Sales Marketing

STEPHANIE D. JAMES

**** *. ****** ***** ** 479-***-****

Fayetteville, AR 72704 **********@*****.***

Professional Summary

To transition into a position that will allow me to utilize my Strategic thinking, Technological, and Interpersonal

skills in order to effectively increase client satisfaction, internal growth and development, and project execution.

Experience

Digital Marketing Volunteer February 2015- Present

JS ViableSoft, Fayetteville, AR

• Listing Salable electronic items on merchandise websites for online auctions for consumer purchase

• Testing and verification of various new and refurbished electronic devices

• Photo creation with Photoshop and product description of salable inventory prior to online auction

• Package assembly for the shipment of winning electronic devices

Client Services Executive, Integrated Marketing Services Oct 2011 - February 2015

Advantage Sales & Marketing, Rogers, AR

• Lead ASM Tastes & Tips team to successful event execution and customer/client satisfaction by clearly

communicating roles, responsibilities, and client expectations projects

• Communicated responsibilities and expectations for January 2015 Weekend Citrus Events which generated

over $500,000 in sales

• Train, direct, and manage Leadership Development Associates and New Hires in Account Team onboarding

process

• Created Internal New Hire Training and additional Internal Standard Operational Procedure documents

• Oversee and manage trial launches of new product brands in Sam’s Club by monitoring daily execution,

sales trends, and customer feedback

• Plan, organize, delegate, and assist with Sam’s Club Grand Openings Special Demo and Merchandising

Projects

• Analyze post-project results and summarize data into Microsoft Excel, PowerPoint, and Word for client

convenience

• Provide immediate and efficient Field Conflict Resolution assistance

Teaching Assistant, Communication Department, Aug 2009 -May 2011

University of Arkansas, Fayetteville, AR,

• Prepare daily classroom assignments and balanced graduate assignments

• Supervised and instructed 50 students per semester

• Train and review students’ performance in public speaking, topic research, and professional skills

• Establish and maintain positive and professional student/instructor relationships

Public Relations & Marketing intern, Alzheimer's Association, Bentonville, AR, June 2010- August 2010

• Develop public relations, marketing, strategic communications, networking, and product research skills

• Network with liaisons with similar interests and goals to promote events and organization's mission

• Execute strategic communications plans for 2010 Memory Walk event which generated $15,000

• Supervise and organize the sale of company merchandise resulting in additional $300 for Memory Walk

event

Sustainability Training project (Charrette)

• Plan, organize, and conduct an In-Class 3 Hour Sustainability training for peers

• Develop general scenario for group brainstorming and discussions sessions

• Devise final plan for the development of new affordable sustainable apartment complex

Education

Master of Arts in Communication May 2011

University of Arkansas

Fayetteville, AR

Bachelors of Arts in Communications and Minor in Mass Media May 2008

Henderson State University

Arkadelphia, AR

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