CASSIE SEALS
Hampton, VA *****
********@*****.***
Professional Summary
I am looking to join a company that I can grow with. I like providing customer service n a fast paced
environment. I have many years of experience providing customer service. I have great organizational
skills.
Skills
Verbal Customer service
Written Call center
Data entry Troubleshooting
Typing Problem solving
Experience
Customer Service Representative Feb 2014-Apr 2014
Faneuil Group- Hampton, VA
Answer inbound calls and provide customer service. Enter data, route calls, troubleshooting, problem
solving.
Data Entry Lead Oct 1999-Dec 2002
Givens Incorporated- Chesapeake, VA
Data entry, print labels, typing, filing, copying. Answer phone calls and provide customer service.
Customer Service Representative May 1997-Jan1999
West Telemarketing- Hampton, VA
Answer inbound calls and provide customer service. Enter data, troubleshooting, route calls and
problem solving.
Office Assistant Jan 1994-May 1994
Thomas Nelson Community College- Hampton, VA
Answer phones, typing, filing, copying, set appointments, route calls.
Education
High School Diploma: General June 1991
Phoebus High School- Hampton, VA
Certified Nursing Assistant Jan 1995
Medical Careers Institute- Newport News, VA
Early Childhood Development
Thomas Nelson Community College- Hampton, VA 1993-1998
References
Debra Watkins
2011 Egger Circle
Hampton, VA 23663
Betty Christian
1915 Demetro Drive
Hampton, VA 23663
Rhonda Christian
814 26th Street
Newport News, VA 23607