Medical Assistant Customer Service

THERESA NYE

********@*****.*** > 443-***-****

PROFILE: Highly motivated, well organized and versatile professional with

extensive experience in the Healthcare field. Excellent

communication and customer service skills. Experienced with many EMR

systems.

SKILL SUMMARY:

- Supervising / Scheduling

- EMR extensive software experience

- Lab Certification/Quality Control

- Patient Triage

- Liaison between primary physician and other medical staff, including

medical specialist

- Preauthorization for various insurance companies

- EKG- 12 Lead and Holt Monitor

- Sigmoidoscopy

- Phlebotomist

- Spirometry

- Prothrombin Time

PROFESSIONAL EXPERIENCE:

Neurexpand Brain Center April 2014 - September 2014

Medical/Administrative Assistant

- EMR E-Clinical

- Checked Insurance Coverage

- Scheduled Appointments

- Vitals

Bankers Life and Casualty 2013 - 2014

Acquired License to sell Health, life and Medical Insurance

Chesapeake Foot and Ankle Center- Pasadena, MD 2006

- 2013

Team Leader/Quality Assurance/Medical Assistant

- Quality Assurance for Surgical Center

- Team Leader/Back Office Supervisor

o Schedules

o Disciplinary Actions

Keep back office flow coordinated

o EMR

. GE- Centricity

. Traknet

. MD Logic

- Ordering Back Office/Surgical Supplies

- Triage patients

- X-ray patients

- Surgical Circulator

Chesapeake Research Group- Pasadena, MD 2006 - 2013

Medical Assistant

- Blood Draws and Injections

- Vital Signs and Safety Assessments

- Efficacy Assessments

Dr. Berez - Crofton, MD 1999 - 2006

Nursing Staff Supervisor/Medical Assistant

- Triage patient calls

- Lab Certification/ Quality Control

- Blood Draws and Injections

- Prescription Refills

EDUCATION:

Anne Arundel Community College- Phlebotomy 1998

Reading Hospital- Surgical Assistant Certificate 1982

NIH GCP Certification 2006

Professional & Personal Reference's available upon request

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