Executive Secretary

Joan Rebecca John

*****, ***** ***

BRISTOL, WI *3104, USA

CELL: 262-***-****

EMAIL: ***********@*****.***

Career Objective: Sr. Executive Secretary with 7+ years collated experience

in administration and human resources in Bahrain, Middle East now seeking

an executive position within a reputable organization.

Summary of skills:

. Fully proficient in computing & excellent communications

skills

. Ability to improve work performance in an active fast

paced, demanding environment.

. Flexibility, reliability, pleasing personality, strong

drive for innovation and results.

. Received cash rewards & recognition often for exemplary

and outstanding work.

Professional Experience:

BAHRAIN STEEL

Executive Secretary to The Chief Executive Officer

Aug 2014 - Feb 2015

. Liaison with sr. management and staff of the Company, affiliates,

Shareholders / Board members on behalf of the CEO

. Coordinate and facilitate the CEO's calendar to arrange appointments,

weekly meetings and quarterly conferences

. Prepare statistical reports, Board power point presentations, manage

expense reports and spreadsheets

. Handle classified letters, documents while maintaining top

confidentiality & priority for the CEO's office.

. Reviewing memos, purchase orders, proposals, proof reading before

obtaining approvals.

. Manage all business travel arrangements, itineraries and agendas.

MASHREQ BANK

Executive Secretary to The Country Head / Head of Corporate Banking

June 2008 - Aug 2014

. Responsible for corporate admin support in main office.

. Obtaining relevant approvals and administer official letters.

. Liaise with Head Office Dubai- International Banking Group for Area

Management requirements.

. Assisting various depts: Retail Banking, Emerging Corporates, Operations

& Finance.

. Finalize agendas, diarize calendar schedules and organize business travel

itineraries.

. Prepare detailed, confidential reports and submit within given deadlines.

. Manage and complete projects assigned from CH on priority.

. Draft action plans and implementation of Country employee engagement.

. Coordinating internal & external meetings, trainings, interviews & video

conference calls.

. Screening all calls, visitors and maintaining classified files for CH.

Coordinator for HR & Administration department:

. Administration:

o Vendors & contractors - all letters, contracts, invoices and

processing of cheque payments.

o Dealing directly with PRO for residence permits, all types of

visas', immigration, medical & labor issues.

o Preparing all reports: detailed employee quarterly reports, monthly

staff MIS, manpower plans, forecast/budget.

o Handling all medical Insurance - claims, membership cards, invoices.

o Managing all hotel reservations, ticket itineraries & limo bookings.

o Drafting all staff letters - standing instructions, salary

certificates, appointment, resignation, service, inter- office

memos, warnings, promotions, staff loan accounts, etc.

o Processing all staff forms - leave, educational, airfare, rewards,

club, admin requests' visa approval, official travel, personal

loans, claims & reimbursements, daily & international mobility

allowances.

o Marketing & Printing requirements- Mashreq Ads', staff & bank's

requirements, stationery, daily mail & shipments.

o Responsible for HR policy awareness, implementation and standard

operating procedures are adhered.

. Recruitment:

o Identifying candidates', interviews calls & induction process.

o Central Bank of Bahrain applications, approvals & interviews.

o Handling international mobility inward and outward for

internal staff placements.

o Outsourcing of direct sales representatives from hiring

agencies, contracts & salaries.

. Training & Development:

o Banking and Finance training schedules & registration for all

staff.

o Assists with Talent Management & departmental training.

. Compensation & Benefits:

o Preparations of monthly payroll, increments and submit to

Central Accounts Dept, HO.

o Employee extra mile & spot rewards recognition.

o Managing the HRMS system for employee data.

o Organizing annual leave for depts and handling SSHR system.

. Performance Management:

o Handles all Job Descriptions, MBO's and completion of annual

appraisal system for the Bank.

o Spearheads HR related issues between line managers and staff.

. Employee Engagement:

o Initiate staff gatherings, town hall sessions & breakfast

meets

o Organize dept meetings to initiate improvement and enhance

culture.

Fortune Promoseven

Events & Marketing Assistant

Sep 2007 - Jun 2008

. Administrative role in the department for event related projects.

. Conducting events on a large scale for elite clients and customers

from scratch to finish..

. Normal office routine, maintaining proper filing procedures,

appointments and schedules.

. Handling multiple client requests for ad requirements, design and

printing, public relations and media.

. Provide support for laying out presentations & proposals to meet

tight deadlines for tenders on various high profile clients

. Negotiating with local suppliers, 5 star hotels, for acquiring best

rates for client specifications.

. Preparing job estimates for costs needing to be invoiced for

services rendered to campaigns held by clients.

. Managing, and customizing numerous department databases for quick

reference.

. Deal with direct marketing aspect by direct mail and other strategic

methods.

. Playing an active role in ensuring quality assistance, and customer

service exceeding client expectations.

BMMI - INCHCAPE SHIPPING SERVICES

Operations Assistant

Nov 2005 - May 2006

. Operational support with logistic & husbandry services for naval

vessels by liaising with Sea Port and Contracting Suppliers.

. Crew Handling - booking of airline tickets and hotel reservations,

organizing meet & assist + transportation for naval vessels.

. Finance support with regard to invoices, D/A's, US Navy call summary

sheets & other financial documents + reports.

. Updating the Ship Control &Tell Tale Sheet with estimate & final

figures, tallying them with invoices and closing a ships call in

port, uploading the Final Update to the NRCD/US Base in Bahrain.

. Supporting the Port Mgr with reports for assets and facilities used

at the Sea Port for British, Canadian, Australian navies.

. Preparation of Quality Questionnaire Monthly reports, etc and

submitting to the Defense Serv. Mgr.

EMBASSY OF THE UNITED STATES

Escort

Feb - Jul 2004

. Supervising maintenance work conducted over the Embassy & US

government housing properties.

. Assisting the FMS Dept as being an escort for upkeep of the US Embassy

building work.

. Reports submission to the FMS Dept Head and ensuring completion of

work held at working stations.

. Maintaining proper security procedures and ensuring rules and

regulations are abided.

Education:

. Diploma in Business, Cambridge Intl. Exams - Sept 2005,

Gulf International Institute, Bahrain

. London A Levels - June 2002, Gulf Academy, Bahrain

. London O Levels - June 2001, Sacred Heart School,

Bahrain

Personnel Details:

. Marital Status : Married

. Sex : Female

References:

. Will be furnished upon request.

Contact this candidate