• Upgraded CRM, NW, Databases Oracle 10.2.0.2 to 11.2.0.3, and migrated Window 2003

SAP Basis Consultant

to Window 2008 R2

• Prepared for sand box and mock trial to make system refresh

Assigned by Sterling

Software Inc • Updated kernel to REL 720_EXT with the highest available stacks in preparation stage of

the proejct landscape

• Optimized CRM upgrade procedure using SUM, minimized runtime in Develop and

Testing system, and minimized downtime in Production system

• Installed multiple dialog severs with primary CRM product instance

• Performed cutover planning and execution in mock go-live trial and formal go-live

weekend

• Integrated BI Java with CRM Web template through Configuration Wizard CTC

• Integrated CRM WebClient with backend ERP by CRM Transaction Launcher

• Configured ABAP Trust with SNC, SSL and SSO in post upgrade activities

• Implemented Java SSO over SNC EP with SAP logon tickets by Java Visual Admin

• Configured CRM VMC container

• Configured CTS for change transport service

• Configured CRM GroupWare Connector 5.0

• Configured Adobe ADS service

• Tuned up performance, setting up parameters in instance profiles

• Setup security roles in CRM, to map CRM business rules to user authorization roles

• Created local authorization roles in CRM, BI and ECC servers, to build global

authorization profiles assigning to SU01 in CUA configuration of Solution Manager

• Converted NW Java UME to LDAP, CRM ABAP database for BI integration with CRM

• Performed client copy and full backup before system online

2012.3 – 2012.5 IBM AHO Delivery Center, Dubuque IA – Maintenance SAP system in IBM low cost

center for Veyance Inc in Poland

• Worked with DEV team to fix interface bug in NW7.1 PI

System Management

Specialist • System Readiness Checking with Debugging for PI Trust CA Certificate issue

• Upgraded NW PI 7.1 from Stack level SPS06 to SPS17

Assigned by AR Tech • Configure Remote and Local Printers in ERP4.6B landscape through SPOOL

Information LLC management

• Created upgrade plan for ERP4.6B systems to cover Kernel Update, SPAM/SAINT

upgrade, and 4.6B to 4.6C EHP upgrade

•

2011.5 – 2012.3 Sterling Software Inc, Troy MI – Implementation of B2B Sale, including ERP6 EHP5,

CRM7.01 WEB UI, NW7.01 BI, BOBJ XI 4.0, NW Mobile 7.1 and Solution Manager 7.01

• Performed capacity planning and hardware sizing, to design system landscape and

Independent SAP Basis

Consultant implementation strategy

• Collaborated with DEV team to decide scenarios and deployment sequence

• Installed Solution Manager 7.01 with Oracle 11.2 in window 2008 R2 Server

• Performed SOLMAN_SETUP to complete SOLMAN System Preparation and Basic

Configuration

• Configured Solution Manager functions for Project Scoping, Roadmaps, Business

Scenario, Business Blue Printing, Process Steps, Documentation Repository, Test Plan

and Change Management

• Installed ERP 6.0 EHP5 with Oracle 11.2 in window 2008 R2

• Installed BOBJ XI4.0, to configure its CMC, dashboard

• Installed NW Mobile 7.1 with Oracle in window 2008 R2

• Migrated CRM7.01 from SQL Server window 2003 to Oracle 11.2 window 2008 R2

• Created TMS domain and transport layer to connect DEV/QAS/PRD in landscape CRM,

ERP and BI

• Ran SOLMAN_WORKCENTER to configure managed systems, to setup SMSY,

centrlized SLD, various RFC, and TCP/IP protocol for dedicate client and server

• Performed SOLMAN_WORKCENTER to configure SOLMAN functional areas,

including BP, Service Desk, test plan with TBOM, BPCA, test evaluation, Incident

Management, ChaRM and QGate

• Integrated CRM Business Role with PFCG Role

• Coordinated DEV team to setup CRM E-Commerce with NW7.02 Java

• Activated SNC with SSO logon

• Troubleshooting for WAS multiple sessions with CRM Business Roles

• Integrated BOE XI 4.0 with NW Mobile7.1 Server, to use BOE Configuration Console

Management to connect Dashboard

• Configured FQDN, CRM 7.01 WebClient, NW 7.1 Mobile DOE, Web UI, IPC with VMC

Container

• Tuned up VMC buffer size and related parameters specified in instance profiles

2010.9 – 2011.4 BWI Group Inc, Dayton OH USA, Luton UK, Krosno Poland – Global ERP

Implementation Project

• Installed Solution Manager 7.0 EHP1

Independent SAP Basis

Consultant • Performed basic, system, and managed system Configuration in Solution Manager

• Built blueprint for ECC6.0 EHP4 Implementation Project

• Specified roadmap for Blueprint, Customization, Development and Testing activities

• Coordinated with PMO to create user authorization role and profile in ECC and

Solution Manager

• Developed Query groups, Info Sets and Queries in functional areas SD, FI, CO, MM,

and PP for system cut-off from ERP4.7 to 6.0

• Configured Solution Manager Service Desk to replace client’s Support Desk, training

end-users how to use new ticket system during the project implementation, go-live

and post activities

• Performed Client copy to backup official client before the system go-live

• Supported onsite ERP go-live in Dayton OH US, Luton UK, and Krosno Poland

• Configured central Job Scheduling Management with SOLMAN Redwood in

multiple Time Zones

• Analyzed system performance to investigate hardware bottleneck, to upgrade ERP

memory before system go-live

• Tuned up dispatch Response Time to modify parameters in the wait, roll in, load and

request time span

• Handled urgent Transport Request from customer to transport data from DEV to QAS

then to PRD

• Led BASIS team to setup background Job and system monitoring

• Monitored FTP and IDOC GXS data through SAP CCMS and PI process

• Debugged to fix the data error occurred in the FTP, GXS transport and PI

• Modified Spool Configuration to support multiple languages, English and Polish

2009.9 – 2010.9 SpectroLab, Sylmar CA – Upgrade, Implement and Maintain SAP Landscapes

• Maintained SAP BI, ERP, EP, MII clusters, and servers SCM, SEM, TREX,

SAP Basis Consultant

Assigned by V3IT Inc Solution Manager

• Solved critical issues, like Oracle failover, single sign-on SSO in Kerberos5, BI

In house and go-live index errors in SM21, Runtime dump in ST22, and performance tuning in ST02,

onsite ST03

• Performed daily, weekly DB backup and snapshot with scripts and BRTOOLS

• Performed weekly analysis of EWA Report for ERP and BI production systems, to

created weekly status meeting report, to plan maintenance task

• Performed system copy and refresh for Boeing compliant OS background change

• Setup SNC logon and SSO for ABAP and Java, and SAP GRC security access

control

• Installed License and Maintenance Certificates, applied SAP OSS notes

• Opened tickets asking to create access key from SAP Service Market Place for

Object Modification when DEV team required

• Installed HA clusters ERP ECC 6.0 EHP4, NW7.01 BI, MII12.1, EP7.01, and

server SCM7.0, SEM7.0, and Wily Intro-Scope 8.1

• Installed dual Solution Managers SMP and SMD, to setup SAPOSS connecting to

SAP Market Place

• Installed and configured diagnostic adaptors, add-on patches and components with

SDCCN

• Performed Basic Configuration, System Configuration and Managed System

Configuration, to build RFC connections, System Monitoring, Solution Monitoring,

Organizational Change Request Management, Maintenance Optimizer, Reports,

Solutions, CCMS, and EWA

• Updated SPAM/SAINT Package and ST, ST-PI, ST-A/PI adapters

• Upgraded NW BW 6.4 none Unicode to NW BI 7.0 Unicode with Oracle 8.2 to

10.2

• Supported onsite go-live for ERP and NW BI

2009.4 – 2009.9 Central Garden & Pet Inc, Schaumburg IL – Upgrade ERP5 to ERP6 EHP3

• Setup X-window, pre-upgrade checking OS & DBA accounts remote access to AIX

SAP Basis Consultant

Assigned by V3IT Inc • Created XML file from Solution Manager Optimizer to get stack list

• Download packages from SAP Service Marketplace

In house and go-live • Removed out of service Java stack because its code left over to block the upgrade

onsite • Upgrade sand Box QAX from ECC 5.0 to ERP ECC 6.0 EHP 3 on IBM AIX server

• Upgraded DEV, TST servers from ERP5.0 to ERP ECC 6.0 EHP3

• Upgraded PRD Cluster from ECC 5.0 to ERP ECC 6.0 EHP3 with Oracle 10.2.0.2

• Setup TMS transport domain to transport CR from DEV-TST to TST-PRD

• Managed transport requests until the system handover to customer

• Configured Solution Manager7.01 for managed systems PRD, TST, DEV and QAX

with Maintenance Optimizer, Service Stack, Report, Solution, CCMS and EWA

2008.10 – 2009.4 V3IT Consulting Inc, Naperville, IL – SAP Training

• SAP BASIS and SAP Security GRC access control training in house

SAP Basis Consultant

1997.10 – 2008.6 Alcatel-Lucent, Lisle IL – Development of Wireless 2G,3G CDMA, 3+G EVDO

• Designed and developed Adaptor of Licensing Server for EVDO system

Lead Software

Engineer (MTS) • Led CDMA RCS-CP System transition to Bell-Lab in Beijing China

• Developed many CDMA and EVDO features for Verizon, Sprint, NEXTEL,

NTT…

1996.6 – 1997.10 Lucent Technologies Inc, Naperville IL – OSPS Offer Management & Development

• Designed to program CGI, SQL for on-line shared DB service (SDS) with Oracle

System Analyst/Admin

Assigned by Triple-I Inc 7.2

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