Customer Service Sales
Resume:
Pedro Lopez
**** *. ****, ***** ***, CA 92704 *********@*****.***
Professional Experience involving Retail Operations for Medium Sized Business.
Professional Skills
Retail Sales Experience Warehouse Operations
Point of Sales Familiarity Fork Lift Operation
Order Tracking FedEx & UPS Processing
Customer Satisfaction Spanish Speaker
Computer Repair Microsoft Soft Suite
November 2014 – January 2015
Work History
Customer Service Specialist - Seasonal, Best Buy, Costa Mesa, CA
Job duties involving Front End Cashier, Floating Sales Associate, and Warehouse
Assistant. Cashier and Sales Associate roles include product awareness, customer
assistance, customer programs, and station maintenance. Warehouse duties involved
online sales assistance, merchandise stocking, and loading dock operations.
August 2012 – November 2014
Sales Associate, Home Depot, Westminster, CA
Home Depot Certified Lift Truck Operator with Pedestrian Safety training. Knowledge of
basic hand tools, material cutting equipment, and project fabrication. Lumber, Hardware,
and Garden shop sales associate. Commercial Sales Associate experience involving
commercial product awareness, point of sales systems, contractor order delivery, and
phone sales.
September 2009 – December 2011
Customer Service Representative – Supervisor, Micro Center, Tustin, CA
Supervision of Service and Repair department to provide customers with product
knowledge. Quality management of service department to ensure customers receive
repaired device or given product knowledge of devices. Supervision of 7 person staff
including cashiers, technicians, and seasonal employees. Role duties included weekly
staff scheduling, customer service training, device inspection, and warehouse operations.
August 2006 – June 2009
Sales Associate, Godiva – South Coast Mall, Costa Mesa, CA
References available upon request
References
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